Starbucks in Springfield

“We thought the remodeling would provide a larger outdoor area. But, it did increase to 6 tables and 20 chairs making for a great neighborhood gathering place. Baristas Calvin, Sarah, and Taylor were all very friendly and helpful providing product information and suggestions to help us enjoy coffee with less sugar and fat.“

“Excellent and Friendly Staff! Delicious Coffees! My wife and I love this Starbucks, primarily for the friendly and kind staff. The coffee is always excellent too. We enjoy this shop. They are good for our neighborhood. We highly recommend them.“

“I have been frequenting this neighborhood Starbucks for many, many years, and all the baristas (current and former) know me well. This coffee house has been my secondary office and home. I come here almost everyday and really appreciate Starbucks for letting me enjoy my time at their “house.”

I love all the baristas here and greatly appreciate their outstanding customer service. They are very friendly, nice, fast, and helpful. They deserve millions of thanks from everyone so my millions of thanks to go to Jennifer, Angel, Matthew, Vinny, and those I don’t remember their name (my bad!).

I sincerely wish all the baristas a wonderful holiday season and a happy New Year.
Peter P“

“This is my favorite Starbucks location. The team consistently goes above and beyond to ensure I feel welcomed and that my order is prepared correctly each time. On many occasions, they begin preparing my order before I even reach the counter, which helps provide exceptionally fast service.

While there are occasional instances when new staff members are still learning and my drink may not be prepared exactly as expected, the senior team members are always quick to step in, correct the order, and ensure everything is made right. At times, they have even offered reimbursement for the inconvenience, which reflects their strong commitment to customer service and satisfaction.“

“An Absolute Lifesaver at 4:40 AM!

My wife and I were on the final leg of a grueling journey, driving straight from Asheville, NC to DCA airport. Visiting all the way from Washington State, we had been awake for more than 24 hours straight. Exhausted and desperate for a serious caffeine fix, we were incredibly grateful to find this Starbucks open so early in the morning.

What we experienced inside was nothing short of extraordinary. At 4:40 AM May 27th 2026, most people are barely awake, but the morning girls working here greeted us with immense passion, a fantastic attitude, and genuine care. Their attention to detail was immaculate. They took the time to perfectly craft my wife’s vanilla coffee latte and my Earl Grey tea with a precise splash of coconut milk.

Operating at that level of exceptional hospitality so early in the morning is rare. They completely turned our exhausting morning around and gave us the perfect boost to finish our travel day. These amazing women truly deserve a reward or recognition from management for their dedication and top-tier customer service. They are an absolute credit to the Starbucks brand. Thank you again, girls, for being so wonderful and making our morning great! We will absolutely stop by again the next time we are traveling through the area.“