“Compared to all the others McDonald’s I would like to applaud the staff they are always nice and never get my order wrong despite being super busy during lunch rush they also are fairly quick. So shout out to all the hard working people behind the counter.“
“I wanted to say I have experienced excellent customer service the past 2 times I visited this establishment. A worker named liv goes above and beyond. The first time, she took the time to help me figure out parking using the app, which I really appreciated. On another visit, I watched her assist an elderly woman who didn’t speak much English. She was incredibly patient, and respectful, and she put a smile on the woman’s face.
It’s rare to see someone show that level of genuine care for customers. The food was also excellent and came fast. Thank you I will be back for sure!“
“Man oh man where do I even begin. Mcdonald’s, you guys absolutely cooked making this Mcdonald’s. From my late night runs to get a quick snack, to getting breakfast, or just getting some dinner, this Mcdonald’s at Knight and 57th is a top 5 invention in human history. The workers are so amazing and kind along with the amount of seating that is provided, this Mcdonald’s might genuinely be the best in the whole World. Thank you Mcdonald’s for this amazing location I can’t wait to continue to keep coming here and having a blast. Thank you 🫡🫡“
“One of the best McDonald’s visits I’ve had in a while. My order was ready quickly, everything tasted fresh, and the fries were perfectly hot and crispy. The staff greeted customers with a smile and kept things moving efficiently. The restaurant was spotless, and the overall atmosphere was comfortable and welcoming. It’s nice to see a fast-food place that consistently delivers both quality and great service. I’ll definitely be stopping by again!“
“Don't have expectations for a McDonald's so this place is fine by me.
Staff are are friendly and accommodating. Lot is free but shared with the auto garage across the lot. Free street parking otherwise, where you can find it.
Dining room smaller than before renovation as they separated a section for 3rd-party delivery app pickups.“
“The food was way more expensive here than some of the other locations but the happy meal was good and the service was a little slow, the location was easy to find in the mall. The atmosphere was nothing because it was just a little inside of them all. And there was about a six minute wait time just for our happy meal very disappointing. and we are honest the wait time change my review like a lot because I can't believe I
had to wait six minutes for a happy meal.“
“Incredibly busy today after the soccer game finishes! No place to sit inside and long line up to order. However, will have to give them koodos for getting the order out so quickly!! I was anticipating long wait for food, but it's the regular macDonald fast food speed! Definitely no complaints.“
“This McDonald's is a convenient stop for a quick meal. The food is consistently fresh, service is usually fast, and the staff are friendly and efficient. The restaurant is clean and well maintained, making it a comfortable place to eat. A reliable choice when you're looking for something quick and affordable.“
“I don’t usually come to this location since the area isn’t the safest, especially when I had my child with me. However, I was pleasantly surprised to find they had a touchless door opener, which made things easier and more convenient.
The store itself is small, but it was clean when we visited around 8pm. It's a hot summer evening, and we stopped in for a Vanilla cone. We were really thirsty, so I asked if I could also get a cup of water. The lady at the counter kindly added it to my order for free, and another staff member even asked if I wanted ice with it.
Both ladies were very friendly and served with genuine smiles. Their thoughtfulness and kindness really made the visit enjoyable, and I appreciated the excellent service, hence the 5-star review.“
“My Dining Experienced here at this McDonald's was so great! The food was amazing, freshly cooked, the coffee was newly brewed. The store was so so clean especially the lobby and the washroom.
The staff are so nice and friendly especially Leoni, Gab, Gloria, Bill the GM's on floor Bon Mark“
“Manager Gagandip made my experience great last night. He was very professional, welcoming and have a great personality. He took time to answer my questions and give great customer service. Food was fresh and everything was good. Will definitely come back.“
“McDonald’s is a great place when you need a quick meal and want to keep your day moving. Orders are usually prepared fast, the staff is polite, and the restaurant is generally clean and well organized. The classic menu is always reliable when you want something simple and familiar. Sometimes it can get busy, so there might be a short wait, but overall the experience is very positive. It’s a convenient spot to stop for a coffee or a burger and continue on your way. A solid choice for a quick and easy bite. ⭐️“
“The morning crew is kind and quick. Food was fresh and served with a smile!
Late night mobile orders are accepted 24 hours and the products are served with care. Heads up that you have to pick up through a little pickup window because all of the doors will be locked.“
“This was honestly one of the best customer service experiences I've ever had. A crew member named Faye noticed that my order was taking longer than expected, and without me even asking, she gave me a medium fries while I waited. I was also picking up my order on a scooter, and she thoughtfully packed everything in a bag with handles so it would be much easier for me to carry. She was so kind and attentive. Her managers are lucky to have someone like her on the team.“
“I had a great experience at this McD location. The food was fresh and very tasty. I needed some customization with my chicken burger, and the manager, Simran, helped me out—she was exceptionally professional. The floor was spotless, which made the place feel very clean and well maintained.
