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“This one is way better than the one on 24th street and Washington. That one always has everyone pull around (even tho it's an online drive thru order) and then have u sitting out there for 20 mins waiting on ur food and when u get it it's not right and cold. This location is way better. Food is hot and correct, drinks don't taste funny, and the staff is always accommodating and polite... also there's not a ton of homeless hanging around the drive thru begging for money.
My advice STAY AWAY FROM THE ONE ON 24TH STREET BETWEEN VAN BUREN AND WASHINGTON!
Worst service and food you will ever get! And the homeless will bother u while ur in line. When u tell the staff they do nothing.“
“McDonald's is mcdonalds.... consistent 2 start service with cheap food and a load chaotic atmosphere but what do you expect it's an indoor child play place with value menu food. You get what you pay for for sure. I keep going back for the hot n spicy and 30 piece nugget with extra honey mustard when I'm feeling like a menace against my own guts.“
“Stopped by today for a quick meal, and honestly, I was impressed! Carlos was working the drive-thru, and he was super friendly, even though it was pretty busy. I ordered a double quarter pounder with no pickles, and everything came out exactly as I asked, hot and fresh.
Usually, I’m a bit cautious about fast food orders, but they really nailed it this time. The whole place seemed well-run, and it was nice to see the team handling the rush with a positive vibe. Definitely left satisfied and will keep this spot in mind for a quick bite!“
“We live a couple hours from Phoenix and we were dropping off my wife at the airport and my son was starving so we drove OUT of Phoenix (for obvious reasons) and found this one. Offered at the self order kiosk for inside, and got food came crazy fast, was hot and seemed fine. The young man who brought it to us was nice and pleasant demeanor. Otherwise no issues“
“This Mcdonalds is one of the best they always have the food right there's zero confusion while ordering ...everyone here is doing a great job!!!!! Seriously it means alot when alot of the world doesn't give a shit..they go above and beyond in every way..Thank you all here!!“
“So today I stopped at this McDonald’s expecting the same old experience I get at every McDonald’s boy was. I surprised I ordered the new steak bagel and when I opened it, it was made perfectly. It looked like a picture. It literally look like a picture. Fantastic job. I was so pleased. I am so glad I stopped here this morning for my breakfast. I was in a hurry. They were fast. They were friendly. They were courteous, and my food looked and tasted delicious. It wasn’t over sauce. It wasn’t put together sloppy it was great Thank you so much.“
“I want to thank the creator for sending me to this McDonald's, Brisa treated me very well, just as a person should be treated, and as a customer service I recommend Brisa for her nice attitude and good communication with the customer. Keep it up breeze and thank you for serving well.“
“I often bring my children here to have lunch and play. They look forward to coming here every time. Sometimes the toys for happy meals cannot be replaced, which makes the children a little sad. The toilets are clean and bright, and the service staff will clean the tables regularly. Children who come here to play are also all friendly
Parking: There are many parking spaces around
Kid-friendliness: There is a children's play area and children's dining chairs, and a changing table is available in the women's restroom.“
“We all have our stories about going to McDonald's and not getting our orders correct. I've been to this place dozens of times and they have always gotten my order correct. Everybody there is very friendly and I highly recommend for anyone to go to this place“
“Hands down the best McDonald's! Each employee greets you with joy and kindness. You don't feel like a burden here. Also, whoever the manager is here, applauding you for teaching these young adults lessons they will use throughout their life.
Food is great!“
“Never in my life did I think I would ever leave a review for a McDonald's, but I have to say out of the thousands of McDonald's I've been to over my lifetime, the staff at this location have to be some of the kindest and most professional that I've experienced. Every single time I leave there I just think to myself how nice these people are, which honestly is a breath of fresh air. Whatever it is you all are doing, keep doing that!“
“This is the best McDonald's I have been in throughout all of the Metropolitan Phoenix area. All of the workers we're friendly and helpful far beyond the average. The food was fresh and delivered directly to our table.
Kid-friendliness: Awesome Playland that is very well maintained“
“Parking: Store people were friendly. Two disabled parking spots on the west side of the store. The gas pumps are also on the west side, which makes it difficult to park. The McDonald's is clean and welcoming. The manager and servers are there to please. Be aware there is a kiosk for ordering, but a human will help, too.
Kid-friendliness: No children play area.
