McDonald's in Phoenix

“I come in to grab dinner really fast occasionally. And one of the managers (Nydelin) helps me out with a beautiful smile and hello. I usually get the same thing at the kiosk, she always has my drink ready for me. She is absolutely amazing and next time im in. I will be looking at stealing her from there as her customer service is unheard of in today's age of AI. Give her a raise, she is worth every dollar times 10!“

“Staff are friendly, most fast food places give you your food and never speak to you again. As long as they are not swamped they come out and check on guest to make sure they are satisfied. Quite often this has happened to me at this location.“

“Went here for my lunch and I must say I was surprised.. They served my order fast! The food was definitely hot and tasty(especially the chicken). Definitely loved my food so I ordered another fries for myself to eat while driving! One of the most satisfying branch of mcdonalds I must say. From the atmosphere, the vibe, to the attitude of the employees, you guys are a 10/10!“

“Food is good and all but recently the last month or two. From 4 vists. When you order the big mac there's 4 or more TBSPs of the mac sauce in it. And when you bite into it, it all comes out. And it just tastes just like sauce and a smidge of meat.

Please, please, please, please, please quit putting so much sauce on the burger. And this is the only place out of the other McDonald's I've been too with a TON of sauce on. So please cut it 1/4 of the sauce. Or whoever is putting the sauces on them put somewhere else.“

“I’m not sure if it’s new management or ownership but the staff is 10/10 now. Everyone is so nice, smiling and works great together, everyone seems happy to be there, the manager jumps in to help and happily trains new employees. Very clean and freezing cold inside“

“I order hamburgers and fries without salt and most McDonald's mess this up. Not only was my order right and it was quick, the Hispanic gentleman with the tie tonight just before close here on a Friday had a kind smile and a helpful way about him that I just had to mention! Thank you guys for the great customer service and in making sure my custom order was correct!“

“I give Sylvia 5 🌟 's she has excellent customer service skills 👏 and is very respectful and kind. It's not everyday you meet people with great customer service skills, and in this kind of business we need more of this! Thank You Sylvia for being Amazing at what you do 🥰“

“i came here with my family last weekend. The kids immediately wanted their usual meals, while the me and my partner ordered something different because we was eager to order the order dishes. The line was a little long but everyone seemed patient and the employees were working quickly. our food was served warm and the order was complete. We had enough space to sit together and enjoy the meal without problem“

“I dont know the worker there on 6/23/26 at 1:35 am i can say is one of the fastest and best orders ive had in a lon time at any mcdonalds even thogh it seemed theres was one person doing every thing didnt get the guys name but it was awsome service“

“Grabbed a takeout here for dinner and got a Quarter Pounder with Cheese, fries and a Coke. Everything was packed properly and the food was still warm when I got home. The burger was filling and had a good amount of flavor, while the fries were fresh and crisp too. The staff were nice and got my order ready quickly so I must say a solid service!“

“I went to this particular McDonald’s because of the reviews. It DID NOT disappoint. The service was great. Fast and friendly. All my food was fresh and hot, plus they got the modifications on my burger correct. Will definitely travel out of my way to go to this McDonald’s!“

“This is my home McDonald’s location, so I’ve been here many times. They do occasionally forget items, but typically the food is good and so is the service. My most recent stop I had the new bacon Caesar chicken sandwich and it was very good! My girlfriend doesn’t like McDonald’s and loved it.“

“This has gotta be one of my favorite McDonald. They were helpful and kind. The team member who was cleaning the area, deserve a raise. I had multiple children and he was even asking them if they were okay and wanted more and he sure did make them feel good. Kindness isn't hard. Thank you!“

“This is genuinely the best McDonalds ive been to in the country and I'm not exaggerating. Service is always great, food is always fresh and orders are always correct. I've been to McDonald's in almost every state, and i am so lucky that this location is my local one. I normally would not leave a review for a fast food place but this location and staff deserve all the positive recognition!“

“Had lunch here with my daughterr. The restaurant was fairly crowded, but we were still able to get seats together. Our food arrived quickly and everything was correct. One employee helped us find an extra chair without any hesitation. Small thing, but it made the visit much easier. Thanks, Mcdo!“

“This location has finally addressed their issues, and it's created a calm and enjoyable atmosphere in the lobby so that my daughter and I can have our weekly dinner dates inside. We used to have to order and leave because we could not sit in the lobby to eat without seeing groups of insane, obnoxious, unruly, loud and foul mouthed teenagers running amok without any supervision the entire time. Their new rule that all minors be accompanied by an adult plus the security guard on duty has been such a blessing.“

“1st time in my life a McDonald's was a good experience. The employees were actually really nice and happy looking. I wish every McDonald's was like this one. If you have good management, good employees stay. Please keep it this way!“

