“Best customer service by the outstanding busy staff here at all times. Customers having health emergency need to call 911 instead of blaming the excellent staff here who r giving outstanding (and r not doctors)service to one and all always. It gets crazy here with so many unreasonable customers who r very demanding without regard to other customers. Staff here need to get a pay raise for all the trouble they go thru daily with some entitled customers.“
“I arrived at 10:30am to see one woman, named Lois doing everything from taking orders, making drinks for in-store customers, and handling mobile orders as well.She was incredibly kind, and efficient, taking orders and making drinks simultaneously. I work at a Starbucks, and I definitely could not do what she was doing. I am very impressed, and the next time I'm in the area, I will definitely be returning.“
“I had the most wonderful experience at this Starbucks in McLean, Virginia, and I just had to share it! From the moment you walk in, you feel like you’re stepping into a warm, welcoming environment that feels more like home than a coffee shop. This incredible atmosphere is a testament to the exceptional leadership of the manager, Sara, and her amazing team.
Sara truly goes above and beyond to ensure that every customer is satisfied. Her efforts create a family-like environment where everyone is greeted with a warm smile and a genuine sense of care. The staff are always positive, professional, and attentive, which makes every visit such a pleasure.
As I sat there enjoying my drink, I noticed that about 90% of the customers were regulars—a true sign of how much people love coming here. Sara’s dedication to making this Starbucks more than just a coffee shop is evident in every detail.
The store is impeccably clean, and the drinks are consistently delicious. Today, I had a Caramel Macchiato, and it was the best I’ve ever had! A few days ago, I tried their hot chocolate, and it was equally amazing.
There’s plenty of parking and ample space inside, making it a perfect spot to relax or work. The team’s warm greetings and genuine hospitality truly set this Starbucks apart.
If you’re in the McLean area, I highly recommend stopping by. Sara and her team have created something truly special here—it’s more than just coffee; it’s a place you’ll want to keep coming back to.“