“Went through the drivethru and got our food fast. then after we parked and started eating we realized two of our burritos weren't grilled like we asked. we then called to ask if they could remake them and the guy who answered the phone was very understanding and very kind. he immediately got our burritos redone and brought them out to us. he also added in some cookies. he came out and apologized and told us to have a good day. i see a lot of negative reviews and thought id share my positive experience. accidents happen, and from my experience working in fast food it is easy to make a mistake. but this man did the above and beyond for us. if you see this, thank you. i believe his name was ryland or rayland, something close to that. man deserves a raise.“
“Went through the drivethru and got our food fast. then after we parked and started eating we realized two of our burritos weren't grilled like we asked. we then called to ask if they could remake them and the guy who answered the phone was very understanding and very kind. he immediately got our burritos redone and brought them out to us. he also added in some cookies. he came out and apologized and told us to have a good day. i see a lot of negative reviews and thought id share my positive experience. accidents happen, and from my experience working in fast food it is easy to make a mistake. but this man did the above and beyond for us. if you see this, thank you. i believe his name was ryland or rayland, something close to that. man deserves a raise.“