McDonald's in Phoenix

“First time stopping at this location. Self ordering kiosks were working well, food was fresh, and employees were super friendly when delivering orders to tables. I will definitely add this to my list of places to stop while out and about. Location was also clean including inside the restrooms.“

“Staff are friendly, most fast food places give you your food and never speak to you again. As long as they are not swamped they come out and check on guest to make sure they are satisfied. Quite often this has happened to me at this location.“

“Gots to be one of my favorite McDonald's on the south side of PHX. Coming home to the south on the I-17. Get off and boom McDonald's then straight home it's in a great place right off freeway. No need to go further from home to get some grub. Foods always on point fresh good and employees are nice and courteous. Overall it's a yes from ME HOT DOG HOT DOG HOT DIGGATY DOG“

“Food is good and all but recently the last month or two. From 4 vists. When you order the big mac there's 4 or more TBSPs of the mac sauce in it. And when you bite into it, it all comes out. And it just tastes just like sauce and a smidge of meat.

Please, please, please, please, please quit putting so much sauce on the burger. And this is the only place out of the other McDonald's I've been too with a TON of sauce on. So please cut it 1/4 of the sauce. Or whoever is putting the sauces on them put somewhere else.“

“I’m not sure if it’s new management or ownership but the staff is 10/10 now. Everyone is so nice, smiling and works great together, everyone seems happy to be there, the manager jumps in to help and happily trains new employees. Very clean and freezing cold inside“

“I came here after running errands and the experience was better than expected. The employees were polite, my meal was ready within just a few minutes, and everything tasted fresh. The restaurant had a welcoming atmosphere and the washrooms were kinda clean, there was alittle excrement there on the floor. Seen worse though no worries“

“I order hamburgers and fries without salt and most McDonald's mess this up. Not only was my order right and it was quick, the Hispanic gentleman with the tie tonight just before close here on a Friday had a kind smile and a helpful way about him that I just had to mention! Thank you guys for the great customer service and in making sure my custom order was correct!“

“I give Sylvia 5 🌟 's she has excellent customer service skills 👏 and is very respectful and kind. It's not everyday you meet people with great customer service skills, and in this kind of business we need more of this! Thank You Sylvia for being Amazing at what you do 🥰“

“I dont know the worker there on 6/23/26 at 1:35 am i can say is one of the fastest and best orders ive had in a lon time at any mcdonalds even thogh it seemed theres was one person doing every thing didnt get the guys name but it was awsome service“

“I went to this particular McDonald’s because of the reviews. It DID NOT disappoint. The service was great. Fast and friendly. All my food was fresh and hot, plus they got the modifications on my burger correct. Will definitely travel out of my way to go to this McDonald’s!“

“Leo is an incredible staff member and person. I came last minute for breakfast, and upon leaving the window I realized that my two hashbrowns had not been put in the bag. I went inside to ask for them and Leo made two fresh ones and added an extra for the inconvenience of waiting (which was less than two minutes). Really appreciated how he spoke with me and the quality of customer service, definitely one of the best McDonald’s experiences I’ve ever had.“

“Whenever John is working I get the best service out of any McDonald's I've been to, the nuggets are always crispy, fries always fresh, and the time it takes to receive my food is half of other McDonald's locations. Thanks John!“

“This is genuinely the best McDonalds ive been to in the country and I'm not exaggerating. Service is always great, food is always fresh and orders are always correct. I've been to McDonald's in almost every state, and i am so lucky that this location is my local one. I normally would not leave a review for a fast food place but this location and staff deserve all the positive recognition!“

“This is a really good McDonald’s. It is clean, well kept, and a good temperature. It also has an indoor play area that is well maintained. One of the best parts is the vases with flowers on the tables. It makes the restaurant feel homey and welcoming. I highly recommend this location to families.“

“just went thru and had collin cash me out. we had a great conversation he was so nice! surprised he wasn’t the manager with how caring and respectful he was! promote this guy immediately! will be coming back because of him hahah! cheers!“

“Tara was amazing, she helped us with the kiosk and replaced my complete order when there was a problem. Tara was extremely polite, friendly and apologetic about the order. McDonald's needs more employees like Tara, always willing to help with a smile.“

“Kudos to the manager, called about the wait time tonight and the manager was very professional and honest about being short staffed. She deserves a raise, even though the wait time was long she handled that call every well, without matching my frustration or energy.“

“It’s a very standard, very serviceable McDonalds. Depending on when you visit, you may get a long line but the staff busts their butt to make sure it keeps moving. I haven’t eaten inside so I can’t speak to that, but honestly, what you see is what you get usually.“

“1st time in my life a McDonald's was a good experience. The employees were actually really nice and happy looking. I wish every McDonald's was like this one. If you have good management, good employees stay. Please keep it this way!“

