“Stopped here for a quick meal. We were behind a rather needy customer, wanting help with the app and special requests. The cashier was very kind and patient with her, even when the customer kept asking the same questions. She said she’s worked here for 10 years, which is “
“I am a 52 year old disabled guy that has been a BK fan since high school. We moved to Gilbert nine months ago so I’ve been hitting this store at Chandler Blvd and Cooper Rd ever since.
Every time that I’ve come here, which is a 2-3 times a month average, the food has been good but not stellar. Thankfully, the service has been STELLAR every time and my last stop is the reason for this review.
I went in Tuesday, 12/10/24 at 9:52 PM, literally 8 minutes before they close (see photo of my receipt).
I ordered the Whopper Jr deal with a TON of add-on’s and changes to them, along with other food, drink and frozen items as a to-go order.
I had the pleasure of dealing with Morgan Pena at the counter and despite the time that I came in at and all of my pain in the butt needs, she got everything right on them and with a genuine smile and kindness to me! She is a truly above average employee that cares, which is a rarity these days so I asked for her name so I could make this review.
The food was good overall with fresh veggies but the buns were a bit stale, thus the 4 star rating. They were not horribly so but they should not have been served. The nuggets were HOT and fresh, my Hershey pie was properly frozen and was bagged separately to keep them so and the hot items HOT. Again, kudos to Morgan for that!
The place was clean and the beverage area was too, which I don’t usually see at other places nowadays.“
“We dined in, and they had BK Crowns all over the store just hanging out, ready for a party! So we did what any sane person would do! Good ploy Burger King location, I bought in! Pics for proof. Your manager is doing one thing right for sure because when I asked the employees what the crowns everywhere were about, they said the manager wanted them to do that. The food was hot and fresh too and the employees were friendly.
Kid-friendliness: BK Crowns ? everywhere“
“I frequent this location as I work right across the street. Sometimes, 2 times a week. While I mostly just order fries, sometimes I order my burger bun free. I know my order is strange but the staff is amazing. I never have to wait long even if there is a line. The service is great and I've never once had an issue with my order that I myself know is strange. The quality, the taste, the speed and the interactions are always fantastic. I hope corporate knows that the team at this location is great and I hope they get recognized for it and I hope they appreciate the staff as much as this always satisfied customer does. Thank you for your hard work.
Dietary restrictions: I am gluten intolerant and they have gluten free options.“
“All of my experiences come during g the breakfast shift at this Burger King. Every single time I go in the morning, it is immaculately clean. My food is made perfectly and not sloppy. I am always treated with kindness and politeness in every interaction I have had in the restaurant. Usually, I take my orders to go, but sometimes I choose to stay and eat there simply due to the bright, clean environment in this particular BK.“
“I tried to call and say this, but I'm sure everyone is too busy to answer calls. However, I wanted to say Thank You! Your location is the only location who put thought and attention into our door dash order and I appreciate you! I wish I could've said this to you, but I'll accept a Google review post instead. Keep up the great work to whomever fulfilled our door dash order!“
“The girl taking our order could not speak English so she had to get help...my order was wrong. Bun was hard but I ate it anyway. My husband's meal was fine although he ordered the "meal" and the French fries container was only 1/2 full ? If there is a next time I will Speak up and get the correct order.“