Chipotle Mexican Grill in Mountain View

“I don't like writing comments like this, but this time is an exception.
I have spent most of my life working as a waiter and restaurant manager, so I naturally pay attention to service and organization wherever I go. I often stop by your restaurant for a quick meal. The food is very tasty and consistently prepared fast. My favorite order is the bowl with double beef.

However, I want to point out one recurring issue. Although you have a large number of employees, it often happens that only one person is actively working - preparing the food and handling the checkout - while several others appear disengaged. This leads to unnecessary lines and longer waiting times, which is not ideal for customers.

I believe this is something that could be improved, because over time, this type of workflow may affect customer satisfaction and potentially result in losing guests. With a bit more coordination and involvement from the entire team, the experience could easily be much better. 🙏❤️“

“It's like many other Chipotle locations - with all the strappings of good ambience - just more spacious, same taste limitations for vegetarians (veg no more than onions and bell peppers 😞) and polite, diligent service. Great guac, however.“