8 Best Ice Cream Shops in Tuscaloosa

“Our family went yesterday. So cute inside! Perfect location on river walk. Staff was extremely helpful. I got the honey lavender and it was seriously the best ice cream ever! Will be back!“

“I had an outstanding experience at Insomnia Cookies Tuscaloosa and felt compelled to leave a review because everything about this visit exceeded expectations. From the moment we walked in, the atmosphere was welcoming, clean, and well-organized, which already set a great tone. What truly stood out, though, was the exceptional customer service we received from Gavin. He was friendly, professional, and incredibly attentive, making sure our order was correct and that we felt genuinely taken care of. His positive attitude and efficiency made the experience even better, and it’s clear he takes pride in his work.
As for the cookies themselves—absolutely amazing. The sugar cookie was soft, warm, and perfectly sweet, the confetti cookie was fun, flavorful, and baked to perfection, and the chocolate peanut butter cup cookie was hands-down a standout with the perfect balance of rich chocolate and peanut butter. Every cookie tasted fresh and indulgent, exactly what you hope for from Insomnia Cookies. Between the high-quality desserts and the excellent service, this location consistently delivers a top-tier experience. I would highly recommend Insomnia Cookies Tuscaloosa to anyone looking for great cookies and even better customer service.“

“Awesome! Customer service amazing! And the food and treats are delicious.“

“The staff is very friendly and there are so many options to choose from. I love that they have the dairy free ice cream as well. 100% recommend 🥰“

“My family and I went to TCBY after dinner to get ice cream for my grandmothers birthday, and we went through the drive through. We had different forms of payment (there were 3 different orders) and the lady at the window in the drive-through seemed very rude, and when a kid from the backseat asked what flavors they had, she just gave her the menu and when she returned with our ice cream and got the menu back, she told us to have a good day and we politely let her know we had one more order (from the one who wanted To look at what kind of ice cream they had) And said since they had a line they would not take our 3rd order!! So she had us drive around and walk inside for our final order when we could have been gone by then. It wouldn’t have taken her five seconds to scoop one scoop of ice cream into a cone for us. I’ve had to wait in line for a long time too, so respecting our needs would have been great and people are willing to wait for ice cream. She was just straight up rude. If this is really a rule, it should be posted on their window or something.“

“Kids loved it. I am sure they recommend it to everyone.“

“Paula was super helpful with coming up with a valentine's basket for my boyfriend! She answered all my questions and was very sweet!! Peterbrooke has some of the best chocolate covered strawberries!!“

“Baked Bear is a fun, customizable dessert spot that excels in crafting indulgent ice cream sandwiches. The concept is simple but highly appealing: choose your cookies, ice cream flavor, and optional mix-ins to create a treat perfectly tailored to your taste. The cookies are soft, freshly baked, and come in a variety of flavors from classic chocolate chip to more adventurous options like birthday cake or snickerdoodle. Ice cream choices are rich and creamy, often including both traditional and seasonal flavors.“