McDonald's in Fort Smith

“I arrived at this McDonald's mid afternoon and decided to opt for curbside takeout. I went into the restaurant and evaluated the location before my food was finished being prepared. I observed a clean store, bathroom and staff hard at work communicating to each other on drive thru orders. The atmosphere and lighting felt warm and comforting. I arrived outside to my curbside pickup and shortly after my food arrived. The gentleman that gave me my order was pleasant to speak with and engaged in small banter conversation before he returned to his work. When I received my food I checked it and was pleased to have received my food hot, fries salted well, and my drink's CO² and syrup was balanced correctly. I give this overall experience a 5/5. Well done at this location! Thank you guys and girls for all your hard work!“

“Teresa Works is at the drive thru so she can help with her chemotherapy she is always very helpful and kind. I'm asking that her name be mentioned in the receipt survey she gets a few dollars every time she's mentioned, and right now, everything helps with her chemotherapy treatment and expense. Please 🙏 help with her fight for life she's definitely worth it. Together, we can help her. Thank you in advance. 💕

Vegetarian options: Salad 🥗 is an option

Dietary restrictions: Sugar-free coffee

Kid-friendliness: Very kid and family friendly

Wheelchair accessibility: Wheel ♿️ chair and tables for wheelchair ♿️“

“There is a Guy who works the drive thru named Biddy. He is super joyful and upbeat like a light in the dark. He shines light to all the people around him and I can hear his jolly self all the way through the drive thru talking to other customers as well. He is so uplifting and has made me smile and feel upbeat and more hopeful during my day over and over when I go. One time my bagged order was wrong and I didn’t even care because I felt so encouraged and upbeat. He is efficient and good at communicating, but more than that he makes all the people in line smile. I hope they give this guy a raise! :)“

“I order some food for my family and I and was missing some of my order so I call and was told I could get it. I go to the store to be told a liar and told I'm not getting any of it back. I finally got one thing back but not all of it. honestly idk why I keep coming back to this stupid ass mcdonalds. they are rude and they never do anything right. everything is always nasty or low quality. never again, to many chances.“

“I really liked coming tonight. I came at 1:00am in the morning and surprisingly the line wasn’t busy like it usually is after normal closing time. The people at the windows were really nice too. The second window had Jordan at it and he was so nice and we had a nice little conversation while we were waiting for our food. Me and my fiancé had just come from the hospital and it was nice to not have to wait long and be greeted with nice people.“

“They two women behind the main desk are amazing I don't remember both the names but the lady that fitted me for my uniform Barbara was very nice the other lady ago I cannot remember her name was extremely nice as well. Thanks for the cold water the walk back was 2 miles“

“It's McDonald's.. the food was what you would expect. It was made fresh. The only thing I dislike about McDonald's. And most places now, is that they are moving away from customer interaction. I miss that personal attention. But again that's just what we are moving towards.“

“Amazing service! The manager and staff were so helpful today! In a hectic social climate it's nice to come with our grandson and feel welcomed and peace. We will be returning and our grandsons love the playroom and the staff is so friendly and patient. very clean and the food is awesome EVERY time we visit. Thank you for your service and a job well done. Everyone wants to tell the bad. This is a Praise Report. We should catch them doing great things instead of looking for bad all the time.“