El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
5009 W McDowell Rd, Phoenix
(602) 353-1484
Customers' Favorites
El Pollo Loco Reviews
I order in the drive through. The young lady working there was in such a rush that gave the worst service, I would try to ask for something and she did not allowed me to finish and closed the window on my face, 3 times. After getting my order I went inside to get some salsas and the other cashier was the same way. I was always polite never rude at all with them. The food was good. They weren’t that busy it’s was Valentine’s Day at 11:00 am.
No white meat chicken. Chicken is in your name so how do you not have white meat chicken?!?!. Opted for the new carnitas quesadilla. Meat is clumped in one spot, avocado in another, etc.This is not good at all. I would not recommend. Maybe its just this location. Did not get the side of beans I ordered. Did not get the pico de gallo I asked for. Instead got chips and a ton of green sauce. Very disappointing. Your service and food have gone downhill.
Ratings
Menu
Hours
| Monday | 9:30AM - 11PM |
| Tuesday | 9:30AM - 11PM |
| Wednesday | 9:30AM - 11PM |
| Thursday | 9:30AM - 11PM |
| Friday | 9:30AM - 11PM |
| Saturday | 9:30AM - 11PM |
| Sunday | 9:30AM - 11PM |
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Went to pull your local this morning in Phoenix on McDowell store 3755 at the most greatest experience this morning Very professional very courtesy I want to give a thanks to Maggy & Jacob ? they were totally awesome this morning I definitely will be back when I'm on that side of town Thank you