McDonald's in Surprise

“All employees at this McDonald's are great people, never had issues on service or the food, and if I did they address it immediately, shout out to Brian & Julie for being great employees, keep up the good attitude even under pressure ?“

“I'd say they need very extensive training just this morning I ordered thru the drive thru and three cars in front of me including me and one car behind me were asked to pull ahead our orders we not ready this happens very often here at this location no wonder you can't retain managers I'd say within the last 10 years you have turned at least 5 managers if not more . Just think how more efficient things would run opps here's another car pulling up waiting for there food it's a joke I guess you don't care wow I wonder if the lemon group knows oh wait another car pulling up waiting for there food . I'm done maybe I'll just have to go to bk“

“I come here almost every morning to get 4x Hot & Spicey McGriddles with Breakfast Sauce with a round egg. I love the service and the speed of the restaurant. The staff is friendly and attentive. The cook time is a little long, but I understand due to my order type and the modifications. It is sometimes hard to get someone to comet to the register due to the front counter person taking care of drive-thru orders that need to be taken out to cars as well as the Uber Eats, Door Dash orders. The Kiosk is a limited in the modifications you can make to items so I am forced to go to the counter and wait on a cashier to get the order correct.

I will give them 100% credit, they get the order correct every time and have not let me down yet.

Still a 5 star rating although they are not perfect. I go out of my way to come this McDonald's because the other locations on Greenway & Reems, as well as Wadell & Litchfield do not offer these menu items and the service is not quite as good as Bell & 303.“

“11:30pm. I work all around phx and have had many different locations of mcdonalds... this by far was my best order. Fries hot. Cheese melted. My hot n spicy was temp hot it burnt my mouth. People complaining about how their special order of extra crispy nuggets ( special order nuggets at McDonald's come on now ) probably held up the line and made other bad reviews. Its mcdonalds. Its fried. Its gonna be somewhat soggy. Sheeeeesh“

“Take away its in Walmart could be a plus or not. Great for grabbing something on the go. Staff is friendly and service is quick. If you sitting down to eat can be a little noisy do to being in Walmart. Food is good and consistent with McDonald’s standards.“

“Oh my God, what a beautiful and kind girl I saw in America serving customers! She was the epitome of humility. She gave me positive energy for my day, and I hope the manager at McDonald's will make her the supervisor in charge of employee and customer affairs and give her a financial bonus as encouragement for her pure, angelic manner, as beautiful as her smile. I will return here despite the distance, just to see the warm welcome and smile of this lovely and kind employee. I hope all employees across America will follow the example of this humble and beautiful girl. She's name Eliana“

“I, go thru the drive-thru mostly. Been respectful always. Pretty decent fast food. Fairly quick for it being McD's drive-thru. Ya know?. Any mess ups ive had with my order, no problem getting it fixed and understanding 100%. No hassles or arguments. 👍🏾💪🏾Good location..“

“Personally don't like not filling my own sodas. I know this is the future but will reduce my visits to McDonald's by a lot. Chicken big Mac was good but was thrown together so not even stacked nicely. Half the cheese melted into the carton. Unlikely to visit this McD again. Will try one a bit further and see how they do...“

“The wait is horrible. I never get napkins. However the people have always been nice. And I've never had a problem with my meal. They have potential to be the best McDonald's in our town. Maybe they need better management. Who knows. But I give them 5 star for always being nice.“