“Friendly staff, clean store, prompt service. This is a busy location and the team works hard to match the friendly neighborhood vibe and make you feel welcomed. Can’t think of a different Starbucks that offers the same. I go here often and the complaints in the comments are not reflective of the experience.“
“I wanted to take the time to say this place ia ran by amazing kind hearted hard working people. They didnt know it but for the past 2 years I have experienced homelessness living in my car and these amazing humans beings were nice enough to never question me if I didnt pay before using the restroom or any reason and seemingly understood I was trying and I just wanted to say I am no longer homeless and just am so thankful to these people for having a heart. To anyone out there experiencing hard times please never give up and know no matter what it seems like or how hard it is if you keep pushing forward you will eventually find your way. God Bless you all.“
“Usually I grab a piece of sweets to balance the bitterness of my doppio…
But today, the smiley face on the cup balanced the taste instead 🙂☕
Small gesture, big difference. Thank you for the kindness and great service!“
“Very nice people work here!! And they don't take anyone's crap, either. I come by early in the am and they are always so kind to me. They make great food suggestions. They know how I like my coffee. Even though it's early, they show up with a positive attitude and I can tell the manager is all about being efficient. The staff can make or break a Starbucks for me. I'll be back when I'm in the area. Thank you for being you. 💕🙌“
“This is the best Starbucks I’ve ever been too. I love Matcha and nowhere seems to get it right expect this store! I always customize my drink and feel like a pain but not here. Today I got the ube coconut drink but with matcha and it’s phenomenal. Sully made my whole day and has amazing customer service! I highly recommend to give this Starbucks a shot if you haven’t already. The whole team, the cleanliness of the store, and the drinks are amazing here. Thank you!!!“
“I’ve been to several Starbucks and this one is one of my favorites to go to! Super friendly baristas and customer service is amazing! They also get your drinks out really fast so if you’re in a hurry no need to worry! Also I’ve never had a problem with how my drinks are made.“
“This was the first Starbucks I ever went to. Must have been going 30 years as I grew up locally. A classic now. I think it’s busier than ever - that’s the one hard thing as sometimes can be a long wait. But today was fairly quick! I like the oat milk chai , extra hot, as a treat, every now and then!“
“Eric came to save the day. The drive through has a brick wall that was a little bit of a tight fit for my dually truck. Eric with a smile on his face, came out and made sure that there was no casualty. He had excellent customer service. Not enough people say the good things. So I just want to make it know. Great coffee and a great human!! Thanks Eric“
“Since the mango chai came out I have been here quite often. I ordered my usual this morning (through the app) and realized once I got back to my desk that it was made incorrectly. I called and Calli was just the BEST and remade it for me and had it waiting!“
“This is my location and I love the crew the service is un matched you really can’t find a crew that loves their customers and always greets them by their names it always makes me feel like family lol 😆 thank you guys for always getting my drinks right !!!!“
“Honestly, I’m being completely serious — this is hands down the best Starbucks I’ve ever visited! ☕✨ I absolutely love coming here to work remotely. The atmosphere is comfortable, welcoming, and somehow feels more like a cozy local coffee shop than a big chain. It has that warm, community vibe that makes you want to stay for hours with your laptop. 💻🤍
What really makes this place special is the team. The staff and management genuinely seem happy to be there, and it shows in the way they treat customers. They greet me by name every time I walk in, which makes such a difference and adds a personal touch. 😊
I also really appreciate that they often offer the “for here” option without me having to ask. I tend to forget, so it’s such a thoughtful detail! 🥰 It’s small things like that that turn a regular coffee run into something special. This place truly stands out! 🌟“
“From the moment I walked into the Starbucks at Liberty Station, it was clear this location represents something greater than just coffee. The environment reflects a deep respect for the military community, with decorations and a culture that honors service in a way you can feel the second you step inside.
When I first approached their team about supporting our Student Veterans Association at Point Loma Nazarene University, their response was immediate. There was no hesitation. They stepped up with a level of enthusiasm and willingness to support that speaks to the character of their leadership and staff. It is not often you see that kind of genuine excitement to give back, but this team embodies it.
What truly sets this location apart is the atmosphere they have built. The seating is comfortable, the layout invites conversation, and the overall setting makes it easy to gather and connect. It is the kind of place where community naturally forms, which aligns closely with what we strive to create for our student veterans.
We are grateful for their support and proud to work alongside a team that actively contributes to something bigger than itself.“
“Starbucks Coffee Company is the definition of consistency. You know exactly what you’re getting every time, from the coffee to the atmosphere. The drinks are reliable, if a bit overpriced, and the menu rarely surprises. It’s more about convenience and familiarity than standout quality. Service is usually quick, though it depends on the rush. Not special, but always there when you need it.“
“A Starbucks close to the convention center with very reasonable price. It is because the Starbucks close to Hilton was super expensive (I feel overpriced) and so I just walked to this branch for my daily coffee!
The staff is polite and friendly.“
“I am very impressed with the hospitality that I received from Noelle and Kacie at this Balboa Ave x Clairemont Drive location. I am not a big coffee drinker myself, but met up with my business partner at this location several times and am seriously considering becoming a regular.
