Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, BurgersAbout Dairy Queen
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Dairy Queen Reviews
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We usually go through the drive thru when we are in the area. The other day we went inside and had the best experience. My three boys and I ordered our food and then sat down. Tyler brought us our food and immediately my son dropped his hamburger. Without hesitation he went and got him another hamburger. He was patient and so kind with us.
Yummy blizzards! Quick drive through.
We ordered a custom cake for our daughters’ birthdays. The cake decorator at the Oconomowoc restaurant did a fantastic job. She delivered on providing our girls with the “caticorn” birthday ice cream cake they requested. We will definitely be returning for future birthdays and events.
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10:30PM |
Dairy Queen Grill & Chill offers a variety of delectable ice cream options in a warm and inviting atmosphere. The ice cream is creamy, rich, and sweet, with a soft-serve texture and generous portion sizes. The signature Blizzard treats are popular for their delightful fusion of flavors and textures. The staff strives to deliver a positive experience to customers, with some exceptions.
While the majority of customers report a pleasant experience, there have been instances of poor communication and lack of accommodation towards special requests. One customer was denied the option to pay for a side of cheese, leaving them feeling unaccommodated.
However, recent reviews highlight the exceptional service provided by a young woman who efficiently managed the entire restaurant, as well as a kind and patient staff member who promptly replaced a dropped hamburger without hesitation. The drive-thru service has also been praised for its speed and the staff's friendliness, including offering a "pup cup" for a customer's dog.
Overall, Dairy Queen Grill & Chill offers delicious ice cream and treats, with a mix of positive and room for improvement in customer service and accommodating special requests.