Chicken Restaurants near Hanceville

“I was an hour from home when I stopped here , by chance due to being rerouted through this town from Birmingham. They were slammed & only had one cashier, I didn't get his name, but he'll know who he is because he was runnIng the store with a manager who couldn't be found. The manager walked in from outside because he had been out back smoking for way too long, when my card declined. My credit union has locked it due to suspicious charges. I felt terrible, apologized, and excused myself to go outside and speak to a representative about unlocking my card. The cashier found the time to serve the rest of the customers, and came outside to find me and said "I got you". He was so kind to me during a moment that was humiliating.I've never experienced customer service like that. I wish I had his name so he could get the recognition he deserves. I hadn't eaten in in over a day due to needing to fast for some blood work. I was starving and tired and this man, who was also tired and wornout from running everything in that restaurant, mostly alone, fed me.I can't say enough.I appreciate you. Whoever you are, sir. I'll never forget you. I'll make a point to go to this location from now on. Hopefully my friend will have received a raise and is the manager next time.All my regardsKashaP“

“Got the family meal..which had bucket of chicken, toast, slaw, tea, the dipping sauce...great price for the amount of food...highly recommend the service I received...the waitress was exceptional she also helped me to get on their site to receive monthly specials...“

“Not a bad experience and the food and chicken were decent but not out of this world. The sides are actually better than the chicken in our opinion. My wife and I found their signature lemonades to be somewhat weak as well. We would definitely go back but not a top 10 experience.Vegetarian options: Decent variety for the vegans but it is a chicken ? restaurant.Parking: Decent sized parking lot with a mostly conventional layout.“

“I WISH I could give a stellar comment but...the fries are ALWAYS cold and dried out, the chicken fingers are getting smaller..yes I know you can't help that but throw an extra one in the meals at least. Nothing on Zaxby's menu is cheap so it would be nice to at least have fresh fries.Vegetarian options: Not the place for you. They have oil that cooks every thing nearly so not a true vegetarian place.Dietary restrictions: Gluten, fat free and low sodium is not found here except maybe salad.Parking: Parking is fine until the drive through wraps all the way into wal marts parking lot then people get very irate.Kid-friendliness: It's fried chicken and fries...yes kid friendly.Wheelchair accessibility: Yes they have plenty of handicap spots but if they have a line, which they usually do, then you can't even get into the handicap spots.“