Jersey Mike's Subs
$ • Sandwich Shops, Fast Food, Pet FriendlyAbout Jersey Mike's Subs
Jersey Mike's Subs Reviews
17 ratings
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My partner couldn't hear to order and answer the one worker over the other 3 workers playing around.
Got some sandwiches from here. Had never tried it before so we gave it a try! We liked the flavor of the sandwiches and the quantity in the sandwiches. Some of the previous reviews made me nervous but tried anyways. I was pleasantly surprised.
One thing I would note if you order online, one of our sandwiches was wrong. So the attention to detail on an order lacks a bit. We didn't want tomatoes on our turkey sub and wanted jalapenos as a replacement and they put tomatoes...read full review
One thing I would note if you order online, one of our sandwiches was wrong. So the attention to detail on an order lacks a bit. We didn't want tomatoes on our turkey sub and wanted jalapenos as a replacement and they put tomatoes...read full review
Pleasant experience 9 times out of 10 although one time my mobile order was forgotten but we were able to sort it out
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
Jersey Mike's Subs receives mixed reviews that highlight both positive experiences and significant inconsistencies. Many customers praise the very kind, attentive, and efficient staff who make guests feel cared for, with specific mention of employees walking new customers through the menu. The store is often described as very clean, spotless, and well-kept. Sandwiches like the turkey sandwich, the #9, and a club sandwich are frequently called very good, perfect, or soooo good, with generous amounts of meat and ingredients noted on a good visit.
However, several reviews point to serious problems with service and product consistency. There are reports of orders being lost or not ready at the scheduled pickup time, with a lack of communication from staff and managers who were not apologetic. Inconsistency is a major issue, with one customer receiving a club sandwich with plenty of meat and ingredients one time, but on a return visit finding tired looking brown edges on the lettuce, only one piece of bacon, and less meat. Another customer was overcharged without resolution. The location can seem understaffed, and while speed is commended, operational failures occur. The environment sometimes has music that is really loud, making communication difficult. While some customers highly recommend it and will be returning, others state they will not be coming back due to wasted money and poor service.