El Pollo Loco

$ • Mexican, Take Out, Chicken

3502 Cerritos Ave, Los Alamitos
(562) 626-8388


Take-Out/Delivery Options


Reviews for El Pollo Loco

I had ordered the double chicken tostada salad combo. On the menu it said 7.19. i had a coupon for 6.99. & when i got my total it was 7.84. i was a bit confused why it was still that much tax. so i looked at my receipt, and the original price i got charged for my food was 8 something. They have false advertising. Did not let public know prices were going up due to covid. Double check with pricing before ordering. They also forgot my lemon when i had asked at window.

Just ordered food via drive thru and as I looked through the window the man serving the chicken pieces was not wearing gloves or any kind of food prep protection. At least he was wearing a mask but all employees that I was able to see were all wearing gloves except for him Be careful

Worst service I've experience in a long time! Just came back from the los al location. My coupon didn't go through that was sent to my on the app. I also had rewards that some how "didn't go through". The manager came over to "give me her coupon" so I can get the price that was originally on the coupon I had. To top it off, I ordered a large order of "Tapatio Fries" and all I got was a few regular fries in a bag-pictures below. I tried to call the store several times to let them...read full review

More Reviews(96)


Monday 10AM - 10:30PM
Tuesday 10AM - 10:30PM
Wednesday 10AM - 10:30PM
Thursday 10AM - 10:30PM
Friday 10AM - 10:30PM
Saturday 10AM - 10:30PM
Sunday 10AM - 10:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.