McDonald's in Burnaby

“Best fries , best coffee best customer service thank you so much McDonald’s team??

Vegetarian options: Some of them

Dietary restrictions: Yes

Parking: It’s free parking

Kid-friendliness: Yes

Wheelchair accessibility: Yes“

“New cleaner better looking rebuild more accessible however disabled parking now needs to be moved nearer the new entry door… also no table numbers on the tables for delivery when you sit at the table and order by phone. However the staff are good and will look out for you by name“

“Im not a fan of McDonald's or Fast foods.
But, I give credit, when credit is due.
I witnessed the staff at this McDonald's, working hard to unload trucks, pack supplies and try their best to keep customers happy.
In these efforts, I appreciate their hard work, and the patience for the high demands.
I ordered chicken nuggets, coffee and dipping sauces.
Nuggets were fresh, crispy and didn't have any weird chewy or dark parts.
Coffee was Esspresso, with cream and honey, and it was actually drinkable...Unlike Tim's.
The staff were kind and apologizing for order taking longer than expected.
Overall, I like this location, staff are kind and patient.
Food was tolerable, it is McDonald's 2025, not like McDonald's 1985, which was absolutely the best fast food available back then.
Entering the parking lot can be a task in itself, due to being on a hill and only having one way to drive into the establishment, can see they're definitely losing a massive income due to this inconvenience, still, nonetheless, can see they put great effort into providing for customer satisfaction.“

“We went through the drive thru at night and the service was good. The night clashes nicely with the McDonald’s, but it’s your regular McDonald’s. The person in the drive thru got a bit confused and forgot our milk but I think they were new, we got it back after. Overall good experience. Recommend it.“

“I recently visited this McDonald’s, and I have to say, my experience was much better than in the past. A worker named "Ilia"went out of his way to make my visit memorable. My son really wanted the Mario toy, and Ilia made sure he got it, going the extra mile to help us. He was respectful and polite making the experience so much smoother.
I've had negative experiences inside of this mcdonalds because it was very hard to understand most of the workers whose ethnicity i shall not name. The food was decent and the washroom was very dirty.
Overall average Mcdonalds, definitely better places to go for lunch.“

“Despite an unfortunate accident where another customer accidentally knocked over my coffee, the overall experience was salvaged by the manager's intervention. While the initial response from a staff member was less than satisfactory, the manager stepped in, addressed the situation, and ensured I was taken care of. I appreciate the manager's efforts to make things right.“