Customers` Favorites
Customers` Favorites
“great beer, great bands, great employees/management, it's all great. Love it here!“
Customers` Favorites
“Always great service and excellent wine menu and good.“
Customers` Favorites
“Always fun to go anytime including celebrating our birthdays. Plus, with dogs you always meet new friends.“
Customers` Favorites
“We found Basil and his family completely by accident while visiting from Tucson. We were looking for a wine-specific liquor store, but google said there were none. While leaving the parking lot from a different store, we saw Down Time while we were on our way out. (Retro's subs and brews is a solid sandwich shop with tons of meat on your sammy, btw) and decided to pop in. We were immediately charmed by the very clearly locally owned store-front, making the best use of the space that they can. We did an impromptu tasting of 6 wines, though they have a huge selection of over 40. Reds, whites, sweet dessert, dry and oaky, and they have been doing wine for 20+ years. Basil was an absolute treat of a man, and we walked away with a case+3. You won't regret a sweet date night here at Basil's Down Time Wines.“
Customers` Favorites
“Lovely area outside to sit.“
Customers` Favorites
“Great first visit to BlackSheep! We stopped in for an appetizer and drinks recently and had a great time.
The inside is a dark, intimate setting with a variety of different types of seating options which was cool. There is also an outside patio. Service was excellent throughout our visit. Loved being able to make a reservation online.
They have a ton of drink choices. The cocktails were delicious and very well made. We also order a half order of bruschetta. Wow, fantastic and perfect for splitting! Would recommend!
BlackSheep has a great vibe and ambiance. Perfect spot of date night. Can't wait to come back again!“
Customers` Favorites
“LOOOOVE this place!! Really good beers and the service is always outstanding!!“
Customers` Favorites
“A place for grownups to grab a drink and chill is always nice. I really appreciate the vibe aesthetic and the fact that there aren’t a bunch of 19 year olds running around!“
“Great place to go for beer and great atmosphere! Staff is great at keeping your glass full.“
Customers` Favorites
“My mid meal text to my sis, a fellow foodie: Thith, I can describe this dish…Its like a deep savery tart rosemary dark cream sauced pasta w chicken , cooked oh so perfectly and mushrooms, i hate mushrooms but thus?! Oh gawd! I just winged it on the menu and pointed. Sis, i may have found my new go to. I mean le crepe is gone :( so yeah i can’t think of another place that beats this, so yeah, im calling it. My new #1. Your coming next time you visit, trust!“
Customers` Favorites
“The food was very good and the ambiance was very pleasant“
Customers` Favorites
“Had a baby shower there in the private room and it was wonderful, the food was amazing, and the drinks were great, the waitress that was taking care of our party did an incredible job keeping the food and drinks full and lots of fresh plates, she kept the tables clear of dirty plates, best experience ever, loved the outdoor area also.“
Customers` Favorites
“Great wine and beer selection. Friendly bartenders. You can bring in outside food or have your favorites delivered.“
Customers` Favorites
“This place is amazing. I make sure to eat here every time I visit Phoenix. The food is awesome and the entertainment (including weekly bands) is also great. The staff, including the GM himself, really go out of their way to make sure all customers are happy and treated well. Stay away, however, if you prefer to be treated rudely.“
Customers` Favorites
“We had a small issue with one of our meals in our delivery, and I called the restaurant and spoke with the manager, Adriana. She was gracious, genuinely concerned, and immediately wanted to make the situation right.
The problem was that because the order had gone through a third party delivery service, I had to resolve the issue through their app.
That experience was the complete opposite.
I found myself stuck in a loop of standardized responses with no real help. It became so frustrating that I called Adriana back just to tell her what was happening. What surprised me was that she had tried contacting the delivery company too and ran into the same problem. They told her that I had to be the one to deal with them.
This review is really about Adriana.
I wish more establishments had managers who genuinely care about their customers and want to make things right. She turned what could have been an average or disappointing experience into one that made me want to come back. She told us there would be a gift card waiting for us whenever we return, and yes, we absolutely will.
But our conversation also raised a bigger issue.
Adriana told me I was not the first customer to have this kind of experience with the delivery service and that she planned to bring the feedback to management.
We live in a time when we interact with apps, automated messages, and anonymous call centers more than actual people. Businesses still have a choice about which companies they allow to represent their brand.
If a delivery service does not treat your customers the way you would treat them yourself, speak up. There is competition. Restaurants can choose better partners, and customers can demand better service.
And Adriana is a great reminder that one person who actually cares can completely change a customer's experience.“
Customers` Favorites
“Best Filet ever!! We will be back!!“
Customers` Favorites
“Wow. Just WOW! A must try. Frog legs, shoshito peppers, filet mignon, duck confit alfredo, the BRUSSELS. A last meal kind of experience!“
Customers` Favorites
“Beer. Glorious beer. Also. Cards against humanity.“
Customers` Favorites
“Best restaurant in Arizona hands down“
Customers` Favorites
“Overall it was great! Service was good, food was solid! Wife did the prime rib which did not disappoint and I did the filet which was perfect. We did oyster Rockefellers(Valentine's Day menu)which were delicious and the Brussels on the side which were also good, but very spicy so they didn't pair as well with the entrees. I can't say I'd order that one again. Glad we finally decided to try the place and will definitely be going back!“
Customers` Favorites
“had a delightful evening with the new owner as co-server. He let us sit outside. food was great! Finest restaurant experience of our lives! 5 Stars“
Customers` Favorites
“Loved the food and service was outstanding. Rachel was our server. She was very nice and very friendly. We had a great time! Will definitely come back.“
Customers` Favorites
“{{restaurant.reviews}}“
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“then going there for the last year and have always enjoyed the staff and food.“