Starbucks in Calgary

“I can't say enough about the service. Walked my dogs in Glenmore and was offered pup cups and a water for myself on a hot day. Recently my husband locked himself out of his vehicle and the staff treated him so well and helped him call for assistance. Hope the manager sees this and rewards appropriately.“

“I really enjoy this location and the baristas are super friendly. The disco music in the morning always brings a smile to my face and makes me want to dance! Plus, the latte was especially delicious today - the espresso was dark and rich, just the right balance of milk, and a hint of sweetness to make it divine. It's a fun, hopping place weekday mornings. I'd definitely recommend. 👌
Enjoy!“

“I am always blown away by the customer service at this location, regardless of how early or late in the day! The baristas go above and beyond to start my day off with a smile. Although I could make coffee at home, it isn’t accompanied by the same personalized service and friendly banter. The girls always remember my name, my order, and ask about my family. The unparalleled service and delicious coffee keeps me coming back; thank you to all the Starbucks Indigo in Crowfoot baristas!! You’re the best! TH“

“I would like to comment on the excellent service of the shop in Southcenter mall in Calgary.
I got in 5 minutes to closing and ordered my drink. Although I felt guilty because everyone's to go home the two barristas Tristen and Laura were welcoming and happy to serve me.
Thank you guys Bravo is well deserved

Tom Apostolou“

“The strawberry acai refresher is my fave! I usually add 7 scoops of strawberries but I decided to go for the max amount because the strawberries are so good! I also got strawberry puree in it aswell which made it x10 better! I'm always getting it here“

“This Starbucks is my favourite in the city! The staff are always friendly, cheery, and have great customer service! However, what I really love about this Starbucks is the interior design. The seats are comfortable, and the ambiance is great! This location has a nice cozy feel compared to many new Starbucks in the city which have a modern look to them. What a gem of a location! Great parking too.“

“Great team, awesome coffee.Always a great experience at this location. Drive through staff is amazing all the time. They make your day by simply asking about how’s your day going with such a positivity and genuine smile . Thank you girls ?“

“This is my dad’s profile. I always love ordering drinks here because they always have so much flavour! The staff are so nice and they are always so understanding for my complicated drink orders. Haha! I definitely recommend the Iced Chai with sweet cream cold foam! They always make sure to fill it to the brim with whipped cream! The seats are very comfortable and the atmosphere is welcoming.“

“Went through the Drive thru this morning. Was running late for work but Kailia (cute blonde haired girl) working at the drive thru window at 10 AM, was such a delight. As I was waiting for my coffee; I’m usually anxious to get going but she calmed me right down by asking how my day was and what are my plans. The customer service here has always impressed me here and it keeps impressing me.

The only reason I didn’t give this place a 5 star for the food is because my caramel macchiato was a bit watery. But I understand perhaps there are some trainies still learning the techniques. Regardless; I’ll keep returning to this Starbucks cause the customer service is unbearable. Well done guys and gals.“

“The cashier/barista “Mia” is just so kind and friendly, she makes you feel welcome from the moment you are ordering. She keeps making small conversation with all the customers and she never stop smiling.
In general all the staff at this location has a good working attitude.“

“This morning I had a bad experience here but it’s normally very good. I ordered the brown sugar oat americano. It’s made with 2 pumps of syrup but often is mismade with 4. I tasted it and it was clearly double sweet I told the nice lady and she asked the person named Chandler if she only put two pumps. Her answer was “I’m exhausted idk!” The answer was rude and she wouldn’t even look at me. Very poor customer service from her but the other two girls were very kind and remade my drink properly for me.“

“My new coffee shop! I started coming here to sit and enjoy the welcoming atmosphere. Baristas are super helpful and friendly. I would like to highlight one of the staff members, Ayra. She’s incredibly great at making my drinks and just a really positive and kind person. the last couple times I visited, she has elevated more than just being a barista.