“I visited with a friend in the evening, and although there were quite a few people, we were able to find a table. The food was served quickly and tasted fresh. The staff were professional and courteous throughout our visit. I particularly appreciated how quickly the tables were cleared after other customers left. Overall, a dependable dining experience.“

“i visited early in the morning and the restaurant was surprisingly peaceful. There were only a handful of customers, so ordering took almost no time. I sat by the window with a coffee and breakfast meal and enjoyed having a quiet moment before work. The tables were clean and the floor looked recently mopped. It was probably one of the calmer McDonald's visits I've had.“

“i mean mcdonalds is a mcdonalds, this place is cleaned well which surprised me, the workers are friendly and nice aswell.
they served me with semi hot burger indicating that its fresh plus the line was quickly cleared despite being many people at the time of me ordering. great place!“

“Hands down! One the cleanest, most professional McDonalds I’ve eaten breakfast at. Probably the best iced coffee I’ve ever had, and not because it’s over 100 outside. The parking lot was clean and maintained, the lobby was clean, and so were the bathrooms. The staff we articulate, welcoming and accommodating.“

“Came in around lunchtime and the restaurant was packed. Even with the crowd, the line moved at a reasonable pace and the employees were doing their best to keep things moving. My order was accurate and served hot. I also appreciated that the tables were being cleaned regularly. A busy but generally pleasant experience.“

“This is the best Mac's house I have been to in a long time, although I don't eat fast food that much anymore. I would recommend this fast food chain where u are and are considering something quick and good to eat. McDonald's strives it offer hot food and quick service, although prices are up at all fast food places McDonald's is #1 in service and quality“

“McDonalds is really my go to fast food. I ordered a chicken meal and some fries, and both were served hot. The tables were mostly clean, although I had to wipe a small spot on the table myself. Overall, it was a decent late-night stop when I just wanted something familiar and quick.“

“As someone who loves eating at a fast food restaurants for fast service, I must say this store specifically has exceeded my expectations. Their staffs ability keep the place clean is definitely something I admired. Not to mention, the food taste great too even for its price. Definitely one of the store that I would visit again. Great Job!“

“The food tasted fresh and the staff was friendly when handing over my order at the window. The Quarter Pounder was cooked perfectly and hot. The only minor issue was that the parking lot can be tough to exit during rush hour traffic, but the food and speed were completely fine.“

“My friends and I came in mcdonalds after watching a movie because we wanted a cheap meal before going home. It was crowded, but we managed to find a table after waiting for a few minutes. The employees were clearly busy, although they remained polite when we asked about one missing item. They corrected the order without making a big deal out of it. We ended up staying longer than planned just talking and laughing.“

“I have a good experience mornings and afternoons. Quick, friendly service when i go. I visited this store on 6/24 and I had such a horrible experience. I reached out to corporate due to the long wait time and the customer service & the poor quality of the food. I did not expect to get a response from anyone but the general manager reached out to me himself! Apologized for the customer service and explained he just started 2 weeks ago as the general manager. He was very nice! Offered me my money back AND my whole order remade. We dined in so my children could play at their play place, our food got to us quickly, nice and fresh. I am hoping when he is not in store that the customer service continues to be great!“

“I went to the McDonald's in Walmart Supercenter and I purchased 2 $1.00 cheeseburger ?, small fries ?, and a large sweet tea and also the service there was absolutely amazing, because it was quick and also my meal was freshly cooked and hot ?. In which, I really appreciate it coming from McDonald's fast food restaurant. I enjoy the meal very much so I look forward to returning to this particular McDonald's restaurant again.“

“I rode by once and thought it was a normal McDonald's but later I walked up and found out there is no lobby but you can still order outside. It would be nice if walkers had a bench to sit on and eat. Enjoy the outside lobby eating LoL.“

“Recently, I went to this location before 5am while on my way to work but now they decided to open their doors at 5am which is my starting shift. Would've been nice if they had kept the early hours before 5am..I may need to go to Jack in the Box where they are 24 hours..“

“Every time I go to this location, the employees never fail to put a smile on my face. In the afternoons they have more young folk working, and I see a lot of drive in them, especially when it gets busy and they still manage to deliver phenomenal service while maintaining the cleanliness of the store. When it comes to speed, they are on top of it!(sometimes even having my food ready for me just seconds after paying, incredible) In the off chances they make a mistake, they are very quick to fix it and make it right, truly love the staff and atmosphere of this location!“

“Every time I have gone to this McDonald's the service is always great. Food is always fresh and drive thru is fast. I called today about the happy meal bts toys and the employees and manager were very helpful and said they would accommodate me on What toys they had. I went in and she looked in the boxes for me. I ended up purchasing 3 different toys with the happy meals. 😊 excellent customer service.“

“I don’t give every McDonald’s five stars but I give this one five stars. Usually, you get what you’re expect when going to McDonald’s and that’s why I stayed clear but at this location they always get my order right they’re always very polite and they’re always very well groomed Which makes me want to go back to McDonald’s more even if my body doesn’t need it lol“