“I mostly come here for the 2 for $5 Egg McMuffins and they always hit. Simple, reliable, and clutch when you’re hungry and don’t wanna think. Definitely use the app because the deals are actually insane sometimes. Not fancy, but it gets the job done every time. Perfect quick stop before starting the day. And it's always insanely quick“

“Hmm depends on which McDonald's you are going to because different McDonald's have way better service than the other ones. You just have to find out which McDonald's are the good ones who take pride in their job and are happy to help you.“

“This is the best Mac's house I have been to in a long time, although I don't eat fast food that much anymore. I would recommend this fast food chain where u are and are considering something quick and good to eat. McDonald's strives it offer hot food and quick service, although prices are up at all fast food places McDonald's is #1 in service and quality“

“There is a employee named Angelo, and every time I go, I see a smile on his face, and he treats my family like his family and always makes sure we're good to go. Sadly, one of his coworker's didn't like his hospitality and became frustrated. Please keep hiring people of Angelo's caliber please!“

“I've been at this location for lunch before in the past.And was not satisfied because the food was cold and a fry's tasted old. Today I got a sausage mcgriddle meal with an orange juice and it was good.It was hot.I can't complain. I was hungry.“

“BRIAN BRIAN BRIAN!!! My family and I were giving up on this LOCATION but this new Young man named Brian has given this place some hope. I Believe he only works the front counter and the Manager has got to know that she struck gold with this one. And I am not the only one that noticed. I am from this neighborhood and in a world that is being dominated by machines and a lack of human awareness he is being called the Christopher Columbus of Customer Service😁💯“

“Drive thru- ordered chicken nuggets and fries (2/6/2026 @ 4:00pm). I got home, hungry and ready to eat. Opened my nugget box and to my surprise! I got extra crispy (burnt/over cooked) nuggets and my fries, bland, not cooked long enough.
Someone back there needs to be retrained on the fryers (both nuggets and fries). I didn’t eat them, but my older son did, lol, he eats everything - with added heavy ketchup. 🤷🏻‍♀️“

“Warning you about the delicious strawberry pie s yo!!! Just be careful you don't drop it all over your shoe like I did, I had to go back and order another one but that was ok they are in- expensive enough. I can eat two with my coffee any time of the day!! Ty Micky D' for never discontinuing the strawberry pie.“

“The staff at this McD’s should have their pay tripled immediately as they act as cooks, servers and providers of free social work and emergency health contacts for a whole spectrum of Phoenix’s population. The state of Arizona should pitch in for services rendered.“

“Recently, I went to this location before 5am while on my way to work but now they decided to open their doors at 5am which is my starting shift. Would've been nice if they had kept the early hours before 5am..I may need to go to Jack in the Box where they are 24 hours..“

“I rode by once and thought it was a normal McDonald's but later I walked up and found out there is no lobby but you can still order outside. It would be nice if walkers had a bench to sit on and eat. Enjoy the outside lobby eating LoL.“

“I went to the McDonald's in Walmart Supercenter and I purchased 2 $1.00 cheeseburger ?, small fries ?, and a large sweet tea and also the service there was absolutely amazing, because it was quick and also my meal was freshly cooked and hot ?. In which, I really appreciate it coming from McDonald's fast food restaurant. I enjoy the meal very much so I look forward to returning to this particular McDonald's restaurant again.“

“Its mcdonalds, but ilunlike most they rarely get my order incorrect. What i dont understand is why is there only one shoved in the farthest recesses of the airport while there are like....20 starbucks'? Put mcdonalds in the lobby at least where its accessable to all guests instead of tucked away and out of reach (theres a always empty burger spot you can easily swap out even)“

“Every time I have gone to this McDonald's the service is always great. Food is always fresh and drive thru is fast. I called today about the happy meal bts toys and the employees and manager were very helpful and said they would accommodate me on What toys they had. I went in and she looked in the boxes for me. I ended up purchasing 3 different toys with the happy meals. 😊 excellent customer service.“

“Driving was so simple to get to this restaurant walking in ,amazingly was nice clean no one hanging out in the front. Outside was nicely kept up aswell this particular McDonald’s is right of the light rail on the southside of Phoenix central and southern location very comfortable driving not to much traffic check them out also kidos take them with they have a play place up to date nice very safe….“

“I don’t give every McDonald’s five stars but I give this one five stars. Usually, you get what you’re expect when going to McDonald’s and that’s why I stayed clear but at this location they always get my order right they’re always very polite and they’re always very well groomed Which makes me want to go back to McDonald’s more even if my body doesn’t need it lol“

“I actually just had to use the restroom here. I am an older lady and I stopped at Jack In The Box to use the restroom on 19th Avenue and Van Buren and they completely turned me away. However, I went to this McDonald's location and I spoke with Angelica the cashier and she graciously and immediately opened the restroom door for me as she could understand that I really needed to use the restroom. It isn't so much that I rate this McDonald's a 5 for the food, because I didn't order anything, it's for the staff and the milk of human kindness I experienced through this individual. Thank you McDonald's for hiring such a wonderful staff member such as Angelica. 💕“

“McDonald's is McDonald's. Staple fast food.

