Shake Shack Surprise
$ • Burgers, Ice Cream, Fast FoodAbout Shake Shack Surprise
Customers' Favorites
Crinkle Cut Fries
Chicken Sandwich
Chicken Bites
Chicken Shack
Cheeseburger
Onion Rings
Shake Shack Surprise Reviews
157 ratings
Share your opinion about Shake Shack Surprise
Had a burger and fresh lemonade both were very good would definitely come back
Had to send my burger back and the staff went above and beyond to fix this issue. 10/10 service!
First time ordering at a Shake Shack and it will be my last!! Cant justify paying $66 dollars for three orders!! Crazy! Three burger meals plus a shake. I had to ask for my receipt, the young lady didn't bother to give one out. When we got our food, the burgers were slopped together, fries were overly salty. Im sticking with good ole IN and OUT.
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Shake Shack Surprise offers a delightful dining experience, with a menu that delights the senses. The chicken is consistently tender and packed with flavor, while the burgers are juicy and cooked to perfection. The Parmesan fries are a standout, crispy and fresh, and the strawberry shakes are a refreshing treat.
The drive-thru service is efficient, though the ordering process may need some refinement, as some customers have reported needing to answer multiple questions before completing their order. The prices are on the higher side, with a meal package costing around $23, but the quality of the food often makes it worth the splurge.
Customers praise the cleanliness of the restaurant, including the restrooms, and the friendly, welcoming staff. The onion rings are a particular highlight, described as savory, crispy, and not at all greasy. The chicken bites are also a fan favorite, always fresh and flavorful.
While the overall experience is positive, some customers have noted minor issues, such as a missing portion of the bun on a burger. However, the majority of reviews paint Shake Shack Surprise as a reliable and enjoyable dining destination, offering great food and quick, friendly service.