Jersey Mike's Subs

Name: Jersey Mike's Subs
Address: 1401 S 348th St Ste M105, Federal Way, Washington, 98003, US
Telephone: (253) 517-5273
Price range: $
Rating: 3.9

$ • Sandwich Shops, Fast Food

Hours:
1401 S 348th St Ste M105, Federal Way
(253) 517-5273

Menu Order Online

About Jersey Mike's Subs

Jersey Mike's Subs is a popular sandwich shop that has received mixed reviews from customers. While some customers have had great experiences, with one employee named Dawson providing excellent customer service and efficiency, others have encountered issues with long wait times and rude staff.

During busy periods, the night shift often has only one line server, leading to longer waits for customers. However, Dawson's exceptional customer service and ability to handle multiple orders simultaneously have been praised by regular customers.

Unfortunately, not all customers have had such positive experiences. Some have reported feeling ignored or overlooked, with staff appearing disinterested or annoyed when customers ask questions, especially first-time visitors. One customer mentioned feeling offended by a server's comments about the size of their order, which they perceived as inappropriate.

Despite these mixed reviews, Jersey Mike's Subs remains a popular destination for those seeking delicious sandwiches. Customers who have had positive experiences often express a willingness to return, particularly when Dawson is working. Overall, the restaurant's performance seems to vary, with the quality of customer service being the key factor in determining the overall customer experience.