Wheelchair accessibility: Through the market from the eastern side. Only one van accessible parking spot.“
“Janielle is the most amazing worker and her hustle is OUTSTANDING! Quick to get times down in your drive thru and moves quickly. She is knowledgeable in every station and seems like such a team player. I am always greeted with her beautiful smile. #1 Mcdonalds in Arizona in my books!!!“
“I’ve only ever been through the drive thru, but every time the employees are very kind and polite. I’ve gone to other McDonald’s where they don’t fill my drink all the way or don’t give me extra ice like I ask for with my soda, and this one always follows through. Fries and food have always been hot and seasoned! No complaints here! :) I usually don’t complain but I’ve truly had a good experience here.“
“It's a busy location downtown. Lots of traffic... everyone.. Staff was calm and professional with a bit of comic mischief in the air. "Swear I heard a joke" ? ? my phone be waiting for me but I have small orders. You hear customers be frustrated. I been that person. You see people keep working like it's just another day. I'm a firm believer that your attitude determines your food quality. Be respectful and people will treat you respectful. Check your food before you leave. If it's nice. Give a head nod to them and be respectful to there respect in there profession. It's customers who cause bad cooking to grow exponentially. They good with me.. still always check ya fries..“
“In the early 2000's McDonald's launched an ad campaign and that included the tune "Da da da da da" and the phrase "I'm Lovin' It".
Justin Timberlake's hit song was originally written as a jingle for McDonald's. It was written by Justin Timberlake, Pharrell Williams, Tom Batoy, Franco Tortora, and Andreas Forberger. The Neptunes produced the song.
They have since stopped using "I am loving it" but we still hear the da da da da da all the time.“
“Actually impressed with this Mcds. Although someone left a dirty adult diaper in the stall in the restroom I can't knock them for that. The rest of the place was clean. And I watched more than three different employees help customers figure out the kiosk ordering. That alone proves that this location trains their employees to focus on the customers needs, regardless if you're cleaning floors, delivering a meal, or off the clock! Seriously one worker clocked out then was helping a Spanish speaker figure out how to complete her order. Never seen this at any Mcds in the entire city. Kudos to y'all for taking the time to go above and beyond what your job requires and doing so with a smile and compassion. 5 stars all the way around a great place to stop and eat!“
“I have been here several times. The employees up front are very helpful and patient with helping people place orders and using the app.
I so enjoy what I get, double cheese burger. Fries and a drink. I like it and it just enough.
I DEFINITELY RECOMMEND THIS PLACE!!!!!!
The only drawback is the indoor play area for kids. Some kids just scream and yell while mom/dad ignore them and you do not want to hear that when you are taking your lunch break.“
“I ordered through the app and my burger bun was pretty stale, the wonderful female evening manager immediately remade my meal and added an extra cheeseburger. The service here is top notch, and the crew is fast and accurate. This is the first mistake I’ve had here in over 3 years of eating at this location.“
“I’m sitting in my car, but I just wanted to take a moment to say how impressed I am with how clean this McDonald’s is! 👏 I work in this area a lot, and I usually stop by to grab some coffee ☕ and use the restroom before heading out. Considering the socioeconomic challenges in this neighborhood, I think it’s worth pointing out how much your team’s effort stands out. 🌟 Your employees are doing an amazing job here—thank you! 🙌“
“Recently I stopped for takeout only to be berated by McDonald’s staff… after waiting thru a long morning rush hour line to order I finally reached the window where I further sat waiting and after a time an order came thru the window and it was the wrong order… staff began arguing telling me that was what I ordered. I told them that I requested a double #9 order for me and passenger but they ignored me and said that I had to go thru the line all over and pay for second meal, so I drove away! Once home I realized I had entirely the wrong meal and after checking bank charge for meal I was charged approximately $19.00. I was ripped off for which I’ll never return!“
“This is the best Mac's house I have been to in a long time, although I don't eat fast food that much anymore. I would recommend this fast food chain where u are and are considering something quick and good to eat. McDonald's strives it offer hot food and quick service, although prices are up at all fast food places McDonald's is #1 in service and quality“
“I don't know much, but I know the manager PJ is awesome. I had an issue with my order so I called in and he was more than respectful. He was funny, he was prompt, he invited me back to the store and cooked my order fresh. He just has a willing and caring demeanor... Which I'm not used to finding at McDonald's. He turned a bad experience good.“