“This is my go to McDonald's and honestly its hit and miss. Sometimes good sometimes bad. BUT... tonight I had the pleasure of meeting and dealing with Shanon while he was running the drive thru speaker. By far one of the best drive thru experiences I have ever had. 5 stars for service... and maybe its just because I had such a great experience with Shanon but the food was also worthy of 5 stars tonight.“

“Considering it's inside the airport, I expected a long wait, but the staff handled the rush very well. The order was accurate, the food was hot, and the employees remained patient with everyone in line. Seating nearby was easy to find and it made for a relaxing meal before my flight. Definitely one of the better airport fast food experiences I've had.“

“McDonald's is McDonald's. Staple fast food.

I just moved into a new neighborhood and frequent this location now.

They are so much better than a typical location. The drive thru lane moves super quick. The food comes out hot and fresh. Especially the fries! And the customer service is amazing 👏. Everyone is friendly and professional.

This McDonald's location deserves props for being super well run and having an incredible staff.“

“Good experience at this McDonald’s location. The service was fast and the staff kept the line moving. I ordered the hash browns with the buy 1 get $1 deal and it’s definitely a great breakfast value. The sweet tea here is nice and strong, just how I like it. Perfect quick stop when you’re on the go.“

“We ordered sausage egg mcmuffins, apple pies and drinks. Everything was good, the coffee was hot and the sodas were cold. The cashier was very friendly and helpful. The things that I didn't like were the childlike tables and hard chairs. The wood like paneling on the walls wasn't pretty, even though it matched the floor. They didn't have self serve beverages and you can't use the bathrooms unless they let you in, which they did. The inside of this McDonalds was just plain unappealing.“

“Looks like I'll be review #700 and a definite five stars for this McDonald's here on S. 35th avenue. The inside was very clean even though it was absolutely busy. All of the workers were super busy serving out food extremely fast. The workers all work in conjunction which is exactly how a kitchen should be run and a big shout out to Jennifer the team lead for serving up my food quickly. My burgers were really delicious and even at 11:00 p.m. the coffee was still hot. This location is highly recommended“

“Israel, One of several employees, took time out of his duties and busy workday to assist, not only myself, but other customers inside the establishment. He assisted me more than once though the self ordering system, which is difficult for most people, utilizing the computer touch screen self ordering system himself. He is patient, efficient, and has a positive attitude. Appriciate hard workers such as him. He is consistaint.“

“Absolutely hands down the best McDonald's experience i have had in Phoenix. The gentlemen working the front was taking orders, walking orders to cars waiting in the drive- thru and came to our table. He inquired and how our meal was if we needed anything and he even refilled our sodas. He deserves recognition and a raise.“

“just grab a McCafe in Mcdo through drive thru, and i ordered a large size of iced coffee original. the line was moving pretty quickly even though there were several cars ahead of me. My order was correct and the coffee was served fresh. The employee at the window was friendly and handled everything over carefully.“

“Both McDonald's here in Maricopa are the best. Excellent employees'fast services and always greet you with smiling 🌝. Place neat and tidy love. Keep up the good job, and thank you so much for your service. May God bless you all.“

“The drive-through the Automatic system ask you questions and they aren’t ready. It should say please wait a moment. Also they ask for your Oder and don’t listen to you having you repeat when they should just say hold on. The bonus they put you on hold for a small order and take the other car that got there while you were waiting & they have a $50 order so you wait even longer 🥴“

“Honestly i only want to leave this review to say the food that was made for me on 6/30 at like 11PM was so good it made me come and leave this review, my nuggets were amazing, my fries were salty, and my tea was just sweet enough, 10/10 on this one experience compared to all the other times ive been here“

“I stopped by McDonald’s earlier and got a Big Mac with fries! The burger was hot, fresh, and the sauce was really good with all the toppingss. The fries were fresh too and my order came out pretty quickly. The staff were nice and everything was clean, loved it!“

“Definitely my favorite branch to deliver my favorite fries! somehow in this branch, I always get my hot and crispy fries that I absolutely love. The staff are also nice whenever I order fries for a delivery. For sure, I will stop by soon once I stroll around the area“

“My cashier and attendant who also brought me my food PARKING YELLOW BOX #3. LOL
Jason was working his fastest and managing the orders. But actually, someone who asked about my day, carried a conversation and made me laugh at the end of a long day. More people should be like him and carry positivity throughout the day. Thank you.“

“The girl who helped me was very kind. Thank you very much. Blessings to all the workers who make these snacks possible for the little ones.

Kid-friendliness: Ay kids meal for the children with a toy so my grandchildren love coming and games inside to play thank you

Wheelchair accessibility: People in wheelchairs can also come in to eat here on site or order takeout, thank you“