Cold Stone Creamery
$ • Ice Cream, Custom Cakes
Hours:
10417 Gravelly Lake Dr SW Ste A, Lakewood
(253) 589-8646
Customers' Favorites
Cold Stone Creamery Reviews
I've been to this location 3 times. 1 time last year and 2 times since January this year. The ice cream is great, I love being able to customize my order, but what I don't love is the customer service. It's as cold as the ice cream. I just wanted a sweet treat not attitude. Customer service is key, no matter how good the product is. This last time was a bit too much for me. I'll just find a different location to go to. Not asking for red carpet tratment but the customer service...read full review
Disappointed the last few times normally this location is on point been coming here for over a year but recently it's been problems. The order tonight for example. Was given wrong sizes. And one of them came only 50 percent correct. It's time to put up the review in hopes it's seen and the issue is fixed.And before the public jumps all over me I tried calling everytime there has been issues and no one answers.
Ratings
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9:30PM |
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I’ve been coming to Cold Stone in Lakewood for 3 1/2 years. They never have smoothies or milkshakes late afternoon or evening. I’m either told they’re out of “ice” and or “milk” . Otherwise ice cream tastes good.