Customers` Favorites
Customers` Favorites
“Excellent Frappe's without the high sweetness of other places, making it a special kind of coffee and by far better! Owner operators, are very nice and explain the menu if unsure. The churros were perfect with the coffee. We'll be back!“
Customers` Favorites
“Best ice cream shop around! I'll take this any day over places like Dairy Queen or Cold Stone! Good ice cream shops are hard to find out here but this is definitely the one! Been coming here for a long time and the staff are always super friendly and welcoming as soon as I walk in the door and the ice cream is always delicious! They offer a great variety of flavors for both the ice cream and the toppings and offer other sweet treats such as sundaes, banana splits, and milkshakes. The prices are very inexpensive for the portions they serve which are big and sometimes I have a hard time finishing what I get and it's only the small size! Its clean inside and well kept and nicely decorated! I love coming here and definitely recommend to anyone looking for some good ice cream! You won't be disappointed!“
Customers` Favorites
“Thrifty Ice Cream! Need I say more?“
Customers` Favorites
“If happiness had a flavor, it would come from Tropical Sno. Ramon and Sierra absolutely crushed it. They were incredibly kind, patient, and clearly take pride in what they do.
Ramon and Sierra made the whole thing feel effortless. Meanwhile this snow cone had ice so soft it could probably qualify as a pillow. The flavor distribution was flawless. No dry bites. No syrup ambush at the bottom. Just consistent greatness.
This snow cone did what therapy could not. Instantly improved my mood and made me question every snow cone I’ve ever settled for.
10/10. Will return.“
“Called on Thanksgiving to see if they were open and had ice. Supermarkets were sold out but Bri, a very nice young lady, helped me over the phone as well as in person. They stayed open until there was no ice left. Thank you Oasis for having what I needed on a super busy day!!“
Customers` Favorites
“Went in to celebrate soccer tournament win. The staff was super friendly and accommodating. We will be back! Thank you for the hospitality“
Customers` Favorites
“Clean place friendly staff …“
Customers` Favorites
“The things I would do for scoops of coconut cream pie ice cream now far outweigh anything I ever thought about doing for a Klondike bar. #NoShame“
Customers` Favorites
“Great place ! We love it !“
Customers` Favorites
“Always have great service and super delicious ice cream treats. Love it.“
Customers` Favorites
“I've been going to this store for water for a long time. Super clean and the owner and all of his employees are great. The reward program really helps with the savings. Great selection of thrifty ice cream also. And when I'm going hunting they have 20# blocks of ice that last a long time. This is the best store for water and ice I have ever been to. If you haven't gotten your water here, you are missing out.“
Customers` Favorites
“Best Taro smoothies we have had! Such a cute place!! We can’t wait to try more things and bring our friends!“
Customers` Favorites
“Always have a great experience every time I come here . Toby helped me tonight , from helping me figure out what ice cream I was ordering tooooo even placing the box ice cream in a bag for me just so I didn’t get cold holding it to my car !!!!!! great customer service over all ! Thank you Toby 👌🏼“
Customers` Favorites
“They have some of the best frozen yogurt in the valley. If you’re looking for some frozen yogurt, then check out this place.“
Customers` Favorites
“First time here, the strawberry fruit water is amazing! Not too sweet and soooooo refreshing on a scorching hot and humid day! I can’t wait to try e v e r y t h I n g on the menu!“
“This place is clean and efficient. Water flow is great ..and has many spouts...The ice-cream is Awesome!..They have tables and games for the kids . The employees are very helpful and talkative...We eat Joe's Pizza next door bring it in as take out and have ice-cream for desert . We fill up 10 plastic 5 gal. And 4 glass 5 gal...Alkaline water ...plus they have high end magnetically charged water ...“
Customers` Favorites
“Such a fun place to be at! My son loved the superheroes theme throughout the restaurant. The superhero statues were amazing and the arcade games were so much fun. They also play marvel and DC movies during your stay.
The food was amazing too! We had burgers, pizza and a funnel cake. We will come back.
