El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Combo Pollo Arroz Frijoles Y Churros
Double Chicken Tostada Salad
Double Chicken Avocado Salad
Taco Complete Family Combo
Creamy Cilantro Dressing
Chicken Avocado Burrito
Chips & Guacamole Large
Avocado Tacos Al Carbon
Original Pollo Bowl
Double Chicken Bowl
El Pollo Loco Reviews
244 ratings
Share your opinion about El Pollo Loco
Love the Facebook ordering option! Consistently good, gluten free food!
Order at this restaurant all the time. The crew and management team are helpful and professional. The food is always fresh!
The double chicken tostada salad is bomb
Hours
| Monday | 9:30AM - 11PM |
| Tuesday | 9:30AM - 11PM |
| Wednesday | 9:30AM - 11PM |
| Thursday | 9:30AM - 11PM |
| Friday | 9:30AM - 11PM |
| Saturday | 9:30AM - 11PM |
| Sunday | 9:30AM - 11PM |
El Pollo Loco serves spot-on food, with generous portions of protein. The service is consistently excellent, including the drive-thru, and the staff is friendly and helpful. Many customers have praised the employees for their kindness, particularly noting one team member who is supper friendly and helpful. The dining area is very clean and tidy, which adds to the overall experience.
However, there may be potential upselling attempts at the register. While some customers have had issues with delivery services, the team at El Pollo Loco has handled these situations professionally. It's important to note that vegetarian options may be limited, as one reviewer mentioned that their salad did not come with a discount for removing meat.
El Pollo Loco is also kid-friendly, with kids enjoying the quesadillas. The location is convenient, situated right off the 14 freeway and Ave J. Many customers have returned to this location numerous times, consistently receiving fresh food and enjoying a bustling atmosphere. Overall, this El Pollo Loco is worth a visit, with a dedicated staff ensuring a pleasant dining experience.