Customers` Favorites
Customers` Favorites
“This place has clean, great customer service and delicious food. My cookie was so soft and warm that it tasted like it was freshly out of the oven. The milkshake had the perfect blend of rich, creamy vanilla that flowed smoothly through my straw. I would definitely recommend this place. 10/10“
Customers` Favorites
“Today we ate at the Carrot tree and the service was so friendly and welcoming. The food was so wonderful and fresh. They gave free lunch because we are furloughed federal employees who missed yet another paycheck. I was so thankful for the kindness shown. Also my lunch was amazing. I don't have enough kind words. Thank you so very much!!!!!“
Customers` Favorites
“Really loved it here! Bright and fun, but no seating inside, I don't think. I tried three different kinds while I was in town for a month and would gladly try more! Cake is very light and soft and the icing has a good flavor and isn't overwhelming to the size of the cake - it's a good ratio. Highly recommended if you're doing some shopping or dining around here.“
“every single item I've ever tasted has been truly inspired by all the gods! if you want breads baked to perfection this is your spot!“
“My boyfriend surprised me with this BEAUTIFUL birthday cake for my birthday yesterday. It was purple and gold with butterflies and I absolutely LOVED IT. The chocolate with blackberry jam was divine. They did an amazing job and I am DEFINITELY using this bakery again. I highly recommend. Truly was the most beautiful birthday cake I've ever had in my life.“
Customers` Favorites
“I reached out from the far reaches of N. Minnesota, to order birthday cupcakes for my daughter, who lives in Williamsburg. Extraordinary Cupcakes was kind, helpful, and easy to work with, even over the phone. We ordered party cupcakes in two varieties, Marvelous Madagascar, and Inconceivable Coffee......and they were incredible, according to my daughter and her friends! Thank you!“
Customers` Favorites
“My family and I stopped here on the way home from our vacation. I had the monthly special black pepper and parmesan bagel. It was absolutely delicious. My wife had the breakfast sandwich with a nitro cold brew which she also loved. This place is awesome and we will definitely be back! 5 stars!“
Customers` Favorites
“Auntie Anne's is such a classic go-to snack spot. We always stop by for the original pretzel with salt and a side of cheese dip simple but so good. The staff is always friendly, and it’s in a perfect location to grab a quick snack while shopping. The smell alone draws you in every time!“
Customers` Favorites
“This shop is just what I would expect from a shop that bakes all their goods that morning, the service is usually very good. The atmosphere is friendly and the staff are great. It can be a little difficult to locate, but there are always staff members that can point you in the right direction.“
Customers` Favorites
“I've been quite a few times and the food is always good. The only issue was that about a month ago I asked if they took cash and the one working the register said yes however upon going in yesterday I was informed that they would only take card and had been since the start of the pandemic.“
Customers` Favorites
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“Last night, I had one of the worst experiences in customer service of my life. My friend and I still could not believe how absolutely frustrating that situation was and how upset we were over some “cookies”. I have never come to Crumbl and had such a terrible experience. While, I will not be going into detail as to what happened, I do wish to say we returned this morning to lodge a more formal complaint about the issue.
We spoke with a manager named Mikayla (I hope I am spelling her name correctly) and I have decided that I want this review to be more about how she handled the situation.
To be frank, she listened to all of our complaints about the problem. From the severe rudeness to all of the individual issues we had with it. She was kind and legitimately cared about the issue despite it being 8:30 am and clearly not on her shift. She allowed myself and my friend to fully speak about the whole problem and addressed all of our concerns. I have to say that’s probably the best experience I’ve ever had with management hearing and handling an issue. I just wanted to come here and talk about how great Mikayla was and how satisfied we are with the way she handled it.
A lot of times, customers are not always correct but this all was truly not my fault. A simple legitimate apology would have solved this whole mess.
And to be clear, an “I’m sorry you feel that way,” isn’t an apology. Mikayla deserves a raise because at this point she is the only reason I’ll be giving this Crumbl another chance. So thank you so much to Mikayla for providing outstanding customer service. You are the best!“