I recommend this place to everyone, especially for the superhero fans.“
“First time visiting
Great impressions:
The owner is kind, humbled and very knowledgeable about his products and what his store has to offer. Extremely clean and organized inside out. Thumbs up from someone who managed 2 water stores from the Bay Area.“
“This is a Family owned mom and pop shop that serves the Avondale community with the best raspados in AZ! Natural in house recipes non of that artificial syrup!! they have flavors like Mazapan/ Chocolate Abuelita/Horchata/Pistachio/ and so many more!!!“
Customers` Favorites
“The cookies taste pretty good with a weekly rotating menu. The customer service at this location is pretty bad. The last 5 orders have been wrong. I did call and was offered a refund however the person I spoke to today (she didn't offer her name) said she was very overwhelmed and told me she was the only one working therefore couldn't answer any of my questions or concerns and hung up on me. Experience might be better in person, but I would NOT order from this location unless you didn't care what you ended up getting and don't want any actual customer service.“
Customers` Favorites
“I was just here a couple days ago on a Tuesday night service was amazing food was amazing
Me and my sons got gelato and they wanted to try a bunch of different flavors the young man behind the counter was extremely nice respectful and wanted to help us as much as we could he also got us are food and came back and checked on us a few times very much will be coming back!!!“
Customers` Favorites
“Soooo goood“
Customers` Favorites
“Consistently made food for what it is. Fries are great. Custard rocks!“
Customers` Favorites
“The icecream was good but the customer service was not. Pulled up to the drive through not even a hello. I had a mobile order and the girl just says here and handed me my bag.“
“Holy GOODNESS!!! This place is aaaaamazing!!! So many unique flavors of ice cream and popsicles, the fruit is fresh and juicy, the corn is sweet and buttery - what’s not to love?! Very friendly staff, quick service, and bright, clean environment! I will be a return customer and bring many friends and family here to try this out!“
Customers` Favorites
“I have been to this crumble location quite a few times, the first two times the customer service wasn’t great there was a long line and the kids working there were all having a conversation while we the customers waited over 15 min for help. I left on that day without ordering as the line wasn’t moving. Today there was no line and the kid that helped me was nice showed me the cookies and asked if they looked good. I bought 3 individual cookies and asked for a bag which I was told he didn’t have any. I remember seeing people with bags before but he refused to give me one. I didn’t appreciate it that. I wish they had better customer service as my teenage daughters always want to try the new flavors.“
“My go-to spot for water refills! Their prices are already reasonable, its an unbeatable value. The facility is well-maintained, and the 24-hour vending outside is a lifesaver when I'm in a rush. I love that they carry so many flavors of ice cream— my family loves to grab a scoop while we fill our jugs. Great service and top-tier water quality!
Ms. Viktorya is so polite and kind, she is a true sweetheart!“
“Wheres dianna? ..... ........... ...............“
Customers` Favorites
“Love this place my kids love it to that's all that matters� too many things to try“
Customers` Favorites
“Todo de lo mas delicioso 🤤, Y Súper buen servicio ! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Two yogurts was $24.71 !!! wtf 😬. It was good . Did like the selection. Cashier had zero personality, keep going in the back. Appears she was by herself. Not sure why that is . Had to sit outside with our expensive yogurt as it was freezing inside. Probably will not go back as I can’t afford it 😬🥴“
“I love going to this place. The owner is exceptionally nice, willing to help, kind, respectful and then some. Plus not to mention his ice cream is at a fair price and taste awesome. Thank you
10/28/24You know every time I come to the store it's welcoming it's it's amazing. Today I watch the owner put three 5 gallon jugs into a lady's vehicle for her. And then they started talking like they were old friends. And today he was explaining to me I'm what it takes to make purified water the amount of water it takes to me purified water. I drive miles out of my way to go to this water and ice store because of how friendly and how courteous and how kind they are. It reminds you of a convenience store from back in the '30s.... Need I say more“
Customers` Favorites
“Best ice cream 100% recommend a mangoneada Also the banana flavor Yumyyyyy“
Customers` Favorites
“Best place ever their snacks are really good I recommend 10/10!“
Customers` Favorites
“Oatmeal cookie was delicious“
Customers` Favorites
“Yummy dessert. I wish there was one on my side of town.“
Customers` Favorites
“kids love it 🤗🤗 They love samples..then picking and adding toppings!!“
Customers` Favorites
“Last week you had toppings for the cookies- sprinkles and snickers pieces. Earlier in the week I got the one with sprinkles and they used a spoon to top the cookies, later in the week they dipped their hands (w/ gloves) in both the snickers and sprinkles. I totally understand there can be cross contamination with these cookies and that's on the consumer (I usually will ask them to change gloves), but something like this I felt was pure laziness and a little unacceptable. The service here is also lacking. The employees aren't friendly by any means. This is a customer service job. You chose to work here. Needs some improvement.“
“This place is amazing. 10/10 service. They offer alkaline and regular reverse osmosis water. Also have the best ice cream in town. Family owned and local. Would recommend 100%“
Customers` Favorites
“Great people. This DQ is located inside the Walmart.“
“hola buenas tardes solo queria compartir mi experiencia fue en la hora de mi lonche a comprar unos tostielotes la persona que me atendio estuvo bien cuando regrese a mo trabajo y mire mi tostielotea no tenian mayonesa ni queso hable para decirle lo que sucedia y me llamo mentirosa es muy desagradable que no te hagan bien la comida y en cima de todo te llamen mentirosa muy mala experiencia“
Customers` Favorites
“Our first visit...won't be our last, for sure! The best mussels this side of the Mississippi!!! Amazing, authentic bolognese...and the texture of the pasta, WOW!! Our waitress, Courtney, was outstanding...from carefully explaining specials to the attention she gave our party of 6 throughout dinner!💜“
Customers` Favorites
“I want to give a big shout out to the owners Eduardo/Julissa and great team members Laura and especially Andrew!!! Giving us the best experience and giving us every detail on these treats!! We got the Tosti Camarons the tostada de camarons with cueros! Bomb ice cream!“
Customers` Favorites
“We here often!!this review is mainly for the guy that is always there. He is amazing. The owner should be lucky enough to have him as his employee. He is so friendly and always keeping himself busy. When he’s not refilling toppings, he’s cleaning around, windows, table, floor.“
“This ice cream shop is a straight up treat, especially on Mondays.
