“I have been there many times, and they generally do a good job. Sometime recently they installed combination locks on the bathroom doors. When I asked for the combination, the barista asked if I was picking up a drink. I said I'd order after I went to restroom since I had to go. He would not give me the code. I understand the intent, but the execution is a bit off. I've never had a restaurant deny me a restroom code before ordering. Recommend review that policy. I went straight to Tatte, to the bathroom (code is on the door), and then ordered from Tatte. I'm ovrer 60, and my bladder's limits aren't what they use to be.“
“Just wanted to say I had a really lovely experience this AM! It means a lot when you’re tired and getting your morning started to have people greet you with kindness. Fast, clean, great experience.
And this is your reminder to treat service workers with respect!“
“Such a wonderful Starbucks! It’s clean, cozy, and comfortable inside, with genuinely friendly people who make you feel welcome. It’s the kind of place you want to settle into, enjoy your beverage, and spend some time. I’ve visited quite a few Starbucks locations, and this one really stands out. This is what the Starbucks experience looks like to me, and this location delivers it. Highly recommend!“
“My local Starbucks at 5515 Langston Blvd. in Arlington VA is top-notch. Every barista treats you with such kindness and friendliness, always going out of their way. I’ve even had baristas hand-deliver my order when I’m sitting at the table. I go almost every day for a treat and I just love the atmosphere. One of the best Starbucks and best baristas you’ll find!“
“I love the (fairly) new drive-thru Starbucks on Lee Highway. I always order via the app and pick up in the drive-thru. The employees are fabulous - friendly, attentive and helpful. I have rarely had any mistakes on my order, but the few times I have the employee quickly and cheerfully apologized and corrected the order.The most impressive thing about this very busy location is how the inconveniently laid out parking lot is striped in lanes - one for drive-thru customers and one that passes alongside it so customers who need to park can still easily enter and exit one of the two parking areas. It all runs very smoothly provided the cars in line don't block the parking areas, which most people are conscientious about avoiding.“
“The drinks are always excellent and I love all the fun flavors coming out like the apple crisp and the pecan. The staff here is very nice and friendly. It was so cute how they put an apple sticker on my drink lid - I've never seen that at other Starbucks and while not necessary, it made me smile.“
“Kudos to the two ladies working today during the online ordering outage. They rocked and facilitated things exceptionally. You should allow workers at this location to receive tips, I will never understand the line of reasoning for this not to be a thing.“
“I walked in for a quick refresher as i was driving lfrom virginia to maryland. It was about 20-30 minutes before close. You would expect the staff to be tired and over it after a long day at work, but that’s not the experience i had. The man who was taking my order had a smile on his face and was quick to greet me. I ordered a venti coconut matcha and after a long day at work he misheard me and rung me to for a grande and that’s what i received. I let one of the staff members, Amanda, know that I asked for a venti. She was extremely professional and happy to correct the mistake with a smile on her face. It was very refreshing to see such professional customer service. She was incredibly sweet! Positive experiences are worth mentioning not just the negative ones, so I called cooperate to let them know the amazing service provided especially from Amanda. Amazing crew. (additionally, the seating is amazing at this location. it’s spacious and there is a cozy couch :))“
“I want to take a moment to recognize Nassin at Starbucks for being an outstanding employee. Every time I visit, he goes out of his way to make the experience warm and welcoming. He’s incredibly friendly, attentive, and empathetic — truly someone who cares about customers. Whether I’m starting my day or just need a moment to relax with a cup of coffee, being greeted by someone like Nassin always lifts my spirits. He absolutely deserves a raise, and more people should take after the way he treats others. Thank you, Nassin, for making each visit something to look forward to.“
“There’s a lady who is always there when I go. She has made Starbucks her personal office. She takes back-to-back video calls for work and personal calls as well and speaks so loudly without consideration that she’s in a public space. I also feel bad for the staff who have to listen to her everyday. I think there should be some rules or limitations to people who are remote working and being disruptive. Or the manager should say something to her. Has made me avoid coming and sitting down at this Starbucks.“
“What a pleasant visit at this location MOESHA rocks she has the best personality knows all the products and cares about her customers I will becoming back bc of her and have an new favorite the YUZU citrus What’s your name? Beteel is also amazing and great customer service yes to this store!!!“
“This is just about the best Starbucks that I've ever walked in to. The staff were friendly and the speed of service was top notch. I even saw Destiny go out of her way to write through a conversation with patron who was hearing impared. Highly recommend this Starbucks to everyone and everyone who's in the area looking for some coffee or food“
“Shout out to the barista who made my birthday drink, she really made my day & the drink was absolutely 🔥 it’s not the first time I ordered the ube coconut shaken espresso but at this location, you can tell she made it with heart. Thanks again!“
“Shout out to Ebony! This morning, I witnessed her maintaining her cool with a super awful customer (which is very hard to do oftentimes in customer service jobs - I speak from years of experience). This customer asked for a box of coffee; Ebony said it would take about 10 minutes to brew that particular type. The man told her he had to get to work and told her to "do her best." Ebony (very kindly) suggested he go to the Starbucks across the street to see if they had some already made. This man was extremely rude to her and demanded a refund. Despite all of this, Ebony and her coworker very swiftly and kindly continued to serve customers. Dealing with a nonstop line of customers while making things to order is so stressful, and I've always enjoyed my interactions with the staff at this location. I highly recommend it.“
“Had coffee here everyday during the stay at the hotel, they make great coffees, and people work there are extremely nice! The reason I say that because today after I checked out the hotel, I sat at the corner reading on my iPad for hours while waiting for my husband to go get our rental car. I did not know this Starbucks closes at 1pm on Saturdays, and people worked there were so nice they never came to bother me even I was the one there to bring inconvenience to them to close their shop on time. Thanks again, you are all so very sweet and nice!👏🏻👏🏻“
“The staff at this Starbucks location are so personable and nice!
This location has a great spread of seating options which is great when you have to catch up on some emails or study.
It's a very clean and professional Starbucks location.“
“Really needed a coffee upon landing so we stopped here since the locally-owned joint was slammed. The line at Starbucks was comparable but it moved a lot faster. My drink isn't complicated but you'd be surprised how many people mess it up. Didn't happen here!“
“Long story short I had a rough morning and then ordered at the wrong Starbucks and the amount of care and hospitality shown from the team working 12.19 afternoon handled with grace and genuinely made my day better, I should have asked their names to shout them out, will absolutely be back to this location“