Jack's- NOW RE

$ • Hamburgers, Hot Dogs, Fast Food, Chicken

3201 Cloverdale Rd, Florence
(256) 765-3767


Take-Out/Delivery Options


Reviews for Jack's Family Restaurant

Since opening back up after the remodel there seems to be some issues with the evening shift getting orders wrong leaving out items even running out of condiments one or so night's. Days seem to be doing just fine but once it gets dark someone needs more training in my opinion. 07/08/2021 Went this evening & had to go back because they never gave my bank card back to get it. On top of that they told me they weren't allowed to give out cups of the "secret sauce" (that I get with...read full review
Ordered 3 kids chicken tenders, sprites & BBQ sauce along with a #7, coke & BBQ sauce.I looked in bag & no BBQ sauce. Asked the young male at the window fir BBQ sauce & he said its in bag. Told him its not. He then insisted it was placed in containers with food. I said I'd rather have some BBQ sauce to be safe. He refused insisting it was in the containers.Get home....NO FREAKING BBQ SAUCE OR KETCHUP AND THE SPRITES WERE NOT SPRITES BUT THE NASTY CARBONATION STUFF. ???SO KIDS...read full review
The line is long right now - I think it's because they've recently renovated and people are excited to try it. My husband thinks they're hamburgers and fries are the best for fast food restaurant. I braved the Long line yesterday to surprise him and was not disappointed. I was able to download the app in line and place my order online which would have expedited the process had the cup not broken for my daughter's milkshake. I think if more customers would use the online ordering...read full review

More Reviews(94)


Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.