El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Double Chicken Avocado Salad
Double Chicken Tostada Salad
Double Chicken Bowl
Original Pollo Bowl
Avocado Salsa Hot
BRC Burrito
Taco Salad
Street Taco
Guacamole
Chips
El Pollo Loco Reviews
209 ratings
Share your opinion about El Pollo Loco
Friendly staff needed…. however food was great!
I feel compelled to share my experience because this has become a recurring issue at this location. Unfortunately, I consistently encounter poor customer service, and it seems to stem from the management or leadership, as the attitudes of some employees are noticeably unwelcoming.
During my most recent visit, I was given an unusually small piece of chicken, and my order was missing the tortillas I had paid for. I had to drive back to the restaurant to pick them up, even...read full review
During my most recent visit, I was given an unusually small piece of chicken, and my order was missing the tortillas I had paid for. I had to drive back to the restaurant to pick them up, even...read full review
not great, the tacos were basically thrown in the container all over with ripped up tortillas
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
El Pollo Loco offers quick and efficient service, with friendly staff who take pride in keeping tables clean and fulfilling orders accurately. The restaurant is wheelchair accessible, with convenient handicap parking near the front door. Staff are known for their kindness and attentiveness, often knowing regular customers' orders by heart. Even in the event of a mistake, the management is willing to go the extra mile to rectify the issue, making for a welcoming and accommodating dining experience. Customers appreciate the consistently great food and fast drive-thru service, making it a favorite lunch spot for many. The restaurant is also very kid-friendly, providing a comfortable environment for families. The staff’s helpful attitude and the owner’s commitment to customer satisfaction help ensure a positive experience, despite occasional mix-ups with orders. Overall, El Pollo Loco remains a popular choice for those seeking tasty meals and friendly service.