KFC in Calgary

“Clean, Fresh, Transparency

The shop basically is clean. The chicken is fresh and juicy. The most important is that I was able to see the cleanness of the kitchen, a dry kitchen floor means a lot.

I seldom give a grade to fast food chain shop. But this KFC is impressive.“

“Hello KFC Chinook,

First of all, I would love to ANNUNCIATE my review that I had yesterday at your fine eating establishment. I walked into Chinook Mall with my friends Juwokber, Micheal, and Kentavious, figuring out what I would love to eat, as we had travelled all the way from Armenia and Timor-Leste to visit the beautiful city of Calgary. We had some English in our vocabulary and used those skills to communicate, and after looking around, we eventually saw the legendary red KFC sign. I immediately felt very itadakimasu, and I knew that destiny had brought us here. We approached the counter and I ordered a 2-piece chicken combo with french fries and a Diet Pepsi, because Diet Pepsi is obviously the superior beverage choice. I paid for my food and that is when I saw him. The man behind the counter. The glasses. The calmness. The boxy head. The intellectual aura. I knew immediately that there was something different about this man.

I waited approximately 9.51294 × 10^-6 years, or 0.000114155 months, or 0.000496032 weeks, or 0.00347222 days, or 0.0833333 hours, or, for those who prefer conventional mathematics, five minutes. During this time, I watched him helping customers with a big smile and incredible energy, and I realized that this man was not simply working at KFC. He was creating an EXPERIENCE. Then I walked toward the counter and saw him once again. His hands were grasping my food with the precision of an artist completing his greatest masterpiece. He slowly slid the food toward my side of the counter, and with pristine manners, he said the most memorable words, well actually the 2nd pair of words: “Thank you.” Wow. Amazing. I almost cried. This was closer to crying than Podziemski winning Finals MVP over Tamoro and Clemente in what was undoubtedly one of the greatest competitions ever conceived. Before I left, I knew I had to ask the question. Who was he? I approached him and asked, “What is your name, sir?” He looked at me and gave me the answer that would change the course of my Canadian journey forever. “Dwight.” I almost collapsed on the floor. I nearly had to call an ambulance. Dwight. What a name. What a man. What a presence. We spoke for a little while, and I immediately realized that he was incredibly kind, welcoming, and willing to cooperate with us despite being busy at work. I could tell that this was someone who genuinely cared about the customers around him.

At that moment, I began thinking about the rankings. Top 10? Obviously. Top 5? Absolutely. Top 3? HOT TAKE, BUT YES. I can confidently say Dwight Duldulao is one of the greatest KFC crew members I have ever encountered. The positivity, the professionalism, the kindness, the glasses, the energy, the flow state. Everything came together perfectly. As we eventually wrapped up our conversation, I realized something terrible. I had to say goodbye. Goodbye? Where do I even begin? Goodbye isn't easy to say, as easy is still an understatement. I had entered KFC looking for a 2-piece chicken combo and a Diet Pepsi, but I left with something much greater: chicken, a memorable experience, and a story that will remain within the history books of my Canadian journey. The odds of all of us existing in this world are incomprehensibly small. One in a trillion, and yet, here we are. Me. My friends. KFC. Dwight. The chicken. How lucky are we? THANK YOU KFC CHINOOK FOR THE GREATEST DEBUT FOOD EXPERIENCE HERE IN CANADA FOR ME. I would love to come back because all the staff were great, the food was amazing, and the experience was unforgettable. And most importantly, I would like to thank Dwight Duldulao. Thank you for the food. Thank you for the conversation. Thank you for the legendary “Thank you.” Thank you for the positive energy. Thank you for welcoming us and giving us such a memorable experience. I WILL BE BACK. KFC CHINOOK. CALGARY. DWIGHT DULDULAO. THE JOURNEY CONTINUES. THANK YOU!!!!!!!!!

Kydoll, out.“

“I had a great experience tonight. 10:00 pm . The service was great we were treated with big smiles and friendly service. My friend and I are both professionals and we were treated as such. I how do not like the order here kiosks I much prefer the friendly staff.“

“I had an amazing experience today at KFC Country Hills. I placed my order using the KFC app and went to pick it up. The staff members, Gerard, Jovelyn, Dae, and Marvin, welcomed me warmly and made sure my order was fresh and hot. The food was delicious, and I will certainly return.“

“Best Experience, the staff always takes care of their customers, they would assist me in everything I need. At first I feel hesitant ordering here after reading the low star reviews they got, but my experience was the total opposite. People, expect wait time during lunch and dinner rush. Everyone are entitled on their experiences but based from mine, I would say, food was fresh, the staff are vey warm, the store is clean. Definitely be back!“

“Had a great experience at KFC thanks to Genevieve! She was very friendly, patient, and professional while taking our order. The service was fast and she made sure everything was correct. It’s always nice to be greeted by someone with a positive attitude. Keep up the great work, Genevieve!“

“Was craving KFC in a while and decided to try this location. And oh wow im impressed. As soon as I walk in you can know feel that good energy and the staff was so amazing. I ordered the “NEW ZINGER DRIP BOX MEAL” the sandwich was really good with little spice to it, fries and popcorn was so fresh and delicious. Overall had a great experience and definitely worth the visit, truly recommend this location and will satisfy your cravings. The service was fast too.“

“Best we have had. Chicken was well cooked. It was moist without being greasy. Vanessa, assisted me with carrying out the bags of food. She needs to be commended for her service. Again the best chicken I have had from KFC Braeside. Food was ready and waiting for pick up at the requested time.“

“What really stands out is the staff. Everyone is friendly, welcoming, and works hard to get orders out quickly, even during busy hours. The restaurant is clean, well-maintained, and has a pleasant atmosphere, making it a comfortable place to enjoy a meal.“

