McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

A recent visitor praised the team and manager for providing the fastest service they had experienced at any McDonald's. They visited in the evening for a quick bite and appreciated the friendly and efficient customer service. Another reviewer mentioned that the two cheeseburgers were freshly made and tasted great, with the manager being very effective and ensuring the order was correct and served promptly. Customers also noted that while the machine order process can be slower than the human cashier and that sometimes the fries are cold, this McDonald's in Kerrisdale is the only fast food place with parking nearby. However, recent feedback has been more negative, with complaints about poor management. One customer described an incident where the manager refused to acknowledge a latte included in their mobile order, despite it being paid for and clearly listed on the app. The manager's rude attitude and poor communication were disappointing, especially since the drive-thru order taker was described as surprisingly five stars. Overall, the reviews highlight friendly service and quick meals but also point out areas where management needs improvement.

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McDonald's Reviews

2.3
494 ratings
5
18%
4
9%
3
11%
2
9%
1
53%
Food
2.8
Atmosphere
2.6
Service
2.3

Share your opinion about McDonald's

this McDonalds has seen me in every state. not the best McDonalds in the world but it gets the job done. employees aren't super friendly but I wouldn't be either if I was working at a cramped and busy McDonalds
It's a McDonald's, pretty cookie cutter experience like other locations. Only real critique is the drive-thru wait times. It's gotten slightly better over the last year, but overall if it's busy, then expect to wait 10-20 minutes at the drive-thru. Parking options are decent for dine in, but if the drive-thru is packed, getting in or out is quite the process.
So I am here early morning looking for the all day breakfast hotcakes meal and the idiots said they dont have hotcakes meal on their menu. I've worked for McDonalds for years and I looked it up afterwards and load behold they do. There speaker cuts out, fries we half fresh ones and half old Fries. The burgers were actually decent not dry. Also it wasnt like they were out they Just said they didnt sell it.

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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