Starbucks in Poway

““I had a great experience at this location thanks to Rich . He is very professional, friendly, and attentive during my morning visits. He handles my order efficiently and made me feel welcome. Excellent customer service like this really stands out and keeps customers coming back.” Rich is very sweet and really respectful he has a great attitude and whenever I wait on my order he always asks about my day and how it’s going and reminds me everyday is a new day and that it’s gonna be a great day THANK YOU RICH! You deserve a raise!!!😊“

“We visited this Starbucks yesterday afternoon for a nice pick me up before a big night. Let us just say, this was one of the best Starbucks experiences we’ve ever had all due to Rowan. She was so kind and considerate, she recommended drinks, and related to us on every note. She also had the compassion that could turn anyone’s awful day into a great one. We just wanted to praise Rowan and suggest you as Starbucks give her the raise she deserves and possibly some compensation, because we would be willing to drive 40 minutes out of our way again to this location simply due to Rowan. We wish all of you have the best day, but a lil extra for our favorite, Rowan.“

“We went here last December in winter and we got a bacon gouda & egg sandwich, a chai tea, one signature hot chocolate with a snowman cookie. I came here in the early morning in my pjs with my cousin. Not much people but some. The food was delicious but sadly the cookie fell and sunken into the hot chocolate. A few minutes later my mom had arrived unexpected. We were enjoying our morning drinks as it was cold outside. The service was great and staff were friendly. The room wasn’t as spacious but there’s plenty of seating. The tables and chairs were very clean. Noise level was a bit quiet because of the machines staff were using. Around Starbucks was some buildings like Green Please, the fitness place, dance studios, and more. Then another time we went here and its most likely the same. Very nice and clean.“