“I am incredibly unhappy with my experience with pizza hut. Thursday I ordered a pizza for delivery online. it showed up in an hour or so which is fine but that is literally the only good part. the pizza was cold, doughy, pepperoni was burnt and there was a hole in the middle of one of the slices. no dipping sauce or anything. the pizza was inedible and I ended up throwing it out. I emailed my complaint thinking I get a reply back in a timely manner, it told me to expect a response within 48 hrs. it us now Monday and I have not heard anything. I then called the store to get a refund and was told to call back after 5 to speak with a manager. I called 5 times and no one answered. called again but pressed a different button and was told twice they'd connect me to the store to only again get no answer. all I want is a refund. I will never be ordering again!“
“I am incredibly unhappy with my experience with pizza hut. Thursday I ordered a pizza for delivery online. it showed up in an hour or so which is fine but that is literally the only good part. the pizza was cold, doughy, pepperoni was burnt and there was a hole in the middle of one of the slices. no dipping sauce or anything. the pizza was inedible and I ended up throwing it out. I emailed my complaint thinking I get a reply back in a timely manner, it told me to expect a response within 48 hrs. it us now Monday and I have not heard anything. I then called the store to get a refund and was told to call back after 5 to speak with a manager. I called 5 times and no one answered. called again but pressed a different button and was told twice they'd connect me to the store to only again get no answer. all I want is a refund. I will never be ordering again!“