McDonald's in Gilbert

“Did a mobile order for drive- thru pickup. Food was fresh and hot, but even better, was the hospitality, especially from a fast food joint. Our window guy and gal were super friendly and genuine. They apologized for the wait, (wasn't even that long), and she asked if we needed anything else, but like she cared. This isn't the first time we've had great service at this location. Several other locations are just as close, but we will always choose this one.“

“When I entered the location there was staff attending to cleaning seats tables and the floor as well as the soda station, the order counter was spotless and while waiting for my food used the restroom and it was spotless with shined chrome, upon receiving my order the manager thanked me for my visit wished me a good day and said she looked forward to seeing me again. Between the comradery and kindness shown not only during this order but my last numerous orders this location on baseline and Gilbert has become one of my favorite fastfood locations to frequent and amongst the area locations I think has one of the best staff behaviors I've witnessed. I am very happy seeing not only my treatment hear actually being cared about but other patrons as well, I even witnessed them carrying a dine in order directly to a customer with mobility issues and it just showed me that for the staff attending here I don't think it's just a job for them I believe that they not only add to the community but have help build one in of themselves. Thank you guys for carrying.“

“It's always clean inside. And to be honest, I don't eat McDonald's because they're not particularly good anymore. But at this one, I was walking by and took a chance. Burger was hot and sauced up! It was actually good. The fries still weren't up to par, but that's a total hit or miss at all McDonald's nowadays. The people working there are really nice, and I enjoy stopping in to get coffee when we're on our walks.

Kid-friendliness: Has a playplace“

“Best McDonald’s in the valley. I go through the drive thru for breakfast frequently.

1. Always consistent
2. Always delicious
3. Drive thru moves quickly
4. Staff is always nice
5. Ice cream machine is never down!!

Great job managers and staff!!!

The McDonald’s a mile south of this one is horrible hahaha. Much more expensive, never consistent, cold food, etc.“

“This store reports that it is open 24 hours but it is only open from 5 AM to 11 PM. I have been here several times waiting until 5 AM for them to open so I have posted the hours from the McDonald's app to show that this location is not open 24 hours.“

“The star of the show is the cashier named Gayla is. She is such a joy and truly makes the experience so pleasant everytime, I always leave with a smile on my face because of her. You can tell she truly cares about the customers and giving everyone the best experience possible. I will always come to this location because of her. It’s an added bonus that they keep the place super clean and it’s always so fast.“

“I mean, it's McDonald's . . . mostly here so my kid can play in a place that's not 120 degrees in direct sun. But they are nice here and they are even fine if you bring outside food!

Kid-friendliness: The play area is loud and could use more cleaning (Covid level cleaning would be nice) but the kids enjoy it.“

“A tall young handsome man by the name of Coulson who did me the nice favor of putting my fries in the bag after I asked politely and considering he’s training he is doing absolutely amazing with customers! I was truly blessed and will continue to come here for the food and this generous guy! He even offered me napkins and usually the workers forget about that. Bless his heart.“

“Edit: Several months later. Back in town. Quick, courteous, hot & fresh. Can't beat that. Highly recommend again!

Great experience! I had a problem with my order. They actually gave me the wrong breakfast sandwich. These things happen. A great store would make it right. Even without a receipt and just the sandwich, the manager immediately had a new one prepared for me in front of my eyes.

Kudos to the manager and the staff at this McDonald's. Great customer service! You made me feel important and that's how it should be. Highly recommend!“

“Not my favorite McDonalds, but closest to our home. Service, especially in the evenings and weekend can really get backed up. Hardly anyone goes inside to order so drive thru is usually packed. Food is hit / miss. Sometimes typical, other times tastes like it's been sitting around. Important to note this location is housed with a gas station.“

“This McDonald has been the best Macdonalds so far great hot food! great costumer service great! I
said the wrong password for free fry’s paid then I told them and refunded the fry’s money. Great service. It’s my to go McDonalds - Forever. P.s. just started eating McDonalds one of a life time segment eating rituals.

Other macdonalds have horrible attitudes and practices like valvista and university you have to buy another drink no refills and bad attitude. Wow Anyways there’s other but not as bad as Valvista and university eww I wouldn’t mind if that McDonalds went extinct I think we can all live without them.“