Burger King in Phoenix

“I went to this burger king last night and I got to give a shout out to the drive thru cashier Crystal, she was very friendly, very speedy, and made sure I had everything I needed, one of the best customer service I've had in a long time“

“I love this place so much that I pop in just about every day either for lunch or dinner and it just doesn't get old and I get the same thing just about Everytime I visit because they offer good food at good prices and also have killer deals. They're very kind friendly and their commercials are true, when you're there, you rule, you're king and it just makes for such a pleasant, enjoyable dining experience when you rule. You can have things the way you like and you don't have to just accept something if you don't choose to. The staff is very accomodating and customer service is the order of the day. Good food, good deals, good place to go, especially when you want to be treated like a king“

“Very great customer service. Upon walking in, I was immediately greeted by the customer service guy. He took my order immediately and within the shortest time possible, handed me my order with a smile and thank you.
Will definitely come again.“

“It was very slow for a noon hour

Parking: Plenty of spaces it sometimes get weird when drive thru is busy people have to let people by to park on the other side,parking and drive thru were not their first priority when the store was built“

“Store 5241 went out of their way to help me when I messed up my mobile order twice. It is rare to find management and team members who go out of there way to help me but they sure did. What a quality establishment. I am a very satisfied customer ❤️🙏“

“Greatest experience I’ve had in a fast food restaurant, staff is so friendly and accommodating to their guests , food tasted fresh and it was hot , the restaurant is clean and big dining area also with play land for kids, great job to this location !!! Will be back soon

Vegetarian options: Impossible whopper

Parking: More than 20 parking spaces

Kid-friendliness: Play land and crowns

Wheelchair accessibility: The wheel char accessibility is right in front of the main entrance“

“Excellent experience all the way around. The drive thru employee was very friendly, and didn't miss a beat with my odd,custom order. The food is excellent, and they did as I asked for my requests.
I get it's not a glamorous job,but thank you for providing me a great experience.
Brian.“

“The restaurant was pretty clean considering the area the restaurant is located in. My granddaughter ate almost her entire double cheeseburger, and she is a picky eater. I was impressed. I had the mozzarella sticks. I had to request the marinara dipping sauce, which appeared to be old. The package of marinara isn't marked with any expiration date, but it looked and tasted kind of old. The mozzarella sticks were sort of on the skinny side but adequate and tasty.To the owner- I suggest getting a better marinara sauce. I don't know if the package was old or the brand is just bland.

Kid-friendliness: They have a kids menu.“

“Food is fine I mean it's Burger King. I actually am one that prefers the machines to take my order. It's fast and simple. And they have them at both the front counter and a little bit in front of the front counter so really unless you push no one at the front counter actually takes your order you use the kiosk machines. The only thing I didn't quite like is if there's a sign for a 30 minute time limit to eat. When I go there I'm usually trying to relax and I've got my daughter or a friend with me and we don't want to feel that we have to rush through our meal. We did say past 30 minutes and no one said anything to us but they were relatively empty people were not really utilizing the dining room“

“Literally the best Burger King I’ve been to in az. The dude at the counter was very polite and funny and the manager was very professional and spoke very kindly to the customers and his employees. Literally a model store imo. Yeah there’s zombies roaming about, but there’s only so much they can do about that.“

“They don’t like to make fresh food when asked. I’m constantly having to go through the drive through twice whenever I come here because they refuse to either put it in the order, or the kitchen workers are lazy. Maybe a combination of both. But when the food does come out as ordered, it’s amazing.“

“We were in today and the most sweetest young lady named Jonnie helped us. She was helpful pleasant and very nice🦾any store would be lucky to have her helping customers. We are older but we were treated like royalty. We hope any one who
Is lucky to have Jonnie take care of you🥰“

“LoVed the night crew here tonight. Young guys, they were friendly and upbeat

Update: the young girl that worked the counter today was also so sweet and pleasant, I have a great experience every time I go to this location also FYI they take the EBT restaurant food program program“

“i usually only hit up BK as a last resort but my experience at this location has changed my whole perception of the restaurant. i can’t speak for everyone, but at this BK when i was helped by Lamar, one of the managers, my entire mood was turned around. he’s personable and definitely gave us the best experience i’ve had in the short few minutes at a drive-thru. also, he has a dope belt buckle. if anyone has to go to BK go to this one and hope he’s your guy!“

“Super easy access to this ?? restaurant on 16th St. and Thomas Rd. Also, it's a block away from the I-17 fwy. Fast service when ordering and no issues (so far) with our meals. Parking ?️ is no issue. There are too many homeless people around the area, but just mind your business, and it'll be fine.“

“Extremely fast, fresh, and flavorful. The three F's super important.

