McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours today·

About McDonald's

McDonald's offers a welcoming experience with friendly service and a focus on customer satisfaction. Orders are presented nicely, and the manager checks in to ensure guests are happy. The unique PlayPlace is a kid-friendly highlight, where children can have a blast. The staff generally handle orders well, honoring special instructions and including extras like ketchup. Despite some challenges during busy times, employees like Shawn manage to keep a positive attitude and handle difficult situations with professionalism and a smile. Customers appreciate the quick service and the helpfulness of the team, making it a favorite spot for a quick meal. However, some customers have experienced issues with order accuracy, such as receiving the wrong coffee with the wrong amount of cream and sugar, indicating some language barriers or staffing concerns. Overall, McDonald's strives to provide a friendly environment where guests can enjoy their meal, and the management actively encourages employees to deliver great service.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

2.7
246 ratings
5
27%
4
9%
3
10%
2
11%
1
43%
Food
2.9
Atmosphere
3.0
Service
2.9

Share your opinion about McDonald's

WOW AND I TRULY MEAN WOW! I'VE NEVER BEEN TREATED SO AMAZING, AND THIS IS ALL THANKS TO JOSH, WHO I BELIEVE, IS A MANAGER BASED OFF OF OBSERVATION. TALK ABOUT A TRUE ASSET TO IS THAT MCDONALD'S BRAND AND COMPANY & THIS SPECIFIC LOCATION/STORE. JOSH WAS NOT JUST CREDIBLE TO ME, BUT HE CREDIBLE TO HIS EMPLOYEES. AND I CAN TELL THAT THEY REALLY RESPECT HIM. AND ENJOY HIM. THANK YOU FOR REMINDING ME THAT PEOPLE CAN BE REALLY AMAZING! I WILL NEVER FORGET HOW KIND YOU WERE TO ME TONIGHT....read full review
I believe a team is only as good as its head coach. Tashanae has her finger on the pulse of her McDonald's clientele. I always have excellent service, and her team is very thoughtful and helpful. And that's probably not an easy group of patrons to please, given that you're in Scottsdale. I live in Glendale and wait till I am near work just to go to her location because I know I'll have the best service. Do not let her go. She is a gem with a huge heart. Tyler
Clean calm visit.

Read All Reviews(246)

Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 11PM
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