The store is surprisingly clean all the time, I’ve been to multiple locations and this store is immaculate.“

“I went on my birthday and got a free venti drink. The staff (Glenn and Aria) who served me were incredible!!! They allowed me a drink even though the app showed that I hadn’t had the app for over a month, which normally means you can’t get the free drink. They wished me a happy birthday and were amazing! Really recommend.“

“Just stopped by for a warm fall drink and had the nicest experience: Amir (the barista) was friendly and kind, and when my phone app coupon wouldn't work for a for a free bakery treat, she gave me one as a surprise Honestly, she just made my day. She also has a smile that could light up a city.

Also my pecan crunch latte is delicious.“

“I would like to specifically address the lady who I think is the manager of this starbucks and is the one who trains everyone. She is amazing. I go there every morning and she is always a delight. She makes my order to perfection every single time. I have stopped going to the Starbucks by my house and now go to this Starbucks specifically because of her amazing customer service.“

“I love this Starbucks it’s the best in the city the staff are kind and they make the best green tea in Calgary! It’s never bitter and always fresh. We are served super quick even with a busy line up! Really enjoy this location and only come to this one.“

“Just picked up the Starbucks Guatemala Casi Cielo and it’s amazing. Medium roast with such a smooth balance the bright Meyer lemon notes really pop, and the cocoa nib finish makes it feel rich but not heavy. Perfect as a morning brew or an afternoon pick-me-up. Starbucks nailed it again with this single-origin coffee!“

“Service is always good. Don't really eat food there as most of it is prepackaged which is lame to me. And the whole woke ideology isn't a place for any business to align with. I don't care who you spend your time with, just be kind and keep your private matters away from my kids and their schools. Other than that the people that serve me there are generally great. Just need to convince them the masks have been disproven time and again and that they can releese the fear they operate with and place their anger towards the liars who "lead" us and steal all our money! Yay!! Stay positive and look deep!!“

“I love coming to this Starbucks! I come here most days and always receive the most amazing service and welcome. The staff are utterly faultless, especially Gio, Kyle, Erin and Lyra who always make my day when I see them, they are an asset to Starbucks!“

“I go here sometimes because it's by my house. I don't even really like Starbucks, but let me tell you. This one is so amazing. Everything is stocked and the place is so clean, even the washrooms. I think that the girl imma about to talk about is the manager. She has a couple piercings. She's so so nice and goes out of her way to make our experience great. 10 stars!!“

“We stopped at this Starbucks and had a Mocha and a double espresso — both were exactly what we needed.

It’s conveniently close to the FlexiBus stop, so it was a perfect place to rest, warm up, and kill some time while waiting for our bus. Plenty of seating, friendly staff, and the usual reliable Starbucks vibe. Great little pit stop if you’re traveling or working around!“

“Love this Starbucks location! There’s lots of seating and it’s very chill compared to a lot of other Starbucks. Lea served me and made my drink and she was absolutely wonderful. Very kind and thoughtful. Double checked my order to make sure she had it right and made it very quick! Thank you Lea!!“

“Nice clean. Staff are quick and don’t mess around. You’re not waiting hours and hours for your drink like back home in Sudbury every single time. No line up. Staff are efficient and friendly. Would die for a Starbucks like this in Sudbury.“

“I had such a great experience at this Starbucks! Anastasia and Aspen were absolutely amazing – super friendly, welcoming, and attentive. They made sure my order was perfect and served me with such a positive attitude. Even made sure to add espresso at the end, as I forgot to tell them while ordering. It really makes a difference when the staff are not only efficient but also kind and personable. Thank you both for making my visit such a pleasant one! You are the best. 😊“

“Why Starbucks continues to lead in customer service and Net Promoter Score (NPS): a real-life story.

This morning, I went to pick up an extra hot oat milk latte for someone very special—my favourite advisor,. She’s been drinking Starbucks coffee for over 35 years, and I shared with the Starbucks barista that this might be her last cup, as she’s going through a serious medical condition.

Without skipping a beat, the barista said:
“This coffee is on us. And your drink too. Let us know if Starbucks can do something more for her.”

No need to call a manager. No forms to fill out. Just human kindness in action.

Kim smiled when she took a sip and said, “This is why Starbucks is always at the top in customer service.”