“Two days in a row, my orders were messed up, but I would have to say that the second day the employee working at the front; he was a younger guy with dark hair; went above and beyond to make it right for me. He even made a friend with a McFlurry which absolutely made my day, and I appreciate the effort. That small gesture made a difference in how I view this location and how they deal with incorrect orders and mess ups on their end. He made it right and then some! We need more employees like him in the service industry!!“
“this is the tiniest McDonald’s I’ve ever seen! But they were very nice. Going through the drive-through I was ordering a type of breakfast. And the kid on the speaker said oh if we do it this way you’ll get it cheaper! Needless to say, I was very impressed and happy that this was offered to me! Definitely will go back to this location!“
“I went to the McDonald's in Walmart Supercenter and I purchased 2 $1.00 cheeseburger ?, small fries ?, and a large sweet tea and also the service there was absolutely amazing, because it was quick and also my meal was freshly cooked and hot ?. In which, I really appreciate it coming from McDonald's fast food restaurant. I enjoy the meal very much so I look forward to returning to this particular McDonald's restaurant again.“
“It is Wednesday December 4th @ 9.30 a.m
I had to write this because it's rare to see this type of performance at a fast food location.. First time eating and dinning in at this location, hands down the best service I've received at a McDonald's. The cashiers were very friendly and accommodating. Thank you guys for your hard work. As soon as they see you come to the counter, they approach you to make sure you're ok. Not many McDonald's locations do this and it really matters. Everyone was doing great. Very happy customers here..“
“I was shocked because they were so busy but they still got my order right, I don't mean to be a pain but I do order no salt on my burger., food was fresh, place was clean and being cleaned constantly. No crappy fries in the kids meal like most places do. Manager was attentive and staff was on it! Thank you for being a place I can bring my daughter to play!“
“Charged the max allowed on my SNAP benefits card but only ordered $10 in food for me and my man, did not get any fries that I ordered and paid for, and the whole order was crammed into one bag with no receipt. The cashier did not seem to understand how to count change and my man didn't have a quarter so we had to use a last extra dollar after it was rung up so the receipt was wrong and my man dropped the change when the cashier tried to reach into his car though the window. Crazy! No way...
Parking: Parking tickets are not consistent with hourly pricing or price per car.
Kid-friendliness: Not kid friendly at all! In fact the manager refused to put ice in my water cup and said I had to purchase something to be able to use their bathroom.
Wheelchair accessibility: Wheelchair signs but they are always taken up by employee drivers parking with no handicap sign or placard bringing a group of youngsters who are basically then unattended and ignored.“
“THIS PLACE HAS NO CUSTOMER SERVICE!!! BUT WHAT DO YOU EXPECT FROM A BUNCH OF KIDS!!! NO LEADERSHIP OR ACCOUNTABILITY!!! AND YOU WANT TO BE PAID MORE??? C'MON MAN! LOL I HAD TO WAIT FOR 20MIN AFTER ORDERING IN THE DRIVE THRU AND THEY STILL CAME OUT WITH THE WRONG ORDER, AND WHEN I GO IN TO SEE WHATS GOING ON, T H E Y R E U P S E T ! ! LMAO 🤣 GOOD LUCK
DONT GO TO THIS ESTABLISHMENT“
“Look I’ve never had issues with the homeless here. I love pretty close by. I’ve never had issues with my order, and everyone I’ve dealt with has been cool. The ice cream cones are above average size and that’s what I usually go for, as it’s a treat for my daughter after the park.“
“Everyone was so friendly when I came in on April 25, 2025, at 9:16pm. It’s not every day you come across a whole team that’s just very nice and sweet. The food was well McDonald’s but it was good McDonald’s not the dry McDonald’s, but honestly, it was everyone’s personalities that stood out—especially the lady at the front with the kind of curly, blond-ish hair. She really made my night. It’s so refreshing to see genuine people out in the world, and it’s even better when they’re the ones you get to interact with.“
“I gave this McDonald's a five star rating because of the fact that they did not bother me even though I have a number of bags with me. They seem to cater pretty well to the homeless. If I'm not mistaken the bathroom was out of toilet paper. Other than that it was a fairly pleasant experience.“
“I had such an amazing experience, I made a mistake on my order by forgetting my food in the drive through, I drove a way without getting it, and when I realized it I came back and the manager Cynthia, was so understand and accommodating that she was able to replace my order y no charge. So sweet. And amazing customer service“
“This McDonald's is good but they don't have the play land here. It seems like it's bigger than most McDonald's as far as seating. I ordered a Big Mac meal. It seemed like it was pretty fresh especially the lettuce was nice and crispy like it had just been cut and the French fries ? were fresh right out of the fryer. As far as the cleaning of the place it was immaculate. The customer service is great.
