El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Double Chicken Tostada Salad
Original Chicken Tostada
Double Chicken Bowl
Two Churros
Guacamole
Chips
Mac
El Pollo Loco Reviews
205 ratings
Share your opinion about El Pollo Loco
Just like all the other Pollo Locos. No issues
Good hard working folks with great customer service.
Nice yard and patio. Thank you.
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
El Pollo Loco is a restaurant that has faced some challenges in recent times. While the food is generally described as good, especially the Mac and cheese, the customer service has been an issue in the past, with reports of unfriendly staff and poor attitudes. However, the restaurant is now under new management, and there are positive changes. Customers have noted that the team at this location is friendly and courteous, striving to make every customer happy. The atmosphere is welcoming, and many customers pass closer locations to dine here. One customer praised a staff member at the cash register for being polite and kind. Another customer shared a delightful experience in the drive-through, where a staff member went the extra mile by providing extra chicken legs for their dog. Overall, the restaurant is regaining its reputation for good service and delicious food.