McDonald's in Burnaby

“Their service is amazing full staff and full service .

Just dropped on the floor while taking my order and right before I clear the mess I made they gave me a replacement right away

Cheers 🍻 great staff nice management !“

“This McDonald’s location is close to my workplace, and the staff—especially those working at the drive-through—are consistently polite and provide a high level of customer service. I’ve interacted with many different employees on different days, and every experience has been positive. This consistency really reflects how well the staff are trained.“

“Im not a fan of McDonald's or Fast foods.
But, I give credit, when credit is due.
I witnessed the staff at this McDonald's, working hard to unload trucks, pack supplies and try their best to keep customers happy.
In these efforts, I appreciate their hard work, and the patience for the high demands.
I ordered chicken nuggets, coffee and dipping sauces.
Nuggets were fresh, crispy and didn't have any weird chewy or dark parts.
Coffee was Esspresso, with cream and honey, and it was actually drinkable...Unlike Tim's.
The staff were kind and apologizing for order taking longer than expected.
Overall, I like this location, staff are kind and patient.
Food was tolerable, it is McDonald's 2025, not like McDonald's 1985, which was absolutely the best fast food available back then.
Entering the parking lot can be a task in itself, due to being on a hill and only having one way to drive into the establishment, can see they're definitely losing a massive income due to this inconvenience, still, nonetheless, can see they put great effort into providing for customer satisfaction.“

“Well the food is good and the coffees are always mixed perfect. I just have an issue with the presentation. Like I know, it's McD, so what do you expect. But when I go to A&W or Triple-Os, they are quality and look picture perfect.“

“This McDonald's is one of the best I've been to in recent times. I forgot the name of the girl that served me (I Will update this next time I go there I will get her name) but she was pleasant and had a nice smile enough to brighten up anyone's day.
Thanks for the great service.
This is the name update of the girl that served me was Charlize. I went to this McDonald's again today and was also severed by Charlize this girl has amazing customer service and so friendly and pleasant to deal with. I've been an assistant manager at McDonald's in the past and I only wish I had someone like Charlize on my team then. This girl deserves a raise, this location is so lucky to have a young lady like this.“

“Although it was quite busy today, the staff worked hard to get orders out on time. A special thank you to a young man named JV, who managed the order line with a friendly attitude and impressive finesse. He stayed attentive, kept everything moving efficiently, served with a big smile on his face, and showed consistently good manners. It genuinely made the experience feel much less hectic. Truly appreciated!“