El Pollo Loco - 3502 W Cerritos Ave

Mexican, Take Out, Chicken, Fast Food

3502 W Cerritos Ave, Los Alamitos
(562) 626-8388



Reviews for El Pollo Loco

Not sure why, but we ordered a large bowl of their new Pozole soup. Took an extra 10 minutes of waiting to get it and we received a stone cold order of this less than memorable soup. Thank god we were going home and could warm it up. We also ordered a double chicken tostada salad. No double chicken and what was actually on the salad was terrible quality. I will avoid this place in future. By the way, the order taker did not know what Pozole was! Had to repeat it 3 times before...read full review

Just Spent 30 minutes in the drive-in and unfortunately the young lady on the window seems like she must be in training because she doesn't ask questions and you have to ask for everything that you would like at least twice. Hopefully this is an aberration because normally the service is excellent at this location

I stopped by just as they were closing tonight. One of the girls who was cleaning out the salsa bar had to stop to take my order. Feeling guilty for holding them up, I fully expected a few snarls. However, she was as sweet and friendly as can be. She made small talk and had a smile on her face the whole time. When she found out they they had run out of one of the items that I ordered she was very apologetic and offered replacement items. Normally I would not give 5 stars to...read full review

More Reviews(70)


Monday 10:00 am - 10:30 pm
Tuesday 10:00 am - 10:30 pm
Wednesday 10:00 am - 10:30 pm
Thursday 10:00 am - 10:30 pm
Friday 10:00 am - 10:30 pm
Saturday 10:00 am - 10:30 pm
Sunday 10:00 am - 10:30 pm