Parking: There is plenty of free parking.
Kid-friendliness: All McDonald's restaurants are kids friendly.
Wheelchair accessibility: There is wheelchair accessibility.“
“The wait time was pretty long but worth it at the end especially because of the one employee (can’t remember his name but he was hispanic and kinda short) was very sweet especially when he forgot the shake but made up for it giving me and a bigger size thank you:) (11/30/24 @10:45ish)“
“This is the place to go in the evening. The food and tea is perfect, even late at night and that is hard to find anymore. The staff is not super friendly, but they aren't rude either. Im okay with that, because the night staff does a great job. (I've never been there in the morning). The tea is very fresh and we pass 2 closer locations for this one.“
“We went to 2 different Burger King before we came here lol & one thing I can mention is we ordered the same thing different food of course & we ended up saving 12$ here we went through the drive thru & they had a friendly service & food was great I'm not cheap but I was quite excited I saved 10$ haha I have no idea why“
“Wow! This McDonald's was very clean. However, while I was there, there were a few homeless people coming in and out. The restrooms are for paying customers only, which I appreciated. The employees do a great job of keeping everything clean and I did not feel uncomfortable at any time. My only complaint is that the employees were very aloof and not helpful.“
Fast Food • $
“This McDonald's was great.
They were very busy and I am sure theyaways are. They were very fast.
10 people in front of me in line and it only took 5 minutes. The food was also fast. Less than 5 minutes.
The food was very fresh and hot.
Great McDonalds“
“The young lady that’s usually at the last window with the cross necklace I think her name was Elana she has the best attitude and sweet spirit I experienced in a long time in the fast food industry. She always create pup cups for my spoiled dog lol McDonald’s is a very rare occasion for us so it’s nice to be met with good interaction and service, and for the most part food is mainly hot and fresh.“
“Food was hot and presentation was great. There was a guy at the drive through at 9:03pm, I was very tired and had a long day. He had great customer service skills for sure. We the customers appreciate the little things like that. The little things make all the difference…… thanks….“
“I loved this place the food is great and the service is top notch the place is pretty clean I always come here cause the food is just too good and they give you lots of deals and free food if you have the mcdonalds app and they work there hardest everyday there food is fresh and always have great toys in the happy meals“
“I will say best McDonald's I ever visited in 20 years. I know all McDonald's serve the same food, but the people who work there make it best or the worst. I observed that all the staff here are humble and polite. Especially Ms. Diane is so special. She was amazing. Thank you.“
“The hours on the door says they're open until 11:00 p.m. for the dining room but when I walked up on a Saturday night it was not even 9:00 yet more like 8:50 and the doors were locked so I had to go to the drive-thru.
I went through the drive-thru place my order and they got my burger wrong when I told them I didn't want pickles or cheese I got pickles and cheese when I asked the guy at the drive-thru about it he said he didn't hear me say that I didn't want pickles of cheese.“
“I visited here on 03/20/25 at 8:40am and the quality of staff and food was amazing. I’ve eaten at multiple fast food locations around this area and nothing has compared to their performance today. One of the best McDonald’s in town to visit hands-down“
“I know leaving a review for McDonald’s makes me like fatty of the year lol but I really have to say that this staff, especially the morning crew, has the sweetest group of girls working that I have ever encountered. It makes my morning driving through getting my coffee.“
“The Hispanic young lady worker that works the early shift on Saturday morning (Anna) Has the best customer service skills ever! She is very multitask and has a positive attitude all the way around. Although the lines are long and make sure that people get their orders and get them accurate. Somehow someway, she’s able to take orders at the register and help people work the kiosk system and navigate through the long lines quickly and effectively! This lady deserves a raise! She’s making that McDonald’s look very well!“
“Stop stop stop. Expect a quick drive thru time, beating other local fast food competition including the Wendy's next to McDowell Rd and 51st Ave
You will experience a Clean family friendly environment with outstanding professionalism in addition to smiles.
Inasmuch, visiting this location at least twice weekly I guarantee you will enjoy an above satisfactory experience. Cleaniniess, customer service and a quality taste with your food made just how you anticipated!
As a local Sub contractor and new to the state I enjoy this local restaurant. Don't waste your time going to other local restaurants if you want quick meal because it's right here!“