Noelle is very kind and professional. She seems to have her system down. I bet corporate loves the way she handles the store.
Kacie is an absolute sweetheart. She has excellent social skills. I observed her with coworkers and people in the drive through. She even chatted with me for a few minutes during her break.
Unbelievable service from the two of them. With all the heat the Starbucks brand has been receiving Corporate needs to add a bonus to their pay checks. Not all employees at this location demonstrate the excellence displayed by these two individuals.“
“Starbucks Coffee Company is always a familiar stop for me. The atmosphere feels comfortable, and it’s easy to settle in with a coffee and relax for a bit. My drink was consistent and well made, just what I expected. It’s not just about the coffee—it’s also about having a reliable place to pause during a busy day.“
“The staff are super patient!! Some guy was being super rude and entitled to the gals at the counter and they were very mature and patient with him despite. Excellent self control and customer service. Atmosphere is clean and nicely laid out. Restrooms could be a little cleaner.“
“I ABSOLUTELY LOVE ❤️ MY STARBIES! I go twice a day and some stores are way better then other's, such as this store! I drive out of my way to come here every morning because of the Barista's - they absolutely make the day awesome! You all are the best! Thank You!“
“The place is good,food is great. The music in background is awesome to listen to. The food is delicious and coffee tast good.
Vegetarian options: They over fruit and cheeses, vegetables and eggs to eat.
Kid-friendliness: They have kid-friendly food for them.
Parking: They have parking spots for disabled people.
Wheelchair accessibility: Wheelchairs can be put anywhere in Starbuck's place.
Dietary restrictions: You can get veggies hear or fruits here.“
“I go into this store nearly every day, and I’ve never found anyone rude like a couple of these reviews state. I find everyone very friendly. They greet you when you come in and everyone is professional and courteous.That woman trolling who she called Jamie (Brittany) must’ve been in a fugue state since I have always found Jamie (Brittany) to be friendly, very professional, and extremely hard working.“
“I normally am an AM frequenter at this Starbucks location and I love the AM staff so dearly but today I decided to do a PM coffee run, Mason treated me with such hospitality and care and made sure everything was perfect for me. Great attitude, my white mocha tasted wonderful and overall my best drive thru experience at this location yet!“
“Damien was awesome !!! He is such a sweet barista. I am so happy with his kindness and he is just a great guy! Not to sure about the female manager she seemed kinda on guard but Damien made it worth the drink! Thank you for the Boba ( pearls)“
“All the baristas were awesome. Alex and Emily were SO helpful and polite, I stayed a while and did some work on my laptop and got to watch them greet and help customers for a while. You can tell they work great as a team and have fun while they work, was refreshing!“
“This is a convenient Starbucks location for residents of Poway, Rancho Bernardo and Rancho Penasquitos, close to where SR 56 meets I-15. The staff are always friendly and helpful. Other shopping, including Ralph's and Trader Joe's, are within walking distance.“
“One of the best locations I’ve been into, the store was incredibly taken care of at every turn, smelled amazing the moment we stepped inside and the customer service from each and every partner was 10/10. Such a good visit that I had to leave this review. 💌“
“Best starbucks within 100 miles! Fast friendly and accurate. They go above and beyond and always welco.e you by name. They remember your favorites as well.as your extras and never skip a beat if you ask for something off the wall. Excellent! Love this location.“
“I love this location. It not full of impatient people. The staff is so warm and attentive. Due not being overcrowded, I am able to comfortably get my order in a timely fashion. Yea there’s no seats inside but there’s seats outside. but it is a plus, due to no seats, there’s people who do not overstay and it’s clean and not overcrowded.“
“I should’ve done this a month ago but I have to shout out &give 10 THUMBS UP for Lady Nitengale and Taj for there professionalism there knowledge of all the products plus overall kindness cleanliness in the store Starbucks should give these2 rockstars a RAISE! I do Starbucks every day every where I’m mobile hospice so I’m everywhere there store most memorable &rewarding visit I’ve had anywhere in a long time 12469 Rancho Bernardo rd“
“The food and drink here are comparable to any other Starbucks. The hours are odd, parking is a little tough and I don’t believe they have their own restroom. Other than that, customer service is great. They give out your order in a timely manner.“
“I’ve been ordering from this shop for about a year since it’s just one block away from my work, and it’s always been reliable. They rarely mess up my orders, even multiple drinks for coworkers. If anything does go wrong, they’re always willing to help.“
“I recently visited a restaurant with my friends, and it was a wonderful experience. The restaurant had a very clean and attractive environment. The interior decoration was modern, and the lighting created a calm and relaxing atmosphere. The staff members were polite, friendly, and attentive to customers. They welcomed us warmly and served our food on time.“
“Super convenient spot if you're staying at the Residence Inn Downtown/Bayfront or Intercontinental. Its practically next door. Never crowded, even during peak morning hours, and for our three daily visits, every team member was super friendly, cheery and pleasant.