The order taker was polite, and the service was fast. I also noticed the crew promptly changing the garbage bin when it became full, which shows they really care about cleanliness. Everyone on the team was smiling and welcoming.
Overall, it was a wonderful visit. 5/5 – Highly recommended!“
“A thank you to “Nithish” for providing excellent customer service through and through. It was a busy day when we dropped by to place a larger sized catering like order. Nithish showed great composure, efficiency, recommendations, and professionalism throughout our interactions.
Thank you kindly Nithish, and keep up the amazing standards 🙏“
“I often attend this restaurant on a Saturday or Sunday morning for breakfast. The one thing I will say about this location is the staff are incredible. I often order the same thing every time because the food here is exactly what I am looking for. The Mighty McMuffin is next level. I have a bit of a walk so I ask the staff to make me a fresh hashbrown. They always do it without question. So when I get home I have great tasting McMuffin and amazing hashbrowns. I have noticed that no matter how busy it is, the staff here are friendly and professional. While I do not like Granville Street, I will always attend this restaurant due to the great food and incredible staff. Great service.
Please note I saw some of the reviews commenting about the smell. When I attended I did not have negative smell. The restaurant is clean behind the counter and the staff are amazing. They also have security present when ever I have attended. Completely safe and amazingly prepared food.“
“Just wanted to say that the guy taking the drive through order spoke very clearly, talked at a normal pace and annunciated very well. He was also very polite. Could here him clearly through the intercom and he properly acknowledged me at the window(many workers just hand you the machine without a word) Same with the girl at the last window, both were excellent and not the norm in fast food these days.
At 1pm on a Saturday so hopefully these workers get some kudos.
Also, no, they were not white.“
“I had such a lovely experience today! I was a bit confused about the menu, but a girl with red glasses named Aya helped me so much. I didn’t even know McDonald’s had the McVeggie, and as a vegetarian that made my day.
Aya was so kind and patient thank you so much for your help!“
“The service is usually good, cashiers might get confused from time to time but it never causes delays. The food is really good but sometimes feels pricey. The restaurant itself is a little dirty even though its being cleaning very often.
Overall satisfied“
“Love the drive through ✅
But today was a bust Aug 25,2026.
I ordered the chicken Parmesan sandwich and they gave me the entire wrong meal :(. This is such a disappointment, especially since you didn’t even give me a receipt.“
“Gives you generous Mcdonald's vibes, unlike some other McDonald's franchises that charge extra for every choice you make.
Update with a 🌟 downgrade: Disappointed. Ordered breakfast including tea with honey via UberEats. My request is ignored. Now I have to drink it unsweetened 😞 if I knew they will forget to put honey in would have went for sugar at least. Guys please read order details while preparing it.“
“Thank you so much for making my burgers 🍔 properly as per request. Also service was quick and order taker was excellent. I was parked in stall #02. The service person was so nicely trained for customer service. She was awesome. Very nice greetings and follow up with me whether my order is correct. Also with respect as a customer. Keep up the quality and great service. All credit it goes to your manager & team. Take care. Hope to see you soon. “” God bless you all””“
“Someone picked up our order and left (I'd like to think by mistake) which means we waited for 20 minutes for food that never came with a very hangry kid. When we figured out what has happened the cashier was super helpful about it - she made sure our order got remade quickly and brought the food to our table with an apology and an extra apple pie, all of this while the place was packed during lunch hour rush. Mistakes happen, and this wasn't even the staff's fault, but the way this lovely girl resolved the situation was just fantastic and very professional.“
“HONESTLY, I WAS SHOCKED TO FIND A MCDONALDS HERE. IT WAS SUPER EARLY IN THE MORNING AND THEY WERE I FULL PRODUCTION. YOU COULD BARELY SEE IT THOUGH ALL THE CONSTRUCTION. I ENDED UP PARKING AT A CONVENIENCE STORE NEARBY SINCE I HAD ORDERED ONLINE AND I WOUKD BE TWO MINUTES BEFORE THE OTHER STORES IN THAT LOT WERE EVEN OPEN ANYWAYS. NOT SURE WHERE THE PARKING IS FOR THIS LOCATION, BUT SINCE IT WAS SO EARLY IT DIDN'T AFFECT ME TOO MUCH“