3.6
Good
143 Reviews
5012 50 Street Unit 102, Beaumont
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“We've been ordering from this store nearly every week for a year. Tonight the pizza was late, cold, and had obviously been dropped before being delivered. I called the store and they said they would replace it. 90 minutes later there was still no pizza. Called again and the store said they couldn't deliver it and I had to pick it up. I told them I had it ordered delivery because I could not go out tonight or I would have done so originally and I would not have had a dropped cold pizza. I asked for a credit, not even a refund. The order was $28. They said they would give a $15 credit. They said I got the bottle of soda ($4) so fair enough, but that was still $24 I paid for a dropped pizza. They said they couldn't give credit for the delivery charge ($6), although it was due to the poor delivery that there was an issue. Even if I accepted that, which I don't, that still leaves $18. With this kind of customer service after a year of being a loyal customer, I will not be going back. There are other pizza options in Beaumont to try.”