It was no surprise our pup loved this place too, happily overindulging in his daily pup cup fix while the staff doted on him. Perfect quick stop for coffee and good vibes!“
“I like this store but my one complaint is the fact that in the bathrooms when you press down on the water in sink it keeps running…. Even when I try to pull knob up it doesn’t stop. It’s very wasteful and unsustainable. I’m not sure how long the water keeps running but when I brought it up to barista she said that it was normal and would turn off eventually. Which I understand but would be great if someone could fix this! Thanks:)“
“It's a nice cozy place tucked away from a lot of foot traffic. I have sat here many a times to grab a bite or have a cup of coffee. Service is quick and on the money, unlike the Peets up RB.
And you sit down and talk without having to elbow someone waiting in line. Like the place, 5 stars!“
“I just really want to say thank you. I was having car issues and I misplaced my phone charger and used my spare phone that didn't have service if it wasn't for employees friendly service and I might have been stranded. I truly appreciate this do much.“
“What a great bunch of people. I come here every morning for 3 years and I look forward to seeing them each morning. However we moved so I don't get to see them as often but I make the drive here from Chula Vista as often as I can because no Starbucks matches this “
“I go here all the time, they are usually busy every morning during the weekdays as it is in a business and commercial area. Weekends are cool because it is very quiet and I will bring my kids for a mini date. The employees are always great and the coffee is always good. Service is very quick through the drive through as well. Also recommended the potato and chives egg bites from any Starbucks, something about them are very good!“
“Went thru the drive thru and had Cat at the window, she was super friendly. Everything was great too!
Another time they wrote cute notes on the drinks & bags. Such a small thing but the added joy & kindness made day.“
“I stopped by Starbucks Coffee Company and got exactly what I expected in a good way. The menu was familiar, and my drink came out consistent and well-made. It’s not the most unique coffee experience, but it’s reliable when you just want something quick and decent. The space felt clean and comfortable, and service was efficient. It’s an easy go-to spot when you need a quick caffeine fix without surprises.“
“Celina was awesome! They were out of bagels but said I could buy one here at Pavillions & she would warm it up.
My frappuccino - for some reason they don't always taste the same, but hers was delicious!
out of bagels but said I could buy one here at Pavillions & she would warm it up.
She was so nice, with a friendly smile.
My frappuccino - for some reason they don't always taste the same, but hers was delicious!
She made my day...“
“Good starbucks location with good ambiance and plenty of space the sit. Good outdoor seating as well. They do seem to have a very limited supply of food and snack options by midday compared to other locations. They even tend to run out of basic snack and pastry items.“
“The lady that took my order was so kind! She had been there 15 years and she is definitely that one person that LOVES her job! This is what makes an experience worth it! Way to go Starbucks for hiring this ma'am 15 years ago. The place is also well kept and efficient!“
“Kandyce (hopefully I spelled it correctly) was especially exceptional! I enjoyed her warm and welcoming personality and upbeat attitude, even through the boisterous construction noises! Thank you for adding her to your team! She is definitely contributing to the customer experience!“
“Shout out to the friendly and welcoming staff. Love the new single dispenser coffee machines. Pours a great cup of FRESH brew without the waste like the old coffee machines. Thanx again for all you do for your customers as it is appreciated.“
“Employees are awesome, but the security guard that works in the evening is highly discriminate towards residentially displaced individuals, even if they are payment mg customers to a business in the shopping plaza. I just spent 2 hours playing a video game on the laptop I have inside of Starbucks while my tricycle and dogs remained outside. When I left a friend had been coming through and I paused to speak with him maybe 10 minutes and was told I needed to leave, I needed to get my things and go. This was at 8:50pm“
“Today I came in to place an order for 2 drinks. I brought my 3 year old malinois as we were on a walk. We got fast service, a pup cup, and we're on our way.
My dog, suddenly distracted, lunged into the bushes after a lizard causing me to drop one of my drinks from the drink carrier.
I went back into the store, explained simply that I had dropped my drink and without question, they remade it.
Simple, fast, efficient, and without interrogation. Would highly recommend! Thanks guys!“
“Honestly, I keep coming back because of Lupe he’s a great barista and really friendly even at 7am he remembers regulars names. Feels very welcoming to see him and my morning coffee. Also matcha from this location is always really good same as my morning coffee. Haven’t had a better experience at any other location.“
“I never write Google reviews but I was compelled to write one for this Starbucks. I was visiting for a week and came to this place almost every day. I go to Starbucks in the Bay Area every day, but something was extra special about the people and service at this location. Big thank you to the warm greetings, quick service, and genuinely caring for your customers. The place was always clean and every worker I interacted with was so nice. Seriously, the best experience (consistently) I’ve had a Starbucks in a long time!“
“I don’t know the guys name but i believe he has red hair and i ordered a venti iced caramel macchiato with extra caramel, line caramel cup, add whipped cream, and carmel crunch and it was DELICIOUS. I’ve never had a barista prefect my order this well i was in LOVE when i took my first sip. Everyone was friendly and efficient. I got my drink less than 2 minutes after i ordered. I totally recommend this place and love the guy who served me thank you 🙌🏼“