I just moved into a new neighborhood and frequent this location now.

They are so much better than a typical location. The drive thru lane moves super quick. The food comes out hot and fresh. Especially the fries! And the customer service is amazing 👏. Everyone is friendly and professional.

This McDonald's location deserves props for being super well run and having an incredible staff.“

“Good experience at this McDonald’s location. The service was fast and the staff kept the line moving. I ordered the hash browns with the buy 1 get $1 deal and it’s definitely a great breakfast value. The sweet tea here is nice and strong, just how I like it. Perfect quick stop when you’re on the go.“

“We ordered sausage egg mcmuffins, apple pies and drinks. Everything was good, the coffee was hot and the sodas were cold. The cashier was very friendly and helpful. The things that I didn't like were the childlike tables and hard chairs. The wood like paneling on the walls wasn't pretty, even though it matched the floor. They didn't have self serve beverages and you can't use the bathrooms unless they let you in, which they did. The inside of this McDonalds was just plain unappealing.“

“Looks like I'll be review #700 and a definite five stars for this McDonald's here on S. 35th avenue. The inside was very clean even though it was absolutely busy. All of the workers were super busy serving out food extremely fast. The workers all work in conjunction which is exactly how a kitchen should be run and a big shout out to Jennifer the team lead for serving up my food quickly. My burgers were really delicious and even at 11:00 p.m. the coffee was still hot. This location is highly recommended“

“Absolutely hands down the best McDonald's experience i have had in Phoenix. The gentlemen working the front was taking orders, walking orders to cars waiting in the drive- thru and came to our table. He inquired and how our meal was if we needed anything and he even refilled our sodas. He deserves recognition and a raise.“

“One of the best McDonald's I've been to in a long time. Friendly workers, inviting atmosphere, and there's always something going on they always have some sort of event going on at this particular McDonald's. They even have bingo going with a wheel that you spin if you win, and you have a chance to win free food by playing bingo“

“Israel, One of several employees, took time out of his duties and busy workday to assist, not only myself, but other customers inside the establishment. He assisted me more than once though the self ordering system, which is difficult for most people, utilizing the computer touch screen self ordering system himself. He is patient, efficient, and has a positive attitude. Appriciate hard workers such as him. He is consistaint.“

“Both McDonald's here in Maricopa are the best. Excellent employees'fast services and always greet you with smiling 🌝. Place neat and tidy love. Keep up the good job, and thank you so much for your service. May God bless you all.“

“The drive-through the Automatic system ask you questions and they aren’t ready. It should say please wait a moment. Also they ask for your Oder and don’t listen to you having you repeat when they should just say hold on. The bonus they put you on hold for a small order and take the other car that got there while you were waiting & they have a $50 order so you wait even longer 🥴“

“Honestly i only want to leave this review to say the food that was made for me on 6/30 at like 11PM was so good it made me come and leave this review, my nuggets were amazing, my fries were salty, and my tea was just sweet enough, 10/10 on this one experience compared to all the other times ive been here“

“January 23,2026 2ish-3ish pm
Came to dine in and SAM helped me with everything I needed!! THANK YOU! SAM HAS AMAZING CUSTOMER SERVICE!!! SHE GOES OVER AND BEYOND NOT JUST FOR MYSELF BUT FOR EVERYONE WHO CAME ACROSS HER!! THANK YOU!! ❤️‍🔥💕“

“⭐⭐⭐⭐⭐

I had a great experience at McDonald’s today, thanks to Antonia L. She was friendly, professional, and genuinely made me feel welcome from the moment I walked in. It’s rare to come across someone who provides such outstanding customer service with a positive attitude and a smile. Antonia went above and beyond to make sure everything was taken care of, and her kindness really made my day. McDonald’s is fortunate to have a team member like her. Thank you, Antonia, for the excellent service!“

“The girl who helped me was very kind. Thank you very much. Blessings to all the workers who make these snacks possible for the little ones.

Kid-friendliness: Ay kids meal for the children with a toy so my grandchildren love coming and games inside to play thank you

Wheelchair accessibility: People in wheelchairs can also come in to eat here on site or order takeout, thank you“

“My cashier and attendant who also brought me my food PARKING YELLOW BOX #3. LOL
Jason was working his fastest and managing the orders. But actually, someone who asked about my day, carried a conversation and made me laugh at the end of a long day. More people should be like him and carry positivity throughout the day. Thank you.“