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“The Subway franchises in the San Fernando Valley, CA, have bee remarkably consistent in their high level of food quality and service. This location was no different.
The staff were not just competent, but expressed a genuine, thoughtful kindness that can’t be faked. While I had business in the SFV that day, I’m starting to think that a trip to The Valley might just be worth the trip for my favorite breakfast and excellent service.“
“I rarely leave reviews (good or bad), but I feel compelled to do one now. A HUGE shout out to Aaron and Daniel behind the counter. Every time I come in, they treat me like I’m Tom Cruise or some kind of VIP. Always smiling and friendly…the absolute BEST customer experience. They’ll make the sandwich any way you want it. If you have a coupon, they don’t act like the discount is coming out of their paycheck (dealt with that many times elsewhere). If you need help with the app, they jump right on it instead of the usual “I don’t know how the app works”. But it’s not just me. I’ve been in line and seen them treat the customers ahead of me exactly the same way. Seriously, other companies should send their CSRs here to see how great customer service is done. And I say that as the manager of customer service for a mid-size company with 87 employees under me. Because of that, I pay attention to the customer service level everywhere, and it's mostly employees that give off the vibe that they would rather be ANYWHERE than work. Many Subways and other restaurants around me, but this is my permanent go-to spot. Five HUNDRED stars!!!“
“Been going to this Subway since 8 years now and its still one of my favorite places to visit. Beware of the BAD/FAKE reviews..,this Subway is one of the nicest ones you'll visit. I actually drive extra miles to get to this store. Its at least weekly 2-3 visits for me. Keep up the good work.“
“First of all, the service from the guy who doesn't speak Spanish is a love, I loved it, he was very friendly, and personally I am a superfan of Subway, it is my favorite food, plus the TUNA Sabway, although this time I didn't find the tuna so good, I don't know what it is. It was missing something but from there everything was super delicious I give it 5 stars“