Wheelchair accessibility: I don't need a wheelchair but I am mildly disabled and wide open spaces are very important for me and my getting around. So I feel as though those Burger King had excellent wheelchair accessibility.“

“Was in town to visit a friend and stopped in at Burger King. I hadn't been here in while. It was remodeled - Clean and quick. Ron helped me, he was friendly and had great service. Thanks !!

Vegetarian options: Impossible Burger makes me happy.“

“I entered the drive through at 11:46am and left the drive through at 11:50am. I asked for hot and fresh food. My food came popping hot and fresh without any rude attention from staff. I appreciate the professionalism and customer service. The fist and second window displayed how to put the customers first!! Thanks
04/21/25 11:42am.“

“I sometimes go to Burger King in Chandler and they are great. Very friendly service is great. I moved out of the area and I frequently started going to this Burger King out here which is very pleasant convenient. I don’t really get in a lot of burgers but once in a while I want a good hamburger and fries people are very friendly the areas very nice and I try to breakfast to the French toast. Very nice, good job nice smile, and a friendly welcome ??“

“Typicalyl fast food with great service.Management Team especially Freddy deserves a 10 out of 10. thank you for listening to my concerns always on top of everthing your the best from a loyal customer keep coming back on Whopper Wednesdays even tho i may get the occasion double whopper hehe delicious here. love that place“

“At first, I was a little frustrated that it took so long for them to even take my order but then I realized that someone had called in and the nice lady Blanca was running the front and the drive-through window by herself. Kudos to her she did a great “

“Usually pretty good. Every now and again the food won't be fresh or if I ask for something to not have bacon it ends up with bacon. But other than that pretty good.

Vegetarian options: Try it out.

Dietary restrictions: Sometimes I've gotten bacon on certain items that I've asked to not have bacon.

Kid-friendliness: It doesn't have a play area but is clean enough to have your kids at.

Wheelchair accessibility: Yes“

“Burger King always always have good food and usually has decent employees and service This location isn't no acception. The only thing that is not good about. This location is somewhat dirty in the bathroom and the homeless. People going in there to try and do drugs, but then please always stop that before it gets too far. Which is very appreciated Their food is absolutely the way you want it. When you order it, they have never got my order wrong.

Vegetarian options: They do have a couple of vegetarian options. They are not bad. They do taste extremely thing is I don't like to after taste“

“Me & my lil bro burned ourselves on the slide. You know when u rub your arm against the slide? But food was really good gave me an extra cookie! And great service! Really clean & spotless! Employees are so nice! If u see this review I LOVE THIS BK A LOTT Don’tJUDGE IT OR I WILL KIDNAP U!“

“Food tasted good but they did mess up my order. I ordered a double whopper and a specialty chicken sandwich but received 2 double whoppers with no chick sandwich.... That said I would definitely go back but just check your order before leaving.

Kid-friendliness: Has chicken nuggets and chicken fries.“

“The main complaint for reviewers appears to be the drive thru. I went into the store itself and was very well attended, with the manager being very attentive and generous with the servings. I'm sure they are working hard to turn their reviews around and it shows. The store was very clean.“

“I have been coming to this Burger King since I was a little girl and the same manager has been there. I believe her name is Rosie! She’s such a hard worker and it really shows! Her staff is always on point as well! Great job, great leadership, and food is always fresh and staff is always friendly! This location is the only place I will eat at because I know they make their food fresh!“

“Store no longer has a drink station, can’t get free refills anymore

Went here on a late weekday night, Almost noone was here, the staff was friendly the store was spotless, the food was cooked in a reasonable amount of time and tasted decent for the price.

Good place to stop by.“

“Okay , Five stars but I am not really sure about the atmosphere he he he ;D
Definitely super clean and great customer service. I was watching the inside of the work kitchen station and it was very clean. The employees are nicely dressed with their clean uniforms and truly I am impressed. Definitely will go back for ice and yummy chicken fries ?.“

“Only Fast Food restaurant that I can get reliably good vegetarian burgers from. 5 stars.

Vegetarian options: It isn't amazing vegetarian cuisine, but it's a solid Impossible Burger which you can customize to your heart's content.“

“One thing I noticed was they had sandwiches precooked sitting under a heat lamp and no customers. The 20 minutes I was there not one customer showed up but those sandwiches were still sitting under that heat lamp therefore making it old food.“

“Conveniently located near the 44th Street and Washington train station. I walked there and purchased some food: was able to catch the next train on time.

Parking: Within the front door entrance

Wheelchair accessibility: Within the front door entrance“

“For some reason, my gift card loaded to my account and I was unable to use the physical card. The woman at the window was so sweet and got my order through. I contacted corporate in hopes to send the full gift card amount to them because I wanted to use the gift card. I appreciate her!!“

“It's fast food so...4stars for tasting good but being less than good for my diet plan. Employee brought the food to my car warm. The homeless person camped out in the parking lot where I was waiting for my food was unsettling though he wasn't aggressive.“