Dairy Queen in Morgantown

“I come here about once a week, and until now, I’ve often wondered why. The customer service has been somewhat ok, but my ice cream is never the same twice. I can order the exact same thing, the exact same way, and it’s different/wrong every time. No matter how specific I am about how I want it made. Tonight was very different though. Everything was made very well. The thing that set this instance apart, though, was the customer service. Jenevieve took our order. We ordered more than we normally do so we had several questions about the menu. She was well educated on it and answered everything we asked, politely and patiently. Then when we got to the window, she was just as kind. She really took her time with us and she was the best example of customer service I’ve had there, by far.“

“I'm glad this place got some help that wants to work! We've ordered ice cream, but the ladies working there now are very helpful and try to let you know ahead of time if they are out of something. Seems like they've had some equipment issues, but that isn't the staff's fault.“

“The food was ready quickly and was all hot and the order was correct. The lady working was very polite and friendly. She made sure that we got the food we wanted when we ordered incorrectly. She should be commended for her hard work and for making our visit so pleasant. We went through the drive thru at noon and didn't wait long at all.“