This moment reminded me:
True customer service is not about policy—it’s about people.
It’s about empowerment, where team members are trusted to do the right thing, right away.“

“The service/staff here first off are amazing! They get to know you on a personal level and what you like to order. The only downside is this store is dealing with constant equipment issues and at some points limited staff showing up for work. Store needs a good equipment upgrade as it's showing its age and some wage increases for the amazing staff as well!“

“I had the best experience here I’ve ever had. A worker named Jana was so kind! We talked about the movie Elvis, and how good Austin Butler’s performance was. She made my drink taste absolutely delicious, and put a smile on my face. She deserves a raise without a doubt!!!“

“Starbucks is Starbucks. Overpriced beverages and Overpriced treats. But we do it regardless. I definitely cut way down on my Starbucks addiction. Simply can't afford it anymore. And now they're prompting you for a tip when you pay by debit. Which I don't care for now which is why I go less. Starbucks is already Overpriced...now you want a tip? Shouldn't be called Starbucks...should very called 7 bucks. Because you won't leave without spending and less than 7 bucks. No tip for you!!!!!“

“I didn't catch their name, but the barista who served my mother and I this morning around nine was awesome! Very kind, friendly, and knowledgeable, and makes a great peppermint mocha. They set our day off on a very positive note, I hope that they get their reuseable holiday cup.“

“Love ❤️me some Starbucks! Just went in for a lemonade as it was still warm out. But I was happy to see their fall, pumpkin flavors were back! I ended up getting an Iced Pumpkin Chai latte,it was delicious! 😋 Even though it was busy, the staff were quick and helpful. Great location! 🍁🍂❤️“

“Overall great experience, no big line ups, tons of seating inside and outside. Awesome setup. Nice and quiet no one screaming or losing it. Enjoy this Starbucks very much.

Don't care much for the drinks but my partner enjoyed hers very much. Pricey place but you know that coming in here. It's Starbucks after all.

Clean and easy access to bathrooms.

Will come again.“

“Very friendly staff at this location, especially Zena.
She is alwasy welcoming customers with bright smile. Her customer service was the best that I have ever had.
Last time when I had hard time on transfering all my accts balance to one gift card, not only she was helping me out without hesitation, also she took her extra time to sort issues out and advise me how to prevent the potential issue in the future.“

“Now this is a great Starbucks location but be prepared for it to be very busy being directly across from a college.Plenty of room to sit with a huge store seating area. The place was clean and the customer service was perfect on this visit. Free newspapers available to read on this visit which I assume is a regular Starbucks thing.“

“I always have a great experience at this place! The staff is consistently friendly and welcoming, and they go out of their way to make sure you have a positive visit. The coffee is always fresh, and they’re great at customizing drinks to your preferences. I especially love the seasonal menu items and the cozy atmosphere, which makes it a perfect spot to relax or get some work done. Whether I’m grabbing a quick espresso or enjoying a leisurely coffee break, Starbucks never disappoints. Highly recommend for anyone who loves a quality coffee experience!“

“UPDATE: This Starbucks has since moved towards the food court area.

We were waiting at a nearby gate, and my wife wanted her usual coffee. There was no line, but the staff were busy cleaning and sorting their snacks and food.

Ordering was easy, and my wife's Iced Americano was made quickly. On first sip, she confirmed that it was made to her liking.

She also asked for and received a cup of water for our little ones to share. Given that this Starbucks is inside the airport, free water is pretty precious and generous of Starbucks.

FYI, paper straws are available by request.“

“It's too bad they didn't have an oven for food at this location. Coffees came out great and the staff was super nice.I always buy extra things when the Starbucks is in the grocery store. Little less convenient when all you want is coffee. Clean and friendly. Good experience!“

“I had a fantastic experience at the Starbucks in Chinook! The staff was incredibly friendly and efficient, making my visit quick and enjoyable. The store itself was clean, well-organized, and had a cozy atmosphere, perfect for grabbing a coffee or relaxing for a bit. My drink was made perfectly, just the way I like it, and the selection of baked goods was fresh and delicious. Whether you’re in a hurry or looking to unwind, this Starbucks is a great spot. I’ll definitely be back next time I’m in the area!“