Every Monday afternoon you can grab a milkshake made from any ice cream flavor you want for just five dollars, which already feels like a win. But then you taste it and realize it is an even bigger one.
We went with the salted caramel and wow. Rich, creamy, perfectly blended, and not overly sweet. That salty kick balances everything out and makes it incredibly smooth and satisfying from the first sip to the last.
It is one of those simple pleasures that just hits right. Great deal, amazing flavor, and the perfect way to sweeten up the start of the week. Mondays just got a whole lot better.“
“Water and Ice – A Cool Treat and an Even Cooler Experience
If you're looking for a place that perfectly combines refreshing treats, nostalgic charm, and genuine customer service, Water and Ice is absolutely worth a visit. My recent experience there was nothing short of delightful, and I felt compelled to share just how much I appreciated everything from the service to the product quality.
My fiancé and I decided to treat ourselves to something cool and flavorful on a warm afternoon, and we both agreed cherry shaved ice was exactly what we were craving. From the moment we walked in, we were greeted with a friendly, welcoming atmosphere. The staff was attentive and patient, answering a couple of quick questions we had about the flavor options and portion sizes.
We ordered two cherry shaved ices, and I have to say, they were perfectly crafted. First off, the texture of the ice was incredibly smooth and fluffy — not gritty or chunky like some places serve. It melted in your mouth in the most satisfying way, with just the right consistency to hold the syrup without becoming a slushy mess. That alone speaks volumes about the quality and preparation standards Water and Ice holds itself to.
Now, the cherry flavor — it was bold, vibrant, and tasted like a true classic. Not overly sweet or artificial, but rather full-bodied and well-balanced. It had that old-school cherry snow cone vibe but elevated. You could tell the syrup was premium and thoughtfully measured. Each bite was consistently flavored, not just syrup on top and bland ice underneath. It was mixed well, and every spoonful brought that same punch of cherry goodness.
We enjoyed our shaved ices sitting outside, and honestly, it was one of those simple, quiet moments that just hits right. Sharing that moment with my fiancé — two matching cherry treats, a little break in the day, and a cool breeze — made the experience even more memorable.
Also worth mentioning: the pricing was fair, and the portions were generous. For a budget-friendly treat, we definitely felt we got great value. You can tell they care not only about quality but also about giving customers something they’ll want to come back for.
To wrap it up, Water and Ice isn’t just a place to grab a quick cold dessert — it’s a place to enjoy an experience. Whether you’re stopping by for a shaved ice, ice cream, water, or snacks, they make it feel like a treat in more ways than one. If you haven’t tried their cherry shaved ice yet (or any of their other amazing flavors), do yourself a favor and stop by. You won’t be disappointed.
Rating: 5 out of 5 stars
Favorites: Cherry Shaved Ice
Would I return? Absolutely — and I’ll be bringing friends next time.“
“(Translated by Google) I always grab the raspado de guava with a lot of milkmaid or a little devil. They taste very good! And the girls are always very nice.(Original)Siempre agarro el raspado de guayaba con mucha lechera o un diablito. Tienen muy buen sabor! Y las muchachas siempre son muy agradables.“
Customers` Favorites
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“I really love the vanilla ice cream cone dipped in chocolate. 😊“