“Takes a long time when they get busy but the food was hot & fresh, just as good as any standalone KFC location. It’s one of the more popular food court options here so you might be waiting 10mins or so if you’re here right at the lunch rush. Really friendly guy took and handed out my order.“

“I went here today at around 11am. I had a wonderful visit. Someone did a great job familiarizing me with the entire menu. She made it easier for me to pick up the food I really wanted. I didn’t get her name but she’s a filipina and she wears an eyeglasses.“

“Huge shout-out to Ava at the KFC in the West Hills Town Center. She was absolutely fantastic.
Ava was bright, friendly, and genuinely welcoming, with such a positive personality that it instantly made the experience better. She was on top of her job, helpful, and clearly cared about giving great service.
It’s always refreshing to be helped by someone who brings good energy and actually enjoys what they’re doing. Ava is a real asset to this location and deserves recognition for how great she is with customers.“

“The staff was extremely polite, helpful and swift
The place was very clean
We ordered take out and it was prompt,served fresh and within reasonable time for decent fried chicken as delicious as circa 1997
Colonel S's“

“KFC has really improved!
Their chicken tasted closer to what it was, originally. We ordered both the Original and the Crispy, and both were very good. Price was great too, as we got their Tuesday special this time. With all the competition out there, for good chicken, KFC has really upped their game! Good to see!“

“The young Philippino girl at the service counter was super nice. They had called me to let me know that my order will take longer. When I arrived the girl offered me a free drink while waiting. Will definitely go back to this location. I live in COCHRANE and I had stopped going to KFC as the one in COCHRANE is really bad.“

“Phenomenal atmosphere–the designs were very subtle but beautiful.
Customer service was good, despite almost little to no interaction–the employees were great and professional.
The food was comforting, came out freshly prepared and hot. Never dissapoints.
Will definitely come back again!“

“Had a really good experience at this KFC. The lady manager was super nice and actually took the time to ask me to leave a review, which I thought was really sweet.

The staff were all kind, friendly, and helpful. You could tell they were working hard, and I just wanted to give them some support because sometimes a little positive feedback goes a long way.

Keep up the good work guys! 😊“

“often my KFC app glitches and I cannot place the order online so I end up going to this location which is around 10 to 13 mins of drive away, %90 of the time they do hook me up with the same deal I was trying to get when I'm having app issues, but there were few times when they denied me the deal too.“

“This location is better than most in Calgary. The staff is very friendly, the interior is clean, and my chicken was fresh, hot, and the pieces were huge (maybe I just got lucky). The fries were some of the best I’ve had (I like them salty), and the service was quick.

The only issue was that my coupon didn’t work at the self-order kiosk, but a very kind staff member (whose name started with V) proactively offered to help and applied the coupon at the cash register, where it worked as expected.

Great service, and I would definitely visit again!“

“I had a fantastic dining experience! The food was fresh and delicious, with perfectly crispy chicken. The restaurant was clean and well-maintained, creating a welcoming atmosphere. The staff stood out with their friendly and attentive service – they greeted us with a smile, took our order efficiently, and made sure everything was perfect. Their positive attitude made the visit even more enjoyable. I’ll definitely be coming back!“

“We had such a great experience with our KFC delivery today. Their system apparently had a glitch and they couldn’t book a driver, but instead of cancelling the order or making us wait endlessly, one of the cooks personally delivered our food just to make sure we still received it hot and on time.

That level of effort and customer care is rare these days. Huge appreciation to the staff who went above and beyond to make things right despite the technical issue.“

“I stopped by the KFC location on Edmonton Trail, and I was thoroughly impressed with the overall experience. The restaurant was clean, the order was served fresh and piping hot, and the food was cooked to perfection.

A special shoutout to the manager, Mark! He was incredibly welcoming, and attentive to taking care. Mark’s great attitude and leadership really set the tone. Fast service, fantastic food, and top-tier management. I will definitely be back!“

“The Pros= Oh wow I just don’t know what Magic Ingredients that they used to Enhance their Secret Recipe. But for today at least the Taste was Incredible, we’d say it could give Jollibee for its Money. And as for that Meat the Fried Chicken itself it was so Tender and Juicy. And as for the Outer Crispy Skin itself it was so Top Notch. And when we picked it up it was so hot that I had to drop it back down. But then again we went there pretty early in the day.

And the Employee that Helped us was excellent and professional. The Macaroni Salad was good as usual along with the French Fries. And Considering that this was Black Friday, just makes it that much more impressive. Especially by the time that we got there, there was already a line up. Oh and about the Sizes of the Fried Chicken themselves they were bigger than usual. Again for today at least, the experience was good that my mom just couldn’t stop Complimenting on them and the food itself. And That Should Do It For The Pros.

The Cons= Unfortunately The Macaroni Salad although good, I just Personally Feel it could Be Colder, especially for the time that we went there. Granted it could be just me saving it for the end instead of the beginning of our meal. And as for the French Fries themselves I kind of wished they were a little more meatier. But still enjoyed the flavour. And it just sucks that their Soda Machine is in the inside instead of the outside. But I understand why that is.

And don’t get me wrong we’re still happy with the service that we got, but it still would have been nice if I wanted Ice with my Soda. And it also kind of sucks that their Kiosk Machines Don’t Take Coupons which was what we were using. And That Should Do It For The Cons.

Final Thoughts= And Remember These Are Just My Own Personal Views And Thoughts. Yours Could Be Deferent And I’m Okay With That. And that should do it for now.“

“The employee “Troy” at KFC provides consistently excellent service. He’s always friendly and smiling, and even during rushes he stays calm and handles extra orders without mistakes. He clearly cares about customers and keeps things running smoothly. Service like that really stands out. Highly recommend.”“