Panera Bread
$ • Cafe, Salad, Soup
Hours:
100 S Colonial Dr Ste 200, Alabaster
(205) 664-4525
About Panera Bread
Customers' Favorites
Panera Bread Reviews
Food was delish, but maybe have someone check it next time so we get the chips, spoons, utensils, and napkins.
Panera Bread, y’all are SO wrong for this!!! Chicken Teriyaki bowl…Ordered this from the website for my lunch today. Thought I was getting the one on the left…but the one on the right showed up. And it was $12.00!!!! And when I asked the manager about it, she just said she was so sorry that it costs so much!! Yeah, ok,…but I t’s ugly tooooo!!! That’s the last $12 y’all will evahhh get from me!!! ((And it tasted just like it looks 🤮))
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 9PM |
Panera Bread offers a variety of tasty options and convenient services, making it a popular choice for many customers. One standout experience involved a customer who was sad to hear their favorite Santa Fe Chicken Salad stuffed sandwich had been retired. The staff, particularly a young lady, went out of her way to make the sandwich upon hearing this, bringing it out with a kind smile and making the customer feel special. This thoughtful gesture left a lasting impression and turned the experience into a positive one.
The food at Panera Bread is generally enjoyable, with good portions and satisfying flavors, though some customers find the portions smaller than expected and the desserts a bit modest. The drink offerings are highly praised; with a monthly subscription using Sip Rewards, customers can enjoy unlimited coffee, soda, juice, and lemonade at any time, whether visiting in person or through the drive-through.
However, not all experiences are perfect. Some customers note inconsistent employee friendliness, with one visit being welcoming and another feeling less so. Cleanliness at the location has also been questioned. Additionally, minor issues like missing utensils or long wait times for reorders have been mentioned. Despite some critiques, many appreciate the overall quality and service, especially the friendly gestures that make visits memorable.