El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Double Chicken Avocado Salad
Double Chicken Tostada Salad
Grande Avocado Chicken Bowl
Chicken Avocado Burrito
Double Chicken Bowl
Chicken Wings
Guacamole
Taco Salad
Coleslaw
Chips
El Pollo Loco Reviews
268 ratings
Share your opinion about El Pollo Loco
el mejor pollo 🐔 que e comido en mi vida vdd Dios se lo recomiendo ampliamente
vengo desde Florida o de odessa tx con el sueño de comer aquí. gracias a Dios 🙏
vengo desde Florida o de odessa tx con el sueño de comer aquí. gracias a Dios 🙏
Evelyn gave us amazing customer service! She was so friendly, patient, and had such a positive attitude from the moment we walked in. She made sure our order was correct, answered all our questions with a smile, and made us feel welcome. Employees like Evelyn are the reason we love coming back to El Pollo Loco. Thank you for making our visit such a great experience! and also maria was super fast with making our food and was also super friendlyy!!!
I've become a fan of the double Baja tostada. Very fresh, lite summer lunch. Tasty.
Hours
| Monday | 9:30AM - 11PM |
| Tuesday | 9:30AM - 11PM |
| Wednesday | 9:30AM - 11PM |
| Thursday | 9:30AM - 11PM |
| Friday | 9:30AM - 11PM |
| Saturday | 9:30AM - 11PM |
| Sunday | 9:30AM - 11PM |
El Pollo Loco is a popular restaurant known for its extraordinary meals, such as the Tinga Chicken Burrito. While some customers have experienced dry chicken, others have praised the professional and courteous service. The restaurant has multiple locations, including one on McDowell Road in Phoenix.
The service is generally good, and the food is well-received. However, some customers have reported a strong mildew smell, possibly from the plumbing, which can be unpleasant. Despite this, customers who have opted for low-carb substitutions, such as double beans instead of rice, have had a positive overall experience, with fresh and crispy chicken.
The food quality is a highlight, with customers particularly enjoying the new stuffed quesadillas, although they may be considered a bit expensive. The service is also noted as better than at some fast-food establishments, as the staff are attentive and responsive. However, some customers have found the ambiance to be a drawback, with the music being too loud and the unpleasant odor from the drains.