Panera Bread in Madison

Panera Bread Cafe • $
601 Junction Rd, Madison

Customers` Favorites

Roasted Turkey Apple & Cheddar Sandwich
Greek Yogurt with Mixed Berries Parfait
The Signature Take Chicken Sandwich
Teriyaki Chicken & Broccoli Bowl
Chipotle Chicken Avocado Melt
Chipotle Chicken Avo Melt
Bistro French Onion Soup
Toasted Garden Caprese
A Rock in Potato Chips
Sourdough Bread Bowl

“I’ve taken my 1 and 3 year olds here twice now, as a solo parent outing, and both times the staff have gone above and beyond to help make everything easier for me while I manage getting my kids situated. The first time they brought my food out to my table after they saw my hands were totally full and this time the manager brought two cookies out to my kids. That was so unexpected and my 3 year old felt so special! Thank you so much for being a wonderful place for me to take my kids to!“

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3.3 Good62 Reviews
Panera Bread Cafe • $
6637 Mineral Point Rd, Madison

Customers` Favorites

Everything Bagel with Plain Cream Cheese
Panera Fuji Apple Salad
Mediterranean Sandwich
Broccoli Cheddar Soup
Chicken Noodle Soup
Chocolate Croissant
Grilled Cheese
Squash Soup
Focaccia

“Love all the glass
Great views of the bus lanes and shelter
Manager is always friendly, takes time to say hi

Parking: It is usually busy but always seems to be an open parking spot or two

Wheelchair accessibility: Rest room handicapped toilet area is usually clean.Some inconsiderate customers leave toilet paper on the floor and can't seem to manage to get their used paper towels in the garbage can.“

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3.2 Average67 Reviews
Panera Bread Cafe • $
656 W Washington Ave, Madison

Customers` Favorites

New Pomegranate Hibiscus Tea - Naturally Flavored Herbal Tea
Green Goddess Cobb Salad with Chicken
Panera Toasted Baguette Sandwiches
Variety of Breakfast Sandwiches
Fuji Apple Chicken Salad
Roasted Turkey Apple
Creamy Tomato Soup
Chocolate Croissant
Sandwich and Salad
French Baguette

“Excellent customer service experience with them today; they corrected a mistake that WASN'T EVEN THEIR FAULT!!!

DoorDash delivery driver picked up my order, then STOPPED - a few blocks away, for >20 min (I'm 12 min from the Panera....).

Seeing the delay in my delivery time I called the driver, who was rude and admitted he was stopped because he was "waiting to pick up a friend from work". When I responded to ask if he legit stopped, after picking up my food, he yelled back at me "what do you f'ing want to do about it?!"

At that point, the order was on track to be in the driver's car >40 min, so the hot food would be cold and nasty, AND, I was worried he would tamper or mess with our food out of spite.

I called the Panera directly and talked with Paul (or Paulo?), who was the manager, and he apologized for the botched delivery, cancelled the order, and immediately had a new one made up and sent out (with a new driver). He called DoorDash on my behalf and gave me their number to file a report for this driver.

Replacement order was fast & fresh.

AND - the DoorDash rep confirmed that drivers are NOT supposed to stop after picking up food deliveries to run errands, etc. LOL

Give this place a try, and don't be afraid to advocate for yourself if you have a mistake in your order (vs. just ranting in a review). They genuinely wanted to make things right, and they did.“

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3.1 Average72 Reviews
Panera Bread Cafe • $
3416 University Ave, Madison

Customers` Favorites

Southwestern Chicken Salad
Broccoli Cheddar Soup
Creamy Tomato Soup
Grilled Cheese
Caesar Salad
Squash Soup

“The food was available quickly. The bathroom was clean. The tables and chairs needed to be wiped off. The food was good. The Southwest Chicken Caesar Salad - They were out of avocados. The Chicken Caesar Salad, Chocolate Milk and Agave Lemonade were all great.“

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3.1 Average44 Reviews
Panera Bread Cafe • $
2651 E Springs Dr, Madison

Customers` Favorites

Asian Sesame Salad with Mediterranean Veggie Sandwich
Turkey Sandwich with Chicken Noodle Soup
Roasted Turkey Apple & Cheddar Sandwich
Strawberry Poppyseed Salad & Sandwich
Strawberry Poppyseed Chicken Salad
Toasted Steak & White Cheddar
Bistro French Onion Soup
Panera Cookie Varieties
Broccoli Cheddar Soup
Sandwich and Soup Mac

“My mom and I have eaten here many a times and are always very happy with our meals! Tonight, we came to get dinner but unfortunately they were super duper backed up. The workers were extremely apologetic and gave us free pastries and a full refund because we could not stay to wait. Understaffing is a real problem and I felt terrible at the angry customers yelling at them. We will certainly return and hopefully the workers won't be as stretched thin then!“

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2.2 Poor162 Reviews
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