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“I really wish they would point the label outwards on the drinks when the set them down so I don’t have to turn all the drinks towards me to see the name. I’m sure people don’t like me touching there drinks and I don’t like it either. Also I wish they would yell out the name when they drink is ready so I don’t have to walk up and look at the label after they put each one on the counter and also I wish they would yell out that the drink is ready even if the food for that order is isn’t done yet“
“I went in yesterday about 12pm and they were slammed. Apparently they had over 30 mobile orders come in at once. My drinks came out late but I completely understood. They were short staffed but had some reinforcements come in to help. The team worked really hard to get everyone their orders. Some people got mad and wanted a refund. The baristas showed grace under pressure and did an amazing job.“