“I couldn't recommend this location more. The manager is the type of manager that an employee wants to have. He was serving customers and stated that he'd never ask an employee to do anything that he wouldn't do. I'm happy to support a place where a manager treats their employees with respect and appreciation. The atmosphere was very nice, quiet and relaxing. The only complaint I would make was that the sidewalk was rather dirty out front, which made it kind of icky for our pup to sit or lay down in while we had our coffee date.We will definitely return!“

“Wow. Had the most incredible service today by Seyoung (apologies if I spelt it wrong). He went above and beyond to make sure our experience was memorable. It is employees like Seyoung that will have us coming back to this location over one closer to our home. He is the epitome of providing wonderful customer service, in clearly a busy and fast paced environment!“

“Sierra was the barista that served me today, I walked in looking ROUGH. She asked me what she could get for me and I think I just looked at her with death in my eyes. Being too tired to even think about what I wanted, I asked her to surprise me. Saying; I know I need espresso and something sweet. Now, let me tell you. Although the drink she gave me wasn’t the sweetest I’ve had, it sure as heck is the strongest. She may not have given me exactly what I “wanted” but she gave me what I NEEDED and that meant a lot more. On top of that she was so sweet and very welcoming. Keep doing you Sierra! (Hope I spelt it right)“

“The staff at this Starbucks are AMAZING. They remember you by name, remember your order, and make the drinks delicious every time.
There was one single occasion where they accidentally gave me dairy cold foam instead of non-dairy, and they were so apologetic and have been so diligent at ensuring it doesn’t happen again.
The customer service here is truly stellar and they start my morning off on the right foot every day! 5/5 stars!!!“

“Starbucks is always good. The only disappointing thing was that I had to wait excessively long for my order today. I noticed other people who'd been in line behind me getting their hand crafted drinks first.. So I finally said something and then they made it right away. But I guess I'm confused.. This is your business.. Surely u do it ever day? How do u not have the hand crafted dink orders in a queue and make them according to the order in which they were placed?? I don't feel I should have to tell a company how to do their job. This should be a given for this type of customer service business. (and yes I'm a gold Starbucks member)“

“Absolutely lovely staff, my friend is allergic to lactose and the barista Atlas offered to sanitize the jug for her and made certain none of the things he used have lactose in them. He double checked with me before changing anything in the recipe. An amazing experience all together. The employees all are very welcoming and great at their job. Thanks again Atlas!“

“I got a complicated drink with multiple customizations cause my gf and her work mate wanted this shaken espresso drink. My gf added a bit more customizations when her drink was being made but the girl on bar with blue hair and glasses made it with a smile while making other drinks like a pro. We were kinda amazed and told her she’s a coffee making machine and my gf insisted we leave a review for her!“

“The Calgary Airport Starbucks seems to be the friendliest location I have ever been to. All the staff is just beaming smiling to greet you and take your order right away and serve it with a smile. Nice treat especially during Christmas. Nice Job Guys!“

“Always greeted when walking in and all the workers are friendly. The coffee is great everytime. (caramel macchiato is the best coffee :3). It is not overly busy, just some bursts here and there.

Good place to study, ~5 spots with outlets (don't tell other students). Thanks for getting me through my last sem of study.

You're cool beans.“

“I have ordered drinks here a couple of times after shopping at Market Mall. The ladies have always been friendly and service great. Never as busy as the one in the mall. Jennifer was lovely and went over and above she even poured my milk on the side for my iced coffee. It’s the little things.?“

“Amazing service! I couldn’t figure out something on the app and the cashier was so patient, kind and helpful. She genuinely cared and was actually happy when it got figured out and I got to walk away with a free delicious item. All of the team members were kind, had smiles and you could tell were happy to be there. The vibe is perfect for studying!“

“Starbucks at Easthills is always a great stop! The staff is super friendly and welcoming, and they make sure your drink is just right every time. Whether you’re grabbing your go-to coffee or trying something new, the quality is consistently on point. The atmosphere is cozy, with plenty of seating if you want to relax or get some work done. Plus, they always keep the place clean and tidy, making it a comfortable spot to enjoy your beverage. It’s a perfect spot for a morning pick-me-up or a quick afternoon break. Highly recommend this location!“