McDonald's in Kennewick

“I had a great experience here today. I'm old school so I like to order in person at the counter. A very nice and patient young woman took our order. Restaurant was super clean and chill. Staff very friendly - could even hear it between crew members in the kitchen. My McDouble burger was great. Super thin crispy crust but moist burger inside. Perfect seasoning. And the burger was stacked perfectly, just like the pics. Oh, and the restroom was spotless and fresh. Great job crew! I don't eat McDonalds frequently but if the one near my house was like this ... maybe that would change. Haha!“

“Food was good. The drink fountain sprayed water all over me, which I don't mind too much but I worry about other people being annoyed. When getting a second to-go order, we did not get a cup. When we asked, a lady looked annoyed and practically threw the plastic cup at us and didn't look. We also saw her making annoyed faces after turning around, away from customers when they'd ask for something.“

“As far as McDonalds go, this one was fairly clean and customer service was very friendly. It was $50 for 2 adults and 2 kids. We had to sit down and wait for food to be delivered. This is Trump’s America, where the cost of McDonalds is on par with most sit down and eat restaurants. The indoor playground was nice. I ate off the value menu and had a double cheeseburger for almost $6, and a $1 for a spicy chicken sandwich. The burger was better than what we had a Red Robin.“

“Every time we drive through, the young woman taking orders and cashing us out is such a GEM! Every single person in our family knows exactly who she is because she is so personable, so kind, and not to mention a great customer service person, and not on just one occasion, on every occasion. We live a minute from this location and have 4 college students around, so we frequently drive through. I sadly cannot remember her name, but she was working the drive through at 5:35pm on 1/25. She should be a manager.“

“The McDonald’s in Kennewick is super convenient when you’re in a rush or just need a quick meal. The food isn’t anything fancy — it’s decent, sometimes a little hit-or-miss — but it does the job when you’re hungry and on the go. What really makes a difference is the staff; they’re usually friendly and make the experience a little more pleasant, even if the food itself isn’t great. It’s not a place I crave, but it’s nice to know it’s there when I need something fast.“