Ben & Jerry’s

$ • Ice Cream, Frozen Yogurt, Ice Cream Shop

808 W Main Ave Cafes On 3 - Space 10, Spokane
(509) 455-8500


Take-Out/Delivery Options


Reviews for Ben & Jerry's

Customer service is sub par. They are nice but way too many mistakes in ringing up orders. They refunded the issue to my sons card but it was so confusing and not a good experience really for either of our transactions. It seems like they need better communication between coworkers or some way of knowing when people have already paid it was like chaos back there unfortunately.

*Edit*I am changing my overall review of the location because even though the issue with the cake was valid, it was addressed so quickly and professionally by the owner. I can tell that you take pride in your work and ownership in what happens in your store. Thank you for taking this as a training opportunity, that gives me faith that either this was a one off situation, or that a procedure will be put in place to keep it from happening again. Thank you!A couple of weeks ago full review

Parking to get to the mall was hell...just want to start by saying that. Once we finally found a spot to park, we had to walk about 4 blocks to get to the entrance to go up the escalator to find Ben & Jerry's. Staff was patient with us deciding on what we wanted. We ended up having 4 shakes and a bowl of ice cream. Shakes were really good, even offered whip topping on top. Not much for places to sit and eat.

More Reviews(74)


Monday 12 - 9PM
Tuesday 12 - 9PM
Wednesday 12 - 9PM
Thursday 12 - 9PM
Friday 12 - 11PM
Saturday 12 - 11PM
Sunday 12 - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.