Customers` Favorites
Customers` Favorites
“Second time coming here & we absolutely love their food! Cant wait to come back and try a milkshake! Thank you for the wonderful customer service also🫶“
Customers` Favorites
“I cannot rave enough about “The Bomb” sandwich!! So delicious/flavorful! Yum! They are also very attentive and kind to their customers. Definitely earned this 5 ⭐️ review!!“
Customers` Favorites
“I stepped out of rut (Original Deluxe) and ordered an Italian Calzone. Very different than any I’ve had (Oregon to Miami). You eat it like a sandwich. Plenty of meat, but desperately needed Ricotta, mushrooms and more onions. Well, back to the Original Deluxe.“
Customers` Favorites
“They have the best fresh baked bread and sandwiches are great. Service was great too. Highly recommend..“
Customers` Favorites
“I have not tried much of their menu, but what I did try was great. We didn't wait long at all. I was really confusing the lady trying to take my order. She was very sweet and helped me decide what I wanted. They have lots of items on the menu, and I just wanted plain chicken salad. It was good. My husband got a BLT-something. I can't remember exactly what it was. But, it was delicious! I think it was a chicken blt-ranch sandwich.“
Customers` Favorites
“Love to stop here on vacation trips. Wish we had some in North Mississippi.“
Customers` Favorites
“Staff is always friendly and helpful, and the sandwiches are always made well. I'm a bit of a weekly regular and it's always nice to be greeted with a smile and some familiarity. Always a convenient dinner spot after a long day at work, and I plan on coming here routinely.“
Customers` Favorites
“Trell *sp., was so pleasant of a young man., great manners. And I saw him 1st hand have to save the day when someone took the wrong bag of food (I guess doordash) he made a couple jokes and got right on it to put the customer at ease. Also gave me a solid recommendation on the most meat sub the JJ..“
Customers` Favorites
“We ordered two trays online (1 toasted and 1 cold) thinking that “toasted” would be warm/steamed like in the restaurant. When I picked them up, the bread was toasted and then put in the cooler. When I explained what I had wanted, David was more than willing to accommodate me but told me I’d have to wait about 15 minutes. I totally understood that, but he insisted on giving me a gift card to make up for my wait. Cameron set about remaking the tray of subs using steamed meat and cheese! David and Cameron are two of the best!!! They kept apologizing about how long I had to wait. They were so quick to correct the order!“
Customers` Favorites
“For those that are wondering why this subway got some bad ratings, I will say most of them are more than 5 years old which has changed as there is a new manager and owner that started 4 years ago. The workers are very hard-working and I would say this is one of the best subways I have been to! 🙂“
Customers` Favorites
“My go to location. Makes them as you ask.“
Customers` Favorites
“Although I haven't been there much lately ,this is by far the best Subway restaurant I have been to. It's close to home maybe a 1/4 mile away. Got turned off from Subway on Martin Road behind the airport in Madison as a complete rip off but as close to work but another story as don't like being ripped off as not running a charity here. One off of Drake and the parkway kind of skipped and asked for tips .Either way the South parkway Subway loaded my sandwich down and I didn't starve to death like some of the others. This Subway is the best, as not running a charity here. They are honest, give you what you pay for and respect you. It's hard to eat under the current administration, but this Subway always makes the subs like on the commercials or atleast close, most don't and rip you off. Ran by good people who probably need business but do the right thing and don't rip you off like the other Subways I have visited. I love this place, you get what you pay for here!!“
Customers` Favorites
“The ABSOLUTE BEST Subway in Huntsville! Nice decor, clean throughout, food great! But the greatest thing about this Subway, is the people!!! Well trained, they give great suggestions, willing to help but most of all, they greet you with a big smile and are so pleasant! I am gluten sensitive and can't do a lot of bread, but this is my go to for all things veggie! A salad, wrap or sandwich (I just leave the bread)!“
Customers` Favorites
“Was not very happy about my chicken salad sandwich. Both bread and chicken salad were very dry. Very hard to eat with out having to take a drink with every bite. Flavor was OK. Might try it again, but will look at chicken salad before ordering to see how dry it is.“
Customers` Favorites
“This is the best sub sandwich u can get people I know they don't have as much bread choices like there competitor but it's taste is spot on. Got a chicken bacon ranch and was cooked fresh to order smelled delicious and tasted even better... I will definitely be coming back here for another sandwich.“
Customers` Favorites
“Great place and great service ?“
Customers` Favorites
“*** 1/10/24 Update: I stopped by this Subway after the remodel was complete, the people are still nice but be mindful that the meat and cheese section has a metal cover ovet it, so you cannot see what they are putting on your sandwich. One of the sandwiches I ordered was a turkey and the person who ate that sandwich stated that there was turkey and salami on the sandwich (not what they ordered and not something they normally eat) so they ended up getting ill. Because this location has this barrier that is not typical for a Subway I do not think I will be returning to this location.
This Subway was in the middle of a remodel when I went in. The staff was super nice, the food was fresh, and the store looks and feels clean.“
Customers` Favorites
“The manager Matt is incredible, he truly has made such a difference in the Madison location, I have loved firehouse for years but the previous management and staff at this location ruined it completely for me from their bad attitudes to the way the subs tasted. Since Matt has been there my family started going back to firehouse because of how much things have changed for the better, the quality of food and service is exceptional. We’re so happy Matt is there and we’re so thankful for him.“
Customers` Favorites
“The food is off the chain, and consistent! I am definitely hard to please, and they please me every time I go there for food! It’s the best, for not a lot of money! Thank you for everything the employees there do! You’re the best! Including Ms. Felicia Robinson! She’s the BEST manager in the world! And, in my world too!“
Customers` Favorites
“I just wanted to express my appreciation for the hardworking staff this morning. A line of ten people arrived after me, and some of them seemed a bit demanding about adding extra ham to their sandwiches without wanting to pay extra. I truly respect the effort you put into your work. Thank you for lunch!“
Customers` Favorites
“We go to this subway over others bc the workers have been consistently good natured, and cooperative with our requests to add extra veggies, etc. and don’t make us feel like they are trying to skimp on quantities like the one on South Parkway.“
“Great experience, but I was not able to order extra pickles on the side like I can at the one on 72. Other than that it was a great experience and the food was really delicious. I also had a coupon that I got since this is a new location. Very happy to not have to drive down 72 to get chicken salad chick.“
Customers` Favorites
“Love the sandwiches! Will be back. Service was great, too, and they were busy. Please keep in mind and show some grace since they just opened and have kinks to work out.“
Customers` Favorites
“great food. always hot. deff recommend“
Customers` Favorites
“My daughter and I go here so much since it’s close by. We each get the BMT
sub every single time and it never disappoints!!! And the workers are all very nice. Rashelle is one lady we always see and 2 younger gentleman as well usually . We go so much they are always friendly with us!“
Customers` Favorites
“Mom and I were here for lunch this afternoon and once again, the food was absolutely delicious. The staff are friendly each time mom and I visit, which is always a good thing! Whenever I'm on a lunch break and I decide to go by myself to Firehouse Subs, I like to use the app (takeout) order and it's fast and easy to use.“
Customers` Favorites
“great customer service , and great sandwiches. 5/5 would recommend eating here.“
Customers` Favorites
“I wanted to give a huge shout out to Lauren the new store manager here. She has really turned this place around. I ordered a gluten free sandwich for my lunch when I was in a hurry and went in to pick up the sandwich, they did not have gluten free bread in spite of still taking the order. Finally, she came back and personally spoke to me and said to call the next day for her to COMP lunch for me.. She not only did it for myself but for my family. I was so impressed with how much she actually cared me driving down there previously to obtain a order that they could not fulfill. Prior to her being there, the store was not well managed and the customer service was OK. She is awesome! Thank you Lauren! I will for sure be returning back!“
“I want to take a moment to thank you for sharing your feedback regarding your recent Subway® experience. At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers. I appreciate your feedback and the time you took to share your point of view.Thank you for being a loyal Subway® customer and we look forward to serving you again in the future.PS: Old manager and crews are back after couple of months break.“
Customers` Favorites
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“I worked for the Exchange there. The employees there were very helpful to me. Olivia directed me to wanting to work off the base, to be my own boss! Alex was very nice to me, and helped me along the way! Eli was the BEST at making my Pizza Sub! That location is a lot better than most locations in Huntsville, including the one that is down the street from the old Grissom High School! 7900 Bailey Cove Road SE Suite D Huntsville, AL 35802 That location made my brother Ryan sick! Beware of that one! This location accepts coupons. They’re not open on holidays, but for everyone on base, it’s a day off! It’s a benefit for all government employees! The other issue, is that motif on the back wall that is fake.“