Jack's Family Restaurant

$ • Fast Food, Burgers

Hours:
8339 US-31, Morris
(659) 977-2899

About Jack's Family Restaurant

Jack's Family Restaurant is a place known for its good food and friendly service, especially during breakfast hours. Customers often enjoy the breakfast options, with many praising the quality of the food, such as biscuits and breakfast sandwiches, though some have experienced issues with the food being hard or burned. The staff members, like Tammy and Nicole, are highlighted for their kindness and attention to customers' needs, making the experience more positive. Nicole, in particular, is appreciated for her caring attitude and willingness to correct mistakes without hesitation, which encourages repeat visits.

However, not all experiences are perfect. Some visitors found the coffee to be horrible and noted that the service staff sometimes appeared unkempt or unprofessional. There have been complaints about poor food quality, such as hard biscuits and burned toast, leading some customers to stop visiting. One customer shared a humorous story about trying to order ranch dressing via the app, which resulted in an unexpectedly high bill due to a glitch, and the staff responded with good humor.

Despite these occasional issues, many customers plan to return because of the unique menu and the overall positive atmosphere created by the friendly staff. The restaurant stands out in Morris, AL, as a place where good food and caring service can be enjoyed.

Customers' Favorites

Jack's Family Restaurant Reviews

3.2
177 ratings
Restaurantji Rating
5
45%
4
10%
3
10%
2
8%
1
27%
Food
3.7
Atmosphere
3.6
Service
3.4

Share your opinion about Jack's Family Restaurant

Restaurantji Rating

The coffee was horrible - the service was friendly, but she looked like she just rolled out of bed - i'll return to this location because the food is good and it is the only restaurant like it in Morris AL

Food was good as always. Was there yesterday and there was an older woman I guess was the manager screaming at every single one of the other workers. I wanted to say if I wanted to hear that I’d have stayed married.

I stopped to order food for my husband and daughter. I ordered the #2 with a coke and a kid’s chicken fingers with a coke, a very simple order in the drive-thru. After waiting for a reasonable amount of time, I received an order. Instead of inspecting the food I received, I left the drive through. When I arrived home and began to distribute the order I had received, it was not my order. I received (3) hamburgers and (2) orders of fries. The fries were awful! They appeared...read full review

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Hours

Monday 4:30AM - 10PM
Tuesday 4:30AM - 10PM
Wednesday 4:30AM - 10PM
Thursday 4:30AM - 10PM
Friday 4:30AM - 11PM
Saturday 5AM - 11PM
Sunday 6AM - 10PM
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