Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
1232 Corporate Center Dr, Oconomowoc
(262) 254-2286
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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We usually go through the drive thru when we are in the area. The other day we went inside and had the best experience. My three boys and I ordered our food and then sat down. Tyler brought us our food and immediately my son dropped his hamburger. Without hesitation he went and got him another hamburger. He was patient and so kind with us.
New ownership sucks, employees are rude af! Even to my 80 year old mother! avoid this place like the plague! 🖕
What a disappointing experience. No one at the counter when I arrived. Eventually greeted by a very rude women, who took me order. I ordered two blizzards, cookie dough and snickers. Didn't realize until I got home that both were cookie dough. Done with this place.
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 3PM |
| Thursday | Closed |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 9:30PM |
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Dairy Queen Grill & Chill offers a variety of delectable ice cream options in a warm and inviting atmosphere. The ice cream is creamy, rich, and sweet, with a soft-serve texture and generous portion sizes. The signature Blizzard treats are popular for their delightful fusion of flavors and textures. The staff strives to deliver a positive experience to customers, with some exceptions.
While the majority of customers report a pleasant experience, there have been instances of poor communication and lack of accommodation towards special requests. One customer was denied the option to pay for a side of cheese, leaving them feeling unaccommodated.
However, recent reviews highlight the exceptional service provided by a young woman who efficiently managed the entire restaurant, as well as a kind and patient staff member who promptly replaced a dropped hamburger without hesitation. The drive-thru service has also been praised for its speed and the staff's friendliness, including offering a "pup cup" for a customer's dog.
Overall, Dairy Queen Grill & Chill offers delicious ice cream and treats, with a mix of positive and room for improvement in customer service and accommodating special requests.