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Customers` Favorites
Customers` Favorites
“Young lady at counter very friendly & clean. Got my friend a Birthday gift card from DQ & a treat for my self. Young man nice enough to let me take picture😉“
“Last week, I placed an online order for mom's makin cookies. When I arrived to the store, I was told the flavor wasn't in-stock. And, I'd have to contact customer service for a refund.
After contacting customer service, I was told someone would call me to resolve the issue in 48 hours. No one called. Therefore, customer service was contacted again.
This time, I received a call from the District Manager, Pam. She was very kind, and provided a resolution for my issue.
Today, I returned to the store, and spoke with the GM Shawn. Shawn was very apologetic for my experience, and stated the matter should have been resolved, prior to me leaving. Shawn, and his employee, Angel, provided me with exceptional customer service.
I received a full refund, and ice cream for the inconvenience. I'd definitely return, but would order in store!“
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Customers` Favorites
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“Que and brett were excellent. We had 12 people for foid and icecream. The two of them handled it great.we will be back again for those great hot dogs.
Kid-friendliness: They have different toys the kids can play on. They are very patient with the children.“