HL Peninsula Hotpot & Grill 悦和轩
Hot Pot, Cantonese
Hours:
1600 Old Bayshore Hwy, Burlingame
(650) 692-8888
Customers' Favorites
Recent Reviews
Came here on Christmas Day with the family. Nice ambiance and presentation of the dishes. On the pricier side compared to other hot pot restaurants. Service was horrible, and the servers seemed clueless about the different cuts of meat. Took multiple requests for water refills and for the server to bring out missing items that we ordered. Had to speak to a manager to rectify the situation.
After being told by the HL Pearl next door of an one hour wait, we decided to try the dim sum here for about a 30~ minutes wait. Parking on a rainy Sunday was absolutely crazy. The dining environment here is relatively new and pleasant, service appeared to be chaotic, seating and ordering process can definitely use some improvement. Five of us ordered a some dim sum plus beef chow fun and stir-fried vegetables. Food was randomly delivered without a checklist unlike most of the...read full review
Ratings
Hours
| Monday | 11AM - 2:30PM 5 - 10:30PM |
| Tuesday | 5 - 10:30PM 11AM - 2:30PM |
| Wednesday | 11AM - 2:30PM 5 - 10:30PM |
| Thursday | 11AM - 2:30PM 5 - 10:30PM |
| Friday | 5 - 10:30PM 11AM - 2:30PM |
| Saturday | 10AM - 2:30PM 5 - 10:30PM |
| Sunday | 5 - 10:30PM 10AM - 2:30PM |
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I rarely give such a low rating. The food is delicious and the environment is good, but the service attitude is not good. We went to have dimsum We ordered a lot of things, but they gave us a lot less. Later we looked at that paper There were a lot of missing items on the order. I looked at what we had outlined, and it was true that they were missing a lot of items. I hope the customer next time orders and the stuff SHOULD to check if